Gardpro.com Reviews 1,489

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its excellent quality, impressive features, and stylish design, often noting its value for money. Many consumers are particularly satisfied with the long battery life and the accuracy of health tracking functions. The user experience is consistently described as positive, with the watch being easy to set up and use. The delivery service is also highlighted as efficient and timely. However, some customers experienced issues with faulty items upon arrival or after a few months of use, and a few reported dissatisfaction with the customer service regarding replacements or refunds for these faulty products. Some people also felt that the step counter was inaccurate, the choice of watch faces was limited, or that the watch did not display full text messages.

What people talk about most

Product

Users describe positive interactions with product, highlighting great battery life, comfortable wear, and... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality, durability, and... See more

User experience

Reviewers highlight positive aspects of user experience, finding the product comfortable to wear, easy to... See more

Customer service

Consumers generally report positive experiences with customer service. Many reviewers highlight fast... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the prompt and quick... See more

Based on these reviews

Rated 4 out of 5 stars

Shipping seemed a little longer than expected but it arrived safely. Watch itself is great with a lot of features. Easy to pair and set up. I wish it had the option for the orange band when purchas... See more

Company replied

Rated 5 out of 5 stars

Brought gardpro watch July 2025 & in jan 2026 had trouble charging taking 3- 4 days to get to 67% . After emails back & forward between me & gardpro agent who were brilliant by the way it was agreed t... See more

Company replied

Rated 5 out of 5 stars

I am very satisfied with my smartwatch. All the health indicators work accurately and it looks very well on . It also feels very light you wouldn't realise you were wearing a watch. I would definitely... See more

Company replied

Rated 5 out of 5 stars

I first purchased a GardPro Ultra 2+ at the start of 2026, secondhand , but, this was to replace my well worn & failing Versa 3. Wow, what an amazing watch with so many built in features & hea... See more

Company replied


Company details

Written by the company

To create the ultimate sports watch, we brought every element together for unparalleled performance. - Gard Pro ©


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice watch and very functionable

March 3, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your feedback. We’re glad to hear that you like the watch and that you find it very functional. It’s great to know that the product is meeting your expectations.

We truly appreciate you taking the time to share your experience.

GARD PRO TEAM

Rated 5 out of 5 stars

Nice Watch

Nice Watch
Easy to set up on your phone.
Got all the features.
Told my mate to get one because he’s always looking for another cool watch.

February 27, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your kind feedback. We’re delighted to hear that you found the watch easy to set up and that you’re enjoying its features. It’s also great to know that you’ve recommended it to a friend.

We truly appreciate your support and your positive comments.

GARD PRO TEAM

Rated 5 out of 5 stars

I had a issue with the delivery of my…

I had a issue with the delivery of my watch. And they took care of it immediately, no delays or excuses. Incredible customer service

January 5, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for sharing your experience. We’re very pleased to hear that our team was able to assist you quickly and take care of the delivery issue without delay. Providing reliable and responsive customer service is very important to us.

We truly appreciate you taking the time to share your feedback.

Kind regards,
GARD PRO TEAM

Rated 4 out of 5 stars

The watch covers everything that i want…

The watch covers everything that I want to monitor. The only thing I would change is being able to have Monday showing as the first day of week and being able to have the date shown in the UK style, rather than the American way. Otherwise, very happy with the watch.

March 2, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for sharing your feedback. We’re glad to hear that the watch provides the features you’re looking for and that you’re happy with it overall. We also appreciate your suggestions regarding the week start and date format preferences, and your feedback is valuable as we continue improving the user experience.

Thank you for choosing GARD PRO.

GARD PRO TEAM

Rated 5 out of 5 stars

Excellent watch, excellent value for money

Great watch for the price, excellent GPS. Works great with strava.
Just can't figure out how to see my split times when running.
Would recommend this for someone that does not want to spend too much on a fancy smart watch.
Have it four weeks and have not had to charge yet. Have seen reviews of the watch not working after a few weeks, but mine has been perfect, cannot fault it.

March 1, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your detailed feedback. We’re very pleased to hear that you’re enjoying the watch, especially the GPS performance, battery life, and compatibility with Strava. It’s also great to know that you feel it offers excellent value for money.

We truly appreciate you taking the time to share your experience and recommendation.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Gard Pro Smartwatch Review

My experience was great because the website was easy to use and had exactly what I wanted. The delivery service was quick and kept me up to date the whole time on my delivery with emails( my watch also arrived ahead of scheduled delivery date). I would definitely be recommending others to use Gard Pro in the future.

February 12, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for sharing your experience. We’re delighted to hear that you found our website easy to use and that the ordering process helped you quickly find the watch you were looking for. It’s also great to know that the delivery updates were helpful and that your order arrived ahead of schedule.

We truly appreciate your recommendation and your support.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Love the watch faces and the brightness…

Love the watch faces and the brightness of the display.i wish the delivery could be a little quicker

February 28, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your feedback. We’re glad to hear that you’re enjoying the watch faces and the brightness of the display. We also appreciate your comment regarding the delivery time and will take your feedback into consideration.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Excellent product

Excellent product

February 27, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your feedback. We’re delighted to hear that you consider the product excellent. It means a lot to our team to know that our watch is meeting your expectations.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Guard Pro My Favourite. company is doing very well because…

The company is doing very well because they are with you all the way by helping you with tracking information and by knowing you can trusting every step of the way.

February 27, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your kind feedback. We’re very pleased to hear that you feel supported throughout the process and that the tracking updates helped you stay informed every step of the way. Building trust with our customers is very important to us.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

What a great experience

What a great experience, incredible device. Easy to use and really trustworthy. I love it.

February 27, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your wonderful feedback. We’re delighted to hear that you had such a great experience and that you find the device easy to use and reliable. It’s great to know that you’re enjoying it.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Like from Mike

I don't know about the company as such because I don't have any other experience dealing with them. But you're always going to be successful if you're selling a good quality product for a reasonable price and being in business myself I know that that can be key to success.

February 26, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for sharing your thoughts and perspective. We’re glad to hear that you value good quality and fair pricing, and it’s great to know that the product left a positive impression. Feedback like yours means a lot to our team.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Easy order.Easy set up and use.

February 23, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your feedback. We’re glad to hear that the ordering process was easy and that you found the watch simple to set up and use. Providing a smooth and user-friendly experience is very important to our team.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Great watch easy to set up and has…

Great watch easy to set up and has everything I need

February 18, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your kind feedback. We’re delighted to hear that you find the watch easy to set up and that it has everything you need. It’s great to know that the product is meeting your expectations.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

The watch has all the fitness and…

The watch has all the fitness and health features what I expected for. And it looks great and long lasting battery.

February 25, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your kind feedback. We’re delighted to hear that the watch provides the fitness and health features you were looking for. It’s also great to know that you like the design and that the battery life meets your expectations.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Very prompt and easy to deal with

February 9, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your kind feedback. We’re pleased to hear that you found the experience prompt and easy to deal with. Providing smooth and efficient service is very important to our team.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Great watch

Great watch. Does exactly what it says on the tin

February 24, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your feedback. We’re delighted to hear that you’re enjoying the watch and that it delivers exactly what you expected. It’s great to know that the product is meeting your expectations.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Watch has so many great features best…

Watch has so many great features best of all waterproof long batt life Medical features exercise

February 25, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your kind feedback. We’re delighted to hear that you’re enjoying the many features of the watch, including the waterproof design, long battery life, and the health and exercise functions. It’s great to know that the watch is meeting your expectations.

We truly appreciate you taking the time to share your experience.

Thank you for choosing GARD PRO.

Kind regards,
GARD PRO TEAM

Rated 4 out of 5 stars

Can't get sound on alarm only vibrate

Can't get sound on alarm only vibrate

February 23, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you for your feedback.

We understand how frustrating it can be when the alarm does not work as expected. Our team would be happy to take a closer look at this for you and assist further.

Please contact us at support@gardpro.com, so we can help you resolve this as quickly as possible.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

It is a very beautiful watch and in my…

It is a very beautiful watch and in my personal opinion it's better than the leading brand watches I bought in the past and it's affordable, long lasting battery, and has all the qualities of the leading brands. I'm looking forward to buying my second watch at a proper watch. Thank You very much. Keep up the good job.

February 23, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you very much for your wonderful feedback.

We are delighted to hear that you find the watch beautiful and that it has exceeded your expectations in terms of quality, performance, and battery life. It truly means a lot to us that you value it so highly and are already considering a second purchase.

Thank you for your trust and support. We look forward to continuing to deliver products you can rely on.

Kind regards,
GARD PRO TEAM

Rated 5 out of 5 stars

Well made watch that does what it says

Well made watch that does what it says. The Gard Pro Ultra 3 has impressive features, look out big boys. Incredible battery life, my watch has been on my wrist since I received it on the 17th of February. Today is the 23rd of February and the battery is still at 30%!!!! I have been playing with it heavily! Love the health tracking. More watch faces than you could ever imagine!!!! What a great product!!! Bravo Gard!!! Would recommend to anyone looking for a health / fitness smart watch.......

February 23, 2026
Unprompted review
Gardpro.com logo

Reply from Gardpro.com

Hello,

Thank you very much for your fantastic and detailed feedback.

We are thrilled to hear that you are enjoying your GARD PRO Ultra 3 and making full use of its features. It is great to know that the battery life, health tracking, and wide selection of watch faces have exceeded your expectations.

Your enthusiasm and recommendation truly mean a lot to our team. Thank you for your trust and support — we are proud to have you as part of the GARD PRO community.

Kind regards,
GARD PRO TEAM

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