Terrible customer service. Complete time wasters - Impossible to get anyone who has any knowledge or experience to answer simple questions. I'd say they had outsourced customer service to AI, but A... See more
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Absolutely impossible to contact anyone for support. No help center, no chat function, emails are just ignored, all phone numbers are just mailboxes through which of course no one calls you back. I'v... See more
Gartner has the best place for business names and domain, adverts can be place and go a long way.
Don’t waste your time. I was promised a 25€ gift card for a review, but after jumping through all the hoops, Gartner denied the reward. To make matters worse, you cannot delete your own account. I’ve... See more
1.9
Poor
25 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I have wasted a lot of time doing the…
I have wasted a lot of time doing the reviews and giving my opinion on programs that I use daily at work, but after a month of waiting and having asked for an answer on the matter, they reply me, that according to their evaluations, My reviews don’t respect their standards.
Which is not acceptable because these are the same reviews that I’ve done on other sites like gartner and that have always been approved. They also rewarded my referrals for reviewing programs they never used.
April 23, 2019
Unprompted review
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Referral program
I was participating on gartner referral program, where they offer me 5$ for each review approved my referrals submit (the email Gartner sent has the message "Receive a $5 gift card for every approved review your referrals submit.").
However, I just received the gift card for the first review. The company is giving me only one gift card. I tried to contact them a lot of times, but they are not replying me.
March 18, 2019
Unprompted review
Received an email from them to post…
Received an email from them to post reviews for gift cards....did 10 of them. NO gift cards...NO response to multiple emails...fraud just like Capterra theother company they own.
February 21, 2019
Unprompted review
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