Ever since I joined this program, I've been pleasantly surprised at how the program works! I have such a great company that I work for and they afford us every opportunity to become health conscious,... See more
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Review summary
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Reviews shaping this summary
I love that I was able to save $1000 by using preferred providers that were already my doctors! I saved by getting $1000 returned to me after meeting the qualified minimum payments and using my own do... See more
The front end experience of making sure your provider is on the list or getting them added if they aren't feels a little tedious, but I love this service so much!!!! I was shocked how great this works... See more
I am very pleased with my experience with Garner. It helps immensely to be reimbursed for all of the doctor appointments I have to go to. Especially with the high cost of my insurance through my emplo... See more
Company details
- #21 of 23 best companies in Health Insurance Agency
Written by the company
Garner Health is a technology company on a mission to transform the healthcare economy and deliver high-quality and affordable care for all. Our goal is to change how our healthcare system works at its core. Using a new approach to data science and novel financial incentives, we help patients identify the highest-quality doctors and help doctors improve how they practice medicine. We seek to change the economics of healthcare so that providers thrive by practicing the best medicine, not by performing more invasive procedures. Garner uses one of the nation's most robust medical datasets, covering over 60 billion medical records from 320 million patients, and over 550 proprietary clinical metrics to identify the best doctors in the nation. Garner then creates meaningful financial incentives for patients to see these providers. When members use Garner to find a Top Provider, Garner can reimburse their out-of-pocket costs, including copays, office visits, medical tests, and surgeries. With Garner Assistant, members can find Top Providers who are in-network, available, and nearby, understand their benefits, and book appointments, with a dedicated concierge team available along the way. Today, more than 800 employers trust Garner to help over 2.5 million people get better care. Employers see 12% lower plan costs on average, employees pay 80% less out-of-pocket to see the best doctors, and Garner has saved employers over $1 billion to date.
Contact info
United States
- concierge@getgarner.com
- garnerhealth.com
4.2
Great
172 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Got the amount that I was told would be…
Got the amount that I was told would be reimbursed to my account. When Garnet say it would be.
July 29, 2026
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You guys follow through when you can’t…
You guys follow through when you can’t find the provider but it is a5 star and listed in Aetna . Which is appreciated.
July 29, 2026
Easy to use
Easy to use. If you can't find a care provider, the concierge service is amazing.
June 5, 2026
Very Helpful
Each time I've contacted customer service for assistance they've always been so helpful. I find Garner easy to work with.
July 29, 2026
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Reimbursements very timely
Reimbursements very timely. Adding doctors to my care list is painless. However, I would ensure more specialists are added to the network.
July 29, 2026
It’s great getting co pays back
July 29, 2026
The Garner team is highly professional
The Garner team is highly professional, customer-service-oriented, and able to resolve issues quickly as they arise. The reimbursement program is automated, so there's no need to involve the customers/patients. You guys are the true assets of Garner Company. Keep up the great work.
July 29, 2026
I am not add doctors and this is not as…
I am not add doctors and this is not as it was describe initially.
July 29, 2026
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My experience was great
My experience was great. Very helpful and excellent service. Very pleased
July 29, 2026
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This is easy to use and very helpful in…
This is easy to use and very helpful in finding medical professionals for the services I need.
July 29, 2026
There is a poor line of communication
There is a poor line of communication. Much rather talk to someone than to text on app.
July 29, 2026
Excellent Customer Service
July 29, 2026
They are so easy to speak with
They are so easy to speak with. When I call, they find a solution instantly.
July 29, 2026
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For the people
I love that you get the money back before the bill even comes . Very helpful
July 29, 2026
Garner’s customer service is great
Garner’s customer service is great! They respond quickly and answered any questions that I’ve had. They are polite and are dedicated to getting any issues resolved. The reimbursement process is easy and quick.
July 29, 2026
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