Gardensmart Reviews 

219
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and the exceptionally wide range of quality products available on the site. Many buyers note that online transactions are exceptionally smooth and efficient, making their digital shopping experience very pleasant and rewarding. People also highlight the helpful advice provided over the phone and the clear, reassuring communication regarding order tracking and delivery. Consumer feedback consistently emphasizes the secure packaging, wonderful competitive prices, and general reliability when receiving goods in a timely manner. Reviewers appreciate that items arrive promptly and perfectly match their expectations, ensuring high levels of continued satisfaction across multiple orders.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally fast... See more

Product

People report positive experiences with product offerings, highlighting great quality and correct contents.... See more

Service

Clients share positive opinions on service, consistently praising the fast delivery, helpful phone advice,... See more

Order

Consumers find order to be positive, highlighting quick and easy transactions and fast deliveries. Reviewers... See more

Price

Customers had positive experiences with price, highlighting great prices alongside good products and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made my order on line . They didn’t have it in stock ,I got a email telling me. That was great usually company’s don’t tell you. And give you something different. I made another order very happy with... See more

Rated 5 out of 5 stars

fast service of parcel delivery, and advice over the phone about nutrient measurements were clear and helpfull. Apparently, it helps after two cups of coffee to talk about Maths

Rated 5 out of 5 stars

I love shopping online with Garden Smart Great Range of products great prices and fast shipping Thank you Garden Smart.

Rated 5 out of 5 stars

Although it was over the new year break,the order was recived and i got acknowledgement that it would be processed on return to work. It arrived promptly the same week. Well boxed and tracked.


Company details

  1. Garden Center

Written by the company

Home of innovative garden products. Home of Autopot Systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(219)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Getting autopot on-line was easy…

Getting autopot on-line was easy through their website. The whole process was easy to use and purchase items you require. Delivery was efficient and arrived safely and promptly. I'll definitely purchase products from Gardensmart again.

November 21, 2024
Advertisement
Rated 5 out of 5 stars

Hydroponics

I have, purchased other products from this company a few years ago, and have found the products excellent for use in hydroponics. It would have been even better, if they had agents for their products, in all Australian states.

November 3, 2024
Rated 5 out of 5 stars

great service

great service , good timing and very happy to find something in their stock I have trouble finding anywhere else.

November 8, 2024
Advertisement
Rated 3 out of 5 stars

No communication from the seller

No communication from the seller. No order confirmation, no postal updates. But items packed well. Will probably buy from them again. Just disappointed about lack of communication

October 19, 2024
Advertisement
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look