I’ve had an excellent experience with GJM from start to finish. The entire process was smooth, transparent, and handled with real professionalism. Communication was always prompt, clear, and frien... See more
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I’ve had an excellent experience with GJM from start to finish. The entire process was smooth, transparent, and handled with real professionalism. Communication was always prompt, clear, and frien... See more
Company replied
The experience so far has been a very good one with Gareth James. Robyn in particular has been communicative, responsive, practical, thorough and extremely helpful. Sophie has also been the same - bot... See more
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Nikki & Genevieve in Peckham are fabulous. We interviewed a fair few estate agents before settling on this team at Gareth James. Glad we did. Pitch perfect, brilliant customer service, on top of the... See more
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So far so good. They have been very responsive and in particular Sophie Payne has been brilliant with the onboarding and admin side of things. Gary Cole has also been very quick to respond. Hopefully... See more
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WE ARE VERY PROUD TO BE AN INDEPENDENT ESTATE AGENCY WITH A REPUTATION FOR INTEGRITY, EFFICIENCY AND TRANSPARENCY. Gareth James is a family-owned business that has been active in the Southeast London property market since 1994. Our aim is to provide the best service in the industry, and we are proud of our 4.8 Trustpilot rating and 2021 British Property Award first prize for lettings. We understand the importance of local community, culture and creativity and that is why we strive to support organisations and activities that showcase the best of the most vibrant and exciting part of London!
129 Bellenden Road, SE15 4QY, London, United Kingdom
Mark at Gareth James has been wonderful from start to finish - he found us the perfect flat at the perfect price and has stuck with us throughout the whole process - making the path smooth and never giving up whatever the difficulties. He has been skilled and professional, and a calm, friendly and soothing presence throughout.
Thank you Mark - you made it happen!
And I can't recommend you highly enough,
These guys found our tenants in one day. And nice tenants they are too!
Very impressive!
They handled everything well, the only reason to drop one star is the processes were sometimes complicated by dealing with several people at once.
Otherwise full marks for professional and friendly service. I will use them again.

Reply from Gareth James Property
A professional and friendly service. We were working to a very tight timescale and Mark made it happen.
Our sale was handled professionally by Gareth James and Mark Kuch was very effective in keeping everyone aware of the issues so that they could be dealt with.
Roger
Great experience with Gareth James for buying a house. Our agent was Mark Kuch and he was fantastic - transparent, easy to get hold of and responsive. Thanks
A straightforward, fair, friendly, professional approach throughout: our experience of dealing with our particular agent, Mark Kuch, and with the entire Gareth James team. From Michael Walker's initial valuation through to completion the process has been characterised by clear communication, courtesy and professionalism. I'd recommend Gareth James to anyone; house buying and selling can be a stressful experience and an expert local estate agent is reassuring and helps smooth the whole process. Thanks to the whole team I dealt with at every stage.
We bought our house through Gareth James and were looked after by Mark Kuch. He was extremely helpful and professional throughout - I would highly recommend!
We had a thoroughly brilliant experience with Gareth James and would highly recommend them to anyone. We dealt pretty much solely with Nikki and she was great- knowledgeable, friendly, professional and honest. As first time buyers we needed a lot of guidance and she was very helpful and patient throughout the whole process.
As the title suggests, we were very impressed with our experience of selling through GJM. Everyone who we dealt with was polite, friendly, and professional.
We had other estate agents value the house: Mark won me over with his knowledge of the local market and honest pricing: we had other agents value the property but from ridiculous suggestions on the asking price, to very high commission. The sorts of estate agents who inflate the price, get you to agree to a higher commission on that basis, and then after a few months on the market drop the price to the more realistic level, but with higher commission.
It was a tough market and GJM got lots of people through the door. When we accepted an offer, which was lower than we'd expected, GJM didn't tell us to take it immediately (I've experienced previously estate agents pushing us to take low offers for an easy sale; £20k more for an offer doesn't make much difference re an estate agent's commission). We were advised we should be able to get more, and indeed turned down a higher offer for a chain free buyer.
Nicki managed much of the process and was superb too: it was meant to be a simple chain and then became complicated when we thought we were near exchange. She persevered and pushed it through, calmly assuring us throughout.
I've mentioned Mark and Nicki: the rest of the team, who were all involved in some way, at some point, were great too.
Outstanding and consistent service provided throughout the selling process.Excellent, Thanks Mark.
We had a difficult house purchase due to the vendor's personal circumstances. Mark Kuch managed the process for us, without his involvement and attentiveness I doubt we would've made it through. Thanks Mark!
A good experience.
GJM were very straightforward to deal with and did what they said they would. Unlike some agents we spoke with, there was no attempt to impress by quoting a high price - Michael Walker said what he thought we could get for our house and that was pretty much what we achieved. Commission rate was competitive and there were no extended tie-in periods in the contract. The overall approach was collaborative.
Happy to recommend.

Reply from Gareth James Property
Our 3rd agent and the ones who sold our house. Excellent service.

Reply from Gareth James Property
Professional well managed estate agents. Sold my property immediately once on the market. Pleasure to deal with.
Lucretia Ricketts is very proffesional, patient and engaged in the work. She replies the email very quicly. It is first time when we get such good services. We would recommend Lucretia Ricketts to anyone.
Best agents I've used - know their business and get things done. When you compare the ineptitude and incompetence of the others then you know you've got the best with this lot.

Reply from Gareth James Property

Reply from Gareth James Property
Sold through Gareth James, few positives and few negatives.

Reply from Gareth James Property
Managed to achieve the deal and followed it through.
I loved working with gareth james in selling my Peckham property. Fantastic personlised service, honest approach, competitive rate.
Helen

Reply from Gareth James Property
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