Furniture never delivered, despite showing it had been left in “safe place”. Company doesn’t respond to emails. Now in hands of my bank. Avoid these scammers.
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See what reviewers are saying
Very poor packaging meant sharp blades of the product were sticking out the side of the cardboard box, product itself could of been damaged or worse somebody could have been injured!
Company replied
I spent £429.95 January 21 for garden furniture. Told it had been delivered on February 6. But certainly not to me. The tracking says it was delivered to Leeds I am in Hampshire. Seems impossible to... See more
I am SO dissapointed and angry. I had ordered : "Taburete plegable para jardín - Garden Essentials™ - Default Title × 1" and only received a small part - but not the chair and the knee protector :... See more
Company details
Contact info
6 Huly Hill Road, EH28 8PH, Edinburgh
- 0800 028 0942
- sales@gardenessentials.co.uk
- gardenessentials.co.uk
Fabulous service delivered free and …
Fabulous service delivered free and arrived next day. The item I purchased was on offer so an absolute bargain
July 5, 2017
Unprompted review
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Received different products from the …
Received different products from the ones shown in the photos!? They were very fast and efficient at refunding and sending additional products to compensate. So I would still recommend this company and the products.
June 14, 2017
Unprompted review
Really fast delivery
Really fast delivery, box was damaged, but contents ok. Absolute bargain, very pleased to find this website !
June 12, 2017
Unprompted review
Very pleased with the service
Very pleased with the service and very prompt delivery
June 8, 2017
Unprompted review
Excellent service
June 5, 2017
Unprompted review
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Great value and very prompt delivery.
June 4, 2017
Unprompted review
Great product at good price
Great product at good price, fantastic delivery time
June 4, 2017
Unprompted review
Vegtrug kit
Vegtrug kit was a gift to a relative for thanks for all he has been doing for us. The Vegtrugs are excellent and the kit very comprehensive. Only reason I'm giving 4 stars is the fact that the carton it came in was badly damaged, almost split into 2 (I have photographs), the contents fortunately were okay and complete, but as this was a gift I felt a bit let down by whoever was responsible for the carton damage - the delivery man said it wasn't him!
June 1, 2017
Unprompted review
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Excellent price with a speedy delivery.
May 10, 2017
Unprompted review
Garden essentials especially Jan were …
Garden essentials especially Jan were very helpful with my purchase of solar garden lights.
May 9, 2017
Unprompted review
Great company and always speedy delivery
May 8, 2017
Unprompted review
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Veg Trug
I ordered a veg trug from yourselves and when the first one arrived unfortunately it was quite badly damaged and had obviously been opened before. I emailed Garden Essentials and the following day I received an apology email from then telling me to dispose of the product and the next day a brand new veg trug arrived which was perfect. I would recommend this company to anyone as the customer service was excellent.
May 8, 2017
Unprompted review
Excellent customer service
Bought VegTrug at an excellent price and it arrived very quickly. There was a manufacturing fault with one of the accessories and this was dealt with speedily and completely to my satisfaction. Follow-up customer service was just as good as the sales process.
May 8, 2017
Unprompted review
From time I ordered goods they arrived …
From time I ordered goods they arrived very fast and in good order
May 7, 2017
Unprompted review
Ordered Vegtrug
Ordered Vegtrug. Turned up in three days including a bank holiday. Goods as described and easy to assemble.
May 6, 2017
Unprompted review
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Fruit cage
Brilliant product, best price, fantastic delivery, fully recommend.
May 2, 2017
Unprompted review
Prompt service
Prompt service - would have been 5* had there been delivery tracking.
April 8, 2017
Unprompted review
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