The staff were not too pushy like usual. I find that I am usually bombarded with questions as soon as I enter the store, and it is quite annoying. The staff were polite and very patient while fixing a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi I went in 10 minutes before closing and the workers were still very nice and helpful!!
Garage has always been a hit for me, from skirts to tank tops and long sleeves, everything’s just perfect. The sizing is wonderful and everything I get is just such good quality.
Clothes shipped very quickly and got to me within like a week and a half of my order date.
Every new color released is perfect. I buy from them every chance I get I love garage!!!!
Honestly, this was my first time in a Garage store in a long time because there isn’t one close to me, I’ve always ordered online. I see all these TikTok’s of everyone so happy with their job and helping, but I felt ignored and any time I needed help the employees acted as if it was an inconvenience and ruining their work day. Just was frustrating because it’s my favorite store and was super excited to be on vacation in a city that has a store, and it ended up being not a good time. Again, store is great but social media hypes up their employees way to much for
How they actually treat their customers.
Love the style of all these clothes and the employees are always so kind, no matter where its located!! Customer service is top tier. The quality of the clothes are so amazing. I will never stop buying from here!!
All the merchandise was layed out nicely and in order. One of the workers helped me find my size in jeans. Only thing was that there were no workers in the changing room and I did not know when to go in or not
These are so comfortable! The short was still a little long on me (i’m 5”) but with shoes they are perfect!
The worker was so nice and smiley. I love garage and the new green envy color is one of my favorite. I wish one day to work here because of the customer service and the cleanliness of the store
great customer service although they forgot to take the alarm thingy magic off of my clothes so it looked like I was stealing so I think the employees need to work on that
I loved shopping at Garage, not only because of the clothes but because of how I was met by the staff. All the people that work there are all great, helpful and very accommodating.
I love this brand for my daughters. Fitness or school - clothing is great for both
It was OK. I liked everything in the store. It was so many things I wanted. I feel like a lot of things are very expensive and overpriced and one of the girls that was handling. The dressing room was a bit rude and hostile but the girl at the cashier was super sweet
I am really disappointed with the user experience of the Garage Clothing app and how poorly it integrates in-store. Having previously worked at Garage, it is frustrating to see these ongoing issues continue. On my app, my first and last name are correctly displayed, yet in the store system, my account appears as 'NA NA.' Additionally, despite my birthday being on June 19th, I never received the birthday discount on the app or via email. When I tried to redeem it in-store that same week, the employee couldn't find it and made no effort to assist, even after I presented my ID. I came back recently in July to try and see if it ever came in yet and it still didn't. The employees working at the Mall of Georgia location on 07/20/2026 around 4-6 pm were passive aggressive and laughed at me. Looking up the birthday discount terms on the FAQ page was equally unhelpful, as there was no information available regarding how long we have to use our birthday discount and when/how we'd receive it. As a frequent shopper who signed up for the membership specifically to offset the high prices, it feels like a waste of time when the rewards system doesn't work as advertised.
Received help in the store and offered different options that worked better than what I originally picked out.
The store was clean and overall a great experience!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.