Garage Reviews 

1,420
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,067 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and patient, contributing to a pleasant and unpressured shopping environment. Many appreciate the high quality of the clothing, noting its comfort, durability, and flattering fit, alongside trendy designs and diverse sizing options. Conversely, some customers experienced staff being rude, unhelpful, or ignoring them, which negatively impacted their visit. A few people also reported quality issues, such as clothes with poor stitching or items stretching out quickly after purchase. Additionally, some reviewers found certain prices high and expressed dissatisfaction with being charged for shopping bags.

What people talk about most

Product

People report positive experiences with product, often praising the quality, style, and variety of clothing,... See more

Staff

Users describe positive interactions with staff, often highlighting their kindness, helpfulness, and patience... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the good quality of clothing... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing disappointment and... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding items to be overpriced for their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more

Company replied

Rated 4 out of 5 stars

My packages came in super fast after purchase, which is amazing! One of the packages, because they came separate was in great condition! However, the other one was slightly ripped and missing plastic... See more

Rated 5 out of 5 stars

I always have a great experience shopping at Garage!!! The store is clean, the clothes are super cute and trendy, i LOVE the colors, and I end up buying something almost every time I visit. The staff... See more

Rated 3 out of 5 stars

I love the layout of the store, it’s aesthetically pleasing and easy to navigate. However, I feel that the employees greatly judge and profile their customers. Many times I’ve walked in and not been g... See more



Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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4.0

All reviews

(1,420)

1,127 reviews in the last 12 months

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Rated 2 out of 5 stars

Expectation vs. Reality

Honestly, this was my first time in a Garage store in a long time because there isn’t one close to me, I’ve always ordered online. I see all these TikTok’s of everyone so happy with their job and helping, but I felt ignored and any time I needed help the employees acted as if it was an inconvenience and ruining their work day. Just was frustrating because it’s my favorite store and was super excited to be on vacation in a city that has a store, and it ended up being not a good time. Again, store is great but social media hypes up their employees way to much for
How they actually treat their customers.

July 22, 2026
Rated 5 out of 5 stars

Quality and Service

Love the style of all these clothes and the employees are always so kind, no matter where its located!! Customer service is top tier. The quality of the clothes are so amazing. I will never stop buying from here!!

July 15, 2026
Rated 4 out of 5 stars

Awesome!

All the merchandise was layed out nicely and in order. One of the workers helped me find my size in jeans. Only thing was that there were no workers in the changing room and I did not know when to go in or not

July 22, 2026
Rated 5 out of 5 stars

The worker was so nice and smiley

The worker was so nice and smiley. I love garage and the new green envy color is one of my favorite. I wish one day to work here because of the customer service and the cleanliness of the store

July 22, 2026
Rated 5 out of 5 stars

Amazing customerservice

I loved shopping at Garage, not only because of the clothes but because of how I was met by the staff. All the people that work there are all great, helpful and very accommodating.

July 20, 2026
Rated 4 out of 5 stars

It was OK

It was OK. I liked everything in the store. It was so many things I wanted. I feel like a lot of things are very expensive and overpriced and one of the girls that was handling. The dressing room was a bit rude and hostile but the girl at the cashier was super sweet

July 20, 2026
Rated 2 out of 5 stars

Disappointing App-to-Store Integration & Missing Birthday Rewards

I am really disappointed with the user experience of the Garage Clothing app and how poorly it integrates in-store. Having previously worked at Garage, it is frustrating to see these ongoing issues continue. On my app, my first and last name are correctly displayed, yet in the store system, my account appears as 'NA NA.' Additionally, despite my birthday being on June 19th, I never received the birthday discount on the app or via email. When I tried to redeem it in-store that same week, the employee couldn't find it and made no effort to assist, even after I presented my ID. I came back recently in July to try and see if it ever came in yet and it still didn't. The employees working at the Mall of Georgia location on 07/20/2026 around 4-6 pm were passive aggressive and laughed at me. Looking up the birthday discount terms on the FAQ page was equally unhelpful, as there was no information available regarding how long we have to use our birthday discount and when/how we'd receive it. As a frequent shopper who signed up for the membership specifically to offset the high prices, it feels like a waste of time when the rewards system doesn't work as advertised.

July 20, 2026
Rated 5 out of 5 stars

Great environment

Received help in the store and offered different options that worked better than what I originally picked out.

The store was clean and overall a great experience!

July 21, 2026

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