Gardpro.de Reviews 510

Excellent customer service! I bought a watch a year ago, and after a year, the button on the right side came loose. Sure enough, they replaced it after a year. They sent me a brand new one, so fantastic! I recommend them 100%. Besides, the watch has so many functions—more than Apple WhatsApp! They even sent me a brand new watch in its box with an extra screen protector. It's wonderful! A company that always looks out for its customers… 10000% highly recommended! They respond immediately via email; emails go back and forth in less than 5 minutes. I'm very happy with GARDPRO.

DO NOT BUY!!!
DO NOT BUY!!!
had mine for 4 months. Step count totally off. Loses the correct time because the watch and Gloryfit app always unpairs. This then creates a lot of problems. You have to constantly reconnect to the app.

Heart rate also totally off.

customer service blocked me of Facebook messenger when I explain the problems I am having.

PLEASE DO NOT BUY THIS WATCH.

Doesn’t deserve 1 star.

Disappointed with Inaccurate Step Tracking and Poor Service

I recently purchased a Gard Pro Smart watch for just under €70, and my experience has been less than satisfactory. The main reason I invested in this smartwatch was for accurate step tracking during my workouts and runs. Unfortunately, the device failed to deliver on its primary function.

After completing a 6.5km run, the watch logged only 2.5k steps—a glaring inaccuracy that undermines its credibility as a fitness tracker. I attempted troubleshooting and ensured the watch was properly worn, but the issue persisted.

To make matters worse, the customer service experience was equally frustrating. Despite providing evidence of the inaccurate tracking, the company refused to offer a refund or replacement. This lack of accountability is unacceptable for any product, let alone one marketed for precision and reliability.

Additionally, the smartwatch arrived poorly packaged, raising questions about quality control. Upon closer inspection, it was evident the product was manufactured in China, which, while not inherently a problem, suggests it may have been rushed through production without adequate quality assurance.

In summary, I cannot recommend this smartwatch. The inaccurate tracking, poor packaging, and unhelpful customer service make it a disappointing purchase. If you're looking for a reliable fitness tracker, I recommend exploring other reputable brands.

Thank you very much Gard Pro. Best watch I ever bought. It has everything in the watch that I wanted. Great product and very easy to purchase it. I would definitely recommend it.. if anyone is thinking of getting a new watch to go for Gard Pro watch..Thank you so much again Gard Pro