J Gard & Sons LTD Reviews 

46
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often highlight the smooth online ordering process and commend the staff for being exceptionally courteous, knowledgeable, and professional. People frequently mention that the delivery service is prompt, with drivers placing heavy items exactly where requested. Some people were satisfied with visiting the yard directly to collect items, noting the busy and well-organized environment. Reviewers also emphasize the outstanding quality of timber, sleepers, and other building materials provided for various home projects. Consumers appreciate the convenient on-site cutting service and competitive pricing, stating they would eagerly choose this business again.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently noting that drivers are exceptionally... See more

Staff

Customers had positive experiences with staff, frequently highlighting team members who were exceptionally... See more

Service

Consumers find service to be positive, highlighting reliable staff, helpful drivers, and competitive prices.... See more

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with products that exceed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly, knowledgeable and best quality and above all the best prices around , delivery is always spot on too. Would definitely recommend this company is the best around by far , been using for a lon... See more

Company replied

Rated 5 out of 5 stars

I have used Gard and Sons several times and usually been able to collect the products myself ! Ordering two bulk bags of Kiln dried logs from them for the first time , great communication with the sa... See more

Company replied

Rated 5 out of 5 stars

Without exception, we have found the staff at J Gard & Sons Ltd to be courteous, knowledgeable and extremely helpful. In fact, my husband, a qualified carpenter & joiner, now retired, thoroughly enjo... See more

Company replied

Rated 5 out of 5 stars

Ordered two made to measure side gates quality was better than expected as the price was much lower than similar suppliers. Very pleased with them and recommend company and service provided

Company replied


Company details

  1. Lumber Store
  2. also in
  3. Aggregate Supplier
  4. Firewood Supplier
  5. Landscaping Supply Store
  6. Plywood Supplier
  7. Wood Supplier

Written by the company

Now one of the largest independent Timber Merchants in Essex, Gards offers a full range of timber and landscaping materials to both the trades and public. With 1000+ EXCELLENT online reviews, good customer service has always been key to the business and with friendly and knowledgeable staff this is what sets them apart from other merchants along with keen prices and good stock range. If it’s a full garden makeover or a replacement length of timber, Gards has a wide variety of products available off the shelf. With an onsite mill, they still offer the specialist machining and a full cutting service. With their own fleet of vehicles, Gards can also offer a full delivery service including bagged aggregates along with porcelain and sandstone paving!


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.8

All reviews

(46)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

Good customer service , Good quality timber and you dont have to take all day to find a straight piece,unlike the big diy stores

October 29, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review Harry 😊

We're really pleased to hear you're happy with both our customer service and the quality of our timber. We know how frustrating it can be having to sort through piles of timber to find a decent straight piece, so it's great to hear we're making things easier for you!

We really appreciate your support and hope to help again soon 👍

- Jess

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Rated 5 out of 5 stars

Kieron was just fantastic

Kieron was just fantastic. Very engaging and patient as I changed my order for the umpteenth time!
Delivery was bang on time and the driver went above board (such a bad pun) to help with the heavier items.
And those items were of the highest quality. I could have ordered from nearer to home, but J Gard had every item I needed, so keeping individual deliveries to a minimum.

October 2, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review 😊

We're really pleased Kieron was so helpful while getting your order sorted and it's great to hear the delivery was bang on time too. We'll definitely pass your kind words on to Kieron and our driver!

We work hard to offer a wide range of products so our customers can get everything they need in one place, so it's brilliant to hear we could be your one-stop shop for this order!

We really appreciate your support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

made to measure side gates

Ordered two made to measure side gates
quality was better than expected as the price was much lower than similar suppliers. Very pleased with them and recommend company and service provided

October 29, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review David 😊

We're really pleased you're so happy with your made-to-measure gates, especially the quality and value compared with other suppliers.

We really appreciate your recommendation and support and hope to help with your next project soon 👍

- Jess

Rated 5 out of 5 stars

Professional and efficient

Easy ordering process - quick delivery. Excellent quality products.
Delivery driver was very helpful.

October 26, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review Laura 😊

We're really pleased you found the ordering process easy, delivery quick and our products excellent quality. It's also great to hear our driver was so helpful.

We really appreciate your support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

I’ve been using Gards for more than 45…

I’ve been using Gards for more than 45 years, always been great service good quality and fair prices.

P Forrester

October 23, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review Paul 😊

45 years of custom really does mean a lot to us! We're delighted you've continued to receive great service, good quality products and fair prices throughout all those years.

We really appreciate your incredible long-standing support and look forward to helping you for many more years to come 👍

- Jess

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Rated 5 out of 5 stars

Good quality products

Good quality products
Excellent service
Great delivery staff
Very helpfull company

October 17, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review 😊

We're really pleased you're happy with the quality of our products and the service you've received and it's great to hear such positive feedback about our delivery team too.

We really appreciate your support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

Good communication

Good communication, with good delivery service and quality product

October 14, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review John 😊

We're really pleased you were happy with our communication, delivery and the quality of the products you received!

We really appreciate your support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

The best around by far

Friendly, knowledgeable and best quality and above all the best prices around , delivery is always spot on too. Would definitely recommend this company is the best around by far , been using for a long time they never let you down. Many thanks for all my recent deliveries.

October 8, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review Lee 😊

It's brilliant to hear such positive feedback about our team, quality, prices and deliveries. We're especially pleased to hear you've been using us for a long time and can always rely on us to deliver a great service.

We really appreciate your continued support and look forward to helping with many more deliveries in the future 👍

- Jess

Rated 5 out of 5 stars

Very efficient and good prices.

Very efficient and good prices.
Delivery driver was brilliant.
Helped by offloading bulk bags close to the job in hand.

October 6, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review Stephen 😊

We're really pleased you found our service efficient and our prices competitive. It's also great to hear our driver was so helpful and managed to get the bulk bags close to where you needed them.

We really appreciate your support and hope to help again soon 👍

- Jess

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Rated 5 out of 5 stars

Excellent

Excellent service, excellent quality materials. The delivery staff, were excellent and very friendly and helpful. I will definitely use the company again for future project.

October 6, 2026
Unprompted review
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Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review Kevin 😊

We're really pleased you were happy with both the service and quality of our materials, and it's great to hear our delivery team were friendly and helpful too.

We really appreciate your support and look forward to helping with your future projects 👍

- Jess

Rated 5 out of 5 stars

Highly recommend

Easy ordering online, fast professional delivery. What more could you want?! Would highly recommend

September 29, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review Claire 😊

We're really pleased you found ordering online easy and that your delivery was both fast and professional.

We really appreciate your recommendation and support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

Great Supplier

Having found that JS Gard supply paving I was more than chuffed at their price and delivery. Delivered as requested by a pleasant driver. Would definitely use JS Gard again.

September 28, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review Richard 😊

We're really pleased you were happy with the price of our paving and that everything went smoothly with your delivery. It's also great to hear such positive feedback about our driver.

We really appreciate your support and look forward to helping you again soon 👍

- Jess

Rated 5 out of 5 stars

Excellent service as always.

September 30, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review John 😊

We're really pleased to hear you've received the excellent service you've come to expect from us.

We really appreciate your continued support and hope to help again soon 👍

- Jess

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Rated 5 out of 5 stars

Great fence panels at a great price

Great fence panels at a great price, good value for money!

September 7, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review Steve 😊

We're really pleased you're happy with the quality of our fence panels and found them great value for money.

We really appreciate your support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

I have used Gard and Sons several times…

I have used Gard and Sons several times and usually been able to collect the products myself ! Ordering two bulk bags of Kiln dried logs from them for the first time , great communication with the sales team and the delivery was made on the days requested . Driver was brilliant and put the logs exactly where I wanted. The logs are really good quality and split into very manageable sizes for our log burner !! Thank you

September 16, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review 😊

We're really pleased you continue to choose Gards and that your first delivery of our kiln dried logs went so smoothly. It's great to hear our team kept you well informed, the driver placed the bags exactly where you needed and you're happy with the quality and size of the logs.

We really appreciate your continued support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

Great

From ordering prices and delivery brilliant service

September 14, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review Dave 😊

We're really pleased you were happy with everything from ordering and our prices through to the delivery and overall service.

We really appreciate your support and hope to help again soon 👍

- Jess

Rated 5 out of 5 stars

Real Professionals

Without exception, we have found the staff at J Gard & Sons Ltd to be courteous, knowledgeable and extremely helpful. In fact, my husband, a qualified carpenter & joiner, now retired, thoroughly enjoys visiting them, considering them to be “old school”. We recently had a delivery but couldn’t be given an exact time, as two drivers had phoned in sick that morning. Despite this, the driver was extremely cheerful and made no mention whatsoever of the extra workload. In addition to this, their prices are very competitive and quality very high.

September 14, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review Jane 😊

It's wonderful to hear such kind words about our team and we particularly love the “old school” compliment!

Always pleased to know our knowledge, service, quality and prices continue to impress. Thank you also for your understanding regarding the delivery time and for recognising the efforts of our driver on what was a particularly busy day!

We really appreciate your support and such lovely feedback, hope to see you both again soon 👍

- Jess

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Rated 5 out of 5 stars

good service

good service, good prices. Seems very well run. I would definitely use again

August 29, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review Jonathan 😊

We're really pleased to hear you were happy with our service and prices and it's great to know you'd choose to use us again.

We really appreciate your support and look forward to helping you again soon 👍

- Jess

Rated 5 out of 5 stars

Iam a DIYer always use Gards for…

Iam a DIYer always use Gards for timber, fencing products , aggregates and patio stones always good competitive prices . Good reliable helpfull services from the staff .
Do go to Wickes go to Gards for a wide variety of good priced products

August 28, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the fantastic 5-star review David 😊

It's great to hear you continue to choose Gards for your DIY projects, from timber and fencing to aggregates and paving. We're really pleased you find our prices competitive and our team helpful and reliable.

We really appreciate your continued support and recommendation and look forward to helping with your next project 👍

- Jess

Rated 5 out of 5 stars

Easy to order the sleepers on line

Easy to order the sleepers on line , excellent communication, very friendly and helpful delivery driver , excellent quality of sleepers , highly recommend J Gard & Sons

September 3, 2026
Unprompted review
J Gard & Sons LTD logo

Reply from J Gard & Sons LTD

Thank you for the brilliant 5-star review Gary 😊

We're really pleased to hear you found ordering online easy and were happy with the communication, quality of the sleepers and our friendly delivery service.

We really appreciate your recommendation and hope to help with your next project soon 👍

- Jess

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