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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the excellent service, highlighting the thoroughness of the work and the professionalism of the staff. People frequently mention the staff's politeness, friendliness, and helpfulness, noting their clear explanations and willingness to go the extra mile. The company's customer service is highly regarded, with many appreciating the good communication and the team's efficiency in resolving issues promptly. Reviewers also find the pricing fair and competitive, often noting that costs have remained stable over several years. However, some people mentioned concerns regarding the conduct of a staff member associated with the company.

What people talk about most

Service

Consumers find service to be positive, consistently praising the efficiency, professionalism, and reliability... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Customer service

People report positive experiences with customer service, highlighting the politeness, friendliness, and... See more

Price

Reviewers highlight positive aspects of price, consistently noting competitive and fair pricing. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more

Rated 5 out of 5 stars

Craig from Gas-fix turned up well within the window given, to carry out annual boiler and gas fire service. Very thorough work and very conscientious about leaving the work areas clean and tidy.All g... See more

Rated 5 out of 5 stars

Gas-fix always do our gas boiler services but this review is for the way they fitted a new boiler. The work was undertaken in a very professional manner and everything was explained thoroughly. There... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was advised to have an updated boiler.

I was advised to have an updated boiler after a fault was found on my old (11 yrs) one.
A recommendation was offered with complete breakdown of the installation costs and benefits. It was very competitive but we chose Gas Fix because we have had a service contract with them for a number of years and they have never let us down.
A new boiler was fitted within 2 weeks. The work was completed within one day by Darryl and assistant very efficiently and without any mess.
We are happy with our new Baxi boiler and our service contract with Gas Fix continues on competitive terms.
I highly recommend Gas Fix as a reliable and efficient company.
David Whiteman

May 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Can’t speak highly enough with Gas Fix

Can’t speak highly enough with Gas Fix, we have had several installations now, new boiler, air com and a few replacement radiators. Each time we have experienced great customer satisfaction from the ladies in the office to the gas engineers who are very reliable, work to high standards and are extremely helpful.
I do not hesitate to recommend this company.

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Gas-Fix employee swearing and yelling in front of children.

I witnessed a Gas-Fix driver having road rage this morning. He pulled out into the path of an oncoming car and then proceeded to yell and swear at the car driver, who was in the right. I, and many others were walking our children to school and this was in earshot of them.

I’d think very carefully about letting someone with anger issues and who swears in front of children into my home.

April 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Super company

Able to get a speedy appointment which fitted around my work commitments. Gasfix found a problem with boiler, ordered the part and got it sorted super quickly. We have used Gasfix for a few years now and they never fail to impress!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

We have used Gax-Fix for several years and been happy with their services. The engineers are always friendly and reliable and office team are great at keeping you updated.

March 20, 2026
Unprompted review
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Rated 5 out of 5 stars

First Class Job

Our gas boiler thermo/receiver had packed in, so heating was permanently on. Called Gas-Fix and they were here next day. Craig did a thorough test and advised replacement parts, which he was able to do then. All working, fair pricing (all quoted up front), Craig is complete professional. All in all, another first class job by Gas-Fix!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Towel rail

Used gasfix a lot fitted a complete heating system and recently added a towel rail very good friendly efficient service.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Steve Wiseman, Just a perfect company

The Gas Fix team are just fantastic, they deliver an excellent service, very polite and friendly and always willing to go that extra mile to help.
Always clean and tidy and will come out if called at the earliest convenance to help you!!

February 9, 2026
Unprompted review

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