GAPinsurance.co.uk Reviews 

102
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Can't thank David enough for all his help and support in setting up my GAP insurance. He is extremely knowledgeable and explains everything in simple terms to make sure that you are fully prepar... See more

Company replied

Rated 5 out of 5 stars

Brilliant service ! good prices! we have used them for our last 5 vehicles and had no issues. Agent David, 'excellent', understood my questions about Gap insurance to reassure me that I had the right... See more

Company replied

Rated 5 out of 5 stars

We approached Gap Insurance as a local business after buying a new Land Rover Discovery Sport. The policy offered by Gap insurance was longer and more comprehensive than the one offered by th... See more

Rated 5 out of 5 stars

Have just bought new car, and was warned that buying gap insurance from dealer might not be best. Having looked around found Gapinsurance.co.uk. Very impressed by website. Asked for callback, Tim call... See more

Company details

  1. Insurance Agency
  2. Alternative Financial Service
  3. Insurance Broker
  4. Insurance Company
  5. Non-Bank Financial Service

Written by the company

GAPinsurance.co.uk is the brainchild of David Burns-Keane: founder of the UK's very first online GAP insurance broker back in 2004. Here at GAPinsurance.co.uk it's all about putting YOU first, which means: the highest levels of customer service alongside only ever offering high quality policies at the right price, from large financially stable, well known, A-Rated insurers - which in some cases involves prices as much as 85% LOWER than a motor dealer might charge for what is almost always inferior cover! At GAPinsurance.co.uk we don't employ high pressure sales tactics... in fact we don't believe we "sell" at all. Give us the opportunity and we'll take the time to listen to and fully understand the circumstances involved in the acquisition of your vehicle and then recommend the right policy for those needs. YOU are the most important part of GAPinsurance.co.uk.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(102)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. The adviser was so knowledgeable and helpful and explained everything in detail and very clearly. What was very important to me in purchasing the product was that he was also very mindful of my needs and made sure that the chosen plan was suitable to meet my requirements.

February 19, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your custom and feedback Ray - much appreciated.

Advertisement
Rated 5 out of 5 stars

best service

Excellent service, best price,Iwould have no hesitation in recommending this company to anyone,

February 17, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you George. Much appreciated.

Rated 5 out of 5 stars

Really helpful

Really helpful, quick and efficient. Made it very easy!

February 14, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Happy to help Sarah. Thank you for your custom and feedback.

Rated 5 out of 5 stars

Helpful & easy to set up

I did find Gap Insurance a minefield, but found GAP Insurance very helpful in explaining it and pointing me in the right direction so I could decide the right policy for me. They were very pleasant to deal with. The price quoted was competitive. Hopefully I will not need to make a claim, if I do it will be as efficiently resolved.

February 13, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you so much for the great feedback. It's very much appreciated.

Advertisement
Rated 5 out of 5 stars

David once again did an excellent job…

David once again did an excellent job of looking after me with a new policy. Anyone looking for Gap Insurance should look no further than GAPinsurance.co.uk

February 9, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

It was a pleasure to do business with you again Andy. Your repeat custom is greatly appreciated. Thanks for the wonderful feedback.

^ David

Rated 5 out of 5 stars

Used these for my gap insurance for…

Used these for my gap insurance for years, always been good and well priced and will continue using them.

February 7, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thanks Dogus - always a pleasure.

Rated 5 out of 5 stars

I have been with them for 6 years now…

I have been with them for 6 years now and whilst I've never had to make a claim, they are always the most competitive and have been so helpful with organising or amending my policy.

February 4, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for posting a review - your comments really are appreciated.

Tim Jones
GAPInsurance.co.uk

Advertisement
Rated 5 out of 5 stars

Ordered GAP insurance for my new car…

Ordered GAP insurance for my new car and couldn’t believe easy it was too arrange.

February 1, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your comments - I'm glad you found the process straightforward.

Best wishes

Tim Jones
GAPInsurance.co.uk

Rated 5 out of 5 stars

Great Service

Great service from Tim and a pleasure to deal with. Have used them for my gap insurance for a number of years now and wouldn't go anywhere else. Highly recommended!

February 1, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for taking the time to leave a review, your comments are much appreciated.

Best wishes

Tim Jones
GAPInsurance.co.uk

Rated 5 out of 5 stars

The go to for GAP insurance

The 'go to' for GAP insurance. I have used this company for several years now- the service and guidance is always detailed and very helpful.

January 31, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your kind words - they're very much appreciated.

Best wishes

Tim Jones
GAPInsurance.co.uk

Rated 5 out of 5 stars

Brilliant service

Brilliant service ! good prices! we have used them for our last 5 vehicles and had no issues. Agent David, 'excellent', understood my questions about Gap insurance to reassure me that I had the right cover for my new car !! would not buy Gap insurance from anywhere else and considerably cheaper then Gap policies offered by Car Dealerships !! Cant recommend highly enough !

January 31, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you so much for both your repeat custom and for taking the time to leave feedback about your recent experience of buying GAP Insurance from us Donna - it really is much appreciated because it helps future customers to gain an insight in to the level of service that we provide.

Wishing you many happy years of motoring in your new vehicle.

GAPinsurance.co.uk

Advertisement
Rated 5 out of 5 stars

Good experience

Easy to get quote, clear information and much cheaper than via dealer.

January 31, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you so much for taking the time to leave feedback relating to your purchase of GAP insurance from us. It really is much appreciated as it gives future potential customers an insight in to the service that we provide.

Best wishes

David Burns-Keane
GAPInsurance.co.uk

Rated 5 out of 5 stars

Great service

January 26, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you so much for taking the time to provide feedback about your recent GAP insurance purchase Steve - it really is much appreciated.

Rated 5 out of 5 stars

Very good price for Gap insurance…

Very good price for Gap insurance compared to main dealer. Helpful and a pleasure to deal with.

January 26, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you so much for your custom and feedback Harry - both are very much appreciated.

Advertisement
Rated 5 out of 5 stars

Recommended to all

A really good advisor made everything clear, the products seem good and the price was a saving of over £100 on nearest quotes. A friend recommended them to me, he has used them several times and still does, and I will now recommend then to everyone.

January 25, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Hi Keith. Thank you so much for choosing to buy GAP insurance from us. It was a pleasure to help you find the right product for your needs.

Wishing you many happy years of motoring in your new car.

David Burns-Keane
GAPInsurance.co.uk

Rated 5 out of 5 stars

A helpfulmand pleasant experience

January 25, 2019
Unprompted review
GAPinsurance.co.uk logo

Reply from GAPinsurance.co.uk

Thank you for your repeat custom Derek and for taking the time to provide us with feedback about your experience - both are very much appreciated.

GAPInsurance.co.uk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look