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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting their efficiency and tidiness. Many people appreciate the excellent customer service, noting clear communication and a willingness to go the extra mile. The service provided is frequently described as thorough and reliable, with fair pricing. However, some customers also noted an isolated incident involving a driver's conduct that raised concerns about professionalism.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the promptness and... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the engineers for... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the politeness,... See more

Price

People report positive experiences with price. Customers consistently praise the fair and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual gas boiler service on Saturday 28th June 2025. Work carried out by Darryl. Arrived on time. Polite, friendly and professional throughout. Work completed thoroughly. All paperwork completed wi... See more

Rated 5 out of 5 stars

We’ve used gas-fix for our servicing and repairs to date, but decided to change our aging system boiler to a modern combination boiler. Ian came round to give us advice and a quote which we were happy... See more

Rated 5 out of 5 stars

After discovering a leaking central heating system GasFix, at short notice, rearranged their jobs and sent Ian and Darryl out quickly to repair the leak which involved replacing a section of piping an... See more

Rated 5 out of 5 stars

First time boiler service from Gas-Fix. Not rushed, well explained and also fixed a leaking radiator pro bono. Also responded to wide range of questions including related to my mothers boiler. Had a v... See more


Company details

  1. Gas Engineer
  2. Gas Installation Service

Information provided by various external sources

Gas-Fix Waterlooville. Gas-Fix offer a complete service, from gas boiler fault finding and repairs, servicing and upgrading your current central heating system. Gas-Fix.com only fit gas boilers from reputable manufacturers with a proven reliability rec...


Contact info

4.9

Excellent

TrustScore 5 out of 5

665 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Gas-Fix employee swearing and yelling in front of children.

I witnessed a Gas-Fix driver having road rage this morning. He pulled out into the path of an oncoming car and then proceeded to yell and swear at the car driver, who was in the right. I, and many others were walking our children to school and this was in earshot of them.

I’d think very carefully about letting someone with anger issues and who swears in front of children into my home.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Super company

Able to get a speedy appointment which fitted around my work commitments. Gasfix found a problem with boiler, ordered the part and got it sorted super quickly. We have used Gasfix for a few years now and they never fail to impress!

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Happy Customer

We have used Gax-Fix for several years and been happy with their services. The engineers are always friendly and reliable and office team are great at keeping you updated.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

First Class Job

Our gas boiler thermo/receiver had packed in, so heating was permanently on. Called Gas-Fix and they were here next day. Craig did a thorough test and advised replacement parts, which he was able to do then. All working, fair pricing (all quoted up front), Craig is complete professional. All in all, another first class job by Gas-Fix!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Towel rail

Used gasfix a lot fitted a complete heating system and recently added a towel rail very good friendly efficient service.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Steve Wiseman, Just a perfect company

The Gas Fix team are just fantastic, they deliver an excellent service, very polite and friendly and always willing to go that extra mile to help.
Always clean and tidy and will come out if called at the earliest convenance to help you!!

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Leaking joint cured no problem.

Had a leak on a very difficult joint on central heating system and boiler needed a good service. Ian came fixed the leak without any problems and serviced the boiler. Also good to see he had a first year apprentice with him. Excellent service all round from Gas-Fix. Thank you.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent response to our call

We phoned Gasfix on 23 Dec as our wet underfloor heating system was not working. We explained the urgency and an engineer (Iain) was with us by 2.30 who got the heating working within the hour. He also explained a potential problem we had with the system and offered advice for the future. We will arrange for this additional work yo be undertaken later in 2026.

December 23, 2025
Unprompted review

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