Ever since I joined this program, I've been pleasantly surprised at how the program works! I have such a great company that I work for and they afford us every opportunity to become health conscious,... See more
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Company details
- #21 of 23 best companies in Health Insurance Agency
Written by the company
Garner Health is a technology company on a mission to transform the healthcare economy and deliver high-quality and affordable care for all. Our goal is to change how our healthcare system works at its core. Using a new approach to data science and novel financial incentives, we help patients identify the highest-quality doctors and help doctors improve how they practice medicine. We seek to change the economics of healthcare so that providers thrive by practicing the best medicine, not by performing more invasive procedures. Garner uses one of the nation's most robust medical datasets, covering over 60 billion medical records from 320 million patients, and over 550 proprietary clinical metrics to identify the best doctors in the nation. Garner then creates meaningful financial incentives for patients to see these providers. When members use Garner to find a Top Provider, Garner can reimburse their out-of-pocket costs, including copays, office visits, medical tests, and surgeries. With Garner Assistant, members can find Top Providers who are in-network, available, and nearby, understand their benefits, and book appointments, with a dedicated concierge team available along the way. Today, more than 800 employers trust Garner to help over 2.5 million people get better care. Employers see 12% lower plan costs on average, employees pay 80% less out-of-pocket to see the best doctors, and Garner has saved employers over $1 billion to date.
Contact info
United States
- concierge@getgarner.com
- garnerhealth.com
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Very good resource for medical needs
some good some bad
I like how quickly Garner responds to questions and that I am getting help covering medical expenses. I do not like how long it takes to get reimbursed and I really do not like how you have to have every single provider at a facility added onto your care team it is a big hassle and confusing - for instance I went to physical therapy for a long time and instead of just anyone there being on my care team under the umbrella of the name of the facility I had to get the names of all 7 providers I saw while I was there added. Also, when I go to some doctors I do not know who I will end up seeing it is just who is available and then I never know if it will be covered or not so I don't know whether to pay with my FSA or hope Garner will pay but you won't know for weeks if it was covered or denied.
Excellent customer service
Excellent customer service, easy to use , concierge is awesome. Best thing my company did for us.
It is great that Garner reimburses you…
It is great that Garner reimburses you directly without you having to file anything. Consistent.
The staff is very helpful and nice.
Garner Health was a great additional…
Garner Health was a great additional benefit for our family and the rise in copays. Really helped out when our daughter’s copay for surgery came in. Easy to add physicians to our team. User friendly app also!
I love the ease of the App & the Concierge!
I love how easy Garner makes it for us to find providers, I'm primarily speaking about the Conceierge service! Great response time, I tell everyone about it!!
Great service!
Garner us great
Love the ability to be reimbursed for services and prescriptions especially when not expecting the money.
The app is easy to use and the…
The app is easy to use and the concierge team is always quick to respond to questions. My Garner recommended doctors have been great to work with. Would highly recommend this service!
Top tier customer service!
I can't say enough for the customer service. Their team is top tier! Everyone is friendly, knowledgeable, patient. They make sure that you leave the conversation with understanding. Just an amazing experience!
What experience?
What experience?? 5 years and used less than $10 dollars of it. When ever I need it it’s either to late or… its too late. Waste of my time and money
Stay on top of it yourself.
Don't always get reliable answers from agents and then things become unexpected expenses on certain items.
This company really shows they care and…
This company really shows they care and provided exceptional customer service…thank you all and God bless.
Garners help me get some of my money…
Garners help me get some of my money back from my extremely expensive insurance that I never use
Excellent experience from start to…
Excellent experience from start to finish. Garner Health made it easy to find high-quality providers and understand my healthcare options. The app was simple to use, and the process was smooth and well organized. I also appreciated the helpful customer support and clear communication. Overall, a great experience that made navigating healthcare much easier. I would definitely recommend Garner Health.
They have been zero help resolving…
They have been zero help resolving denied claims. Had to go through our broker to resolve.
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