Garden Centre Shopping Reviews 65

So pleased with my rattan garden furniture set, easy transaction and delivered with no problems, really good quality for the money!

What a selection of beautiful flowers. With one trip I managed to get everything needed although I normally have a round of garden centres to complete my list! I will return

I had an issue with an order, which was entirely of my own making. Dom provided a very helpful and responsive solution and we are now the proud owners of the Non-Rocking/Rocking & Reclining Rattan Bistro set, which looks fantastic on our deck and is very comfortable. Excellent delivery and communication

Easy to order, fast delivery and a lovely product, seriously beautiful, comfortable chairs. I was happy to pay £1099 for them because they were advertised as being able ti leave out in all weathers including the winter. The trouble is. I bought these rocker recliners because they could be left out all year without having to be covered, I have no winter storage.
However, the instructions inside the package from the manufacturer says to use a cover in the winter. And in varying weather and the winter period, it is advisable that it is stored in a dry area. This is not what is advertised!!
I am now faced with having to try and buy covers for the set and I have no storage area to put them in.
I enclose here a photograph of the manufacturers letter regarding maintenance

Care & Maintenance Of Your Furniture
Please periodically check all fittings are re-tightened as necessary.
. Please do not drag of pull your furniture as this may damage it.
. To clean, wipe with a damp cloth, do not use bleach, acid solvents or abrasive cleaners for
frame parts. Dry with a dry clean soft cloth.
• A furniture cover is recommended to extend the lifespan of the product. *
•
The cushion is not waterproof and should be stored in a dry area when not in use.
• During varying weather conditions and winter period, we recommend that it is stored in a dry area. Please ensure that it is clean and dry.
• In the event the metal frame is scratched exposing bare metal, treat with a rust repelling paint to avoid rusting.
• To increase the longevity of the furniture's mechanism we recommend using an anti-rust lubricant on the areas circled on the image to the right.

Really helpful staff, answering & resolving everything quick response by emails & on the phone. 5☆ well earned!
Bistro set absolutely stunning, quality, style & colour.
Good delivery communication & prompt delivery. Thank you!
Recommend highly as a retailer.

Well recommended, good communication

Excellent service, great product. Very helpful and supportive staff

I emailed them as soon as we unpacked it all because of a couple of defective cushions.
emailed again and again reporting the problem but after 16 days have not even got an acknowledgement for the 3 emails let alone any action on the problems

Update,
following the review Dom did contact me with an acceptable reason why I had not received any answer to my complaints.
True to his word a new pair of cushions were delivered and I am happy with the result and have amended my 1 star review.

Thankyou.

Very good quality product, efficient delivery and excellent customer service. Would recommend

We bought a Sapcote Reclinng Bistro Set.
It was delivered within a few days of ordering by a very helpful delivery driver. It was well packaged and met our expectations. A great addition to our garden. Thanks to all those involved in the purchase.

Fantastic furniture - just what we wanted and very comfortable
Great customer service & delivered on time stated.
Recommend

The service was excellent from order to final delivery of a good quality product

Service excellent. Kept informed.

Really great company to deal with
Good quality products as described, very helpful and curtious delivery guys
Will definitely use again

I found this company through google after being let down by a local who was struck with Covid he quoted me after I was struck with a bad back from cleaning up leaves 🍁 he came today and did a wonderful job Giuseppe thank I will be happy to recommend this company to anyone wanting a great job cleaned up and I am so relieved that I don’t have to go out and pick up leaves 🍃🍃🍃

Good dialogue with tracking and quality product received as described

Excellent service from start to finish, they kept you informed with every step from purchased to dispatched to when it would be arriving, very happy with my goods again excellent service from the delivery team making sure everything was ok, would buy again from them and recommend to others, one Gift ticked off Santa's list! Thank you for everything.

We live in an area not covered by free delivery and they were very helpful regarding our delivery process. The product arrived earlier than expected and we are very pleased with it

Apart from having to hump three large boxes and a heavy wooden pallet from the pavement into the garden, the whole experience has been wonderful. The three-piece rattan set is of very good build quality and of excellent materials and construction, and very comfortable now installed in my newly-constructed Log Cabin summerhouse. I would recommend Sapcote and this product wholeheartedly.