Superb Service. I placed an order on the afternoon of Saturday 22/08/26 for 28kg of Sunflower hearts. The ordering process was simply and very straightforward. The order arrived the following d... See more
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Review summary
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Great company, fast delivery and superb quality products. My birds just leave cheaper products so over the years I’ve bulk bought from here. Never had any issues with products or delivery the birds ab... See more
Ordered a number of products which were delivered Friday 23rd January, alas one item was missing, rang them snd within an hour they had rung me back, with 'Yes this had been missed', accidents happen.... See more
The DPD delivery person dumped 2 boxes of bird food on a wet step in the poring rain. He was instructed to leave in the porch which he would have seen if up the correct drive. It’s not like DPD they... See more
Company details
About Garden Wildlife Direct
Written by the company
About Us
Here at Garden Wildlife Direct we are passionate about garden wildlife and dedicated to making caring for your garden wildlife easily affordable for all.
Garden Wildlife Direct is a family run business that's proud to be the UK's largest online independent bird food supplier. We are passionate about supporting nature and we guarantee to offer the very best quality bird food at the best prices, delivered direct to your door.
Garden Wildlife Direct was started when we identified that there were so many bird and nature lovers in the UK who felt prohibited by the high cost of bird food and accessories. We made it our mission to deliver affordable bird products to the market by stripping out unnecessary costs and overheads but still retaining great product quality.
So what makes our products so good? We only trade with the best independent UK suppliers who, where possible, source product from the UK and from farmers who are committed to the Fair Nature accreditation. Our products are triple checked for quality and all of our peanuts are aflatoxin tested so you can rest assured that they are safe for your garden wildlife.
As well as bird food we also stock a huge range of feeders, bird houses, bird baths, habitats and even poultry food. We offer Free Delivery and Reward Points with every order which can be redeemed against future purchases, we really do value your custom and loyalty here at Garden Wildlife Direct. We want to make your shopping experience as pleasant and easy as possible and our friendly customer service team is on hand to help with any queries you may have before, during or after your purchase. For full terms and conditions of ordering and delivery, please see our delivery page.
Our wildlife really needs our help and support, so together let's ensure that it can thrive for our future generations.
Thank you and Happy Wildlife Watching!
The Garden Wildlife Direct Team
Contact info
Unit 1 Millennium City Park, Millennium Road, PR2 5BL, Preston, United Kingdom
- +441772 440242
- help@gardenwildlifedirect.co.uk
- gardenwildlifedirect.co.uk
4.8
Excellent
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 1 week
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Absolutely brilliant company who…
Absolutely brilliant company who provide quality wild bird feeds & so much more,I've ordered twice once last Friday which came yesterday morning.And unfortunately for Garden Wildlife Direct I ordered again yesterday morning and it's already here even before 12 noon ( Great Logistics 👍 ) QUALITY SEED AT AMAZING PRICES...I think I may need some peanuts next and maybe suet bricks 🧱 Appreciate the great service and AMAZING PRICE'S ⭐⭐⭐⭐⭐
October 7, 2025
Unprompted review
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Always good value along with swift…
Always good value along with swift delivery. The only downside is the bombarding me with daily offers of discounts. Unless you are feeding birds on an industrial scale for me it's very annoying and a waste of time.
September 21, 2025
Always fast and reliable
September 21, 2025
SCAMMERS
I would give this company zero stars if I could customer services are very rude they say they don't understand what u are complaining about in my eyes they don't give a monkeys how they treat customers belongs they get money off u who answers emails at midnight straight after u have sent one to them surely if it's a company u get no reply until a Monday if sent it late Saturday night they told me send item back if the feeder been unwrapped looked at get no refund how do I know what it is and if its correct item also why charge customers £7.50 is it because u know customers won't pay it money making company never shop with your company again SCAMMERS
September 13, 2025
Unprompted review
Reply from Garden Wildlife Direct
Hello, thank you for your review. I am sorry that you are disappointed, however I can see that the item you recieved was what was ordered, a nut feeder, we fulfilled the order correctly. We do understand errors happen when ordering online and we do offer returns - however returns are not free of charge unless faulty or damaged, as stated in our returns policy. Our return service is a door to door DPD collection service as many of our items are heavy, it is often cheaper to self return certain items via another method. This option is available to you and I can see that we have sent you that information, if you choose to do this we can issue a full refund for the feeder. Kind Regards, Garden Wildlife Direct.
Great quality products
I could not be more positive about this company! My first order arrived today and the quality of products is amazing for the price. I will be buying again!
September 13, 2025
Unprompted review
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Always packed securely
Always packed securely, although on occasions the box is a bit worse for ware. Very good products
August 22, 2025
Reason for the 5stars
Good value , quality and as described on the website. Also quick delivery
August 22, 2025
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Top quality products, excellent prices, top notch customer service
I bought the 3 port Guardian seed feeder that is squirrel proof. The quality is so good and, importantly, it is very easy to clean. The prices at Gardening Wildlife are very reasonable with no loss to quality of products. I already have a full basket for my next purchase! The customer service is second to none - I had some technical queries about a feeder that I want to buy. The company fully deserves their excellent rating.
August 28, 2025
Unprompted review
Absolutely no complaints here
I've been ordering from Garden Wildlife Direct for several months & no problems at all.
The garden birds can't get enough of the premium suet pellets. Always well-packaged & delivered promptly.
August 24, 2025
Unprompted review
Great service and competitive prices
Great service and competitive prices. Nothing more to say.
July 30, 2025
Unprompted review
This product was not as advertised
This product was not as advertised. It is a long way from being ‘no waste’.
There was more on the floor than in the feeder. A complete waste of money. Now I’m stuck with it .
I will surprised if my review is published as companies do not like negative comments.
August 3, 2025
Unprompted review
Reply from Garden Wildlife Direct
Hello, thank you for your review. Our no waste mixes contain no husks, this means that the birds can eat of the seed. Discarded seed is normally eaten by ground feeding birds. We offer wheat free mixes if you have less ground feeders and mostly smaller birds, we're always happy to advise on our seed mixes. Kind Regards, Garden Wildlife Direct
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Good prices and products very…
Good prices and products very comparable with more expensive products
July 22, 2025
Good products good price
Good products good price
Always delivered quickly
July 15, 2025
Unprompted review
Sunflower hearts
Price very competitive. Quick delivery and as usual the DPD driver was extremely helpful and very pleasant
July 19, 2025
Unprompted review
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Now have so many birds in my garden …
Now have so many birds in my garden the suet pellets are a great hit. Everything I have bought has been eaten with nothing left behind. The birds wait at four o clock for me to feed them
Orders always well packed and on time
July 19, 2025
Unprompted review
It works!
Excellent product - arrived in pristine condition, and unlike other feeders of this type that I've tried, the birds are beginning to feed from it.
July 17, 2025
Unprompted review
Excellent service
Excellent service with quick delivery of a good quality product(s) at a very realistic price. Can’t see me going anywhere else!
July 14, 2025
Unprompted review
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