I loves the simplicity of being able to clearly go read theough all of the different electric plans. Each plan was broken down in plain terms so I could easily choose which option I thought would work... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
Using Gatsby was incredibly easy. I was able to compare my options side by side and confidently choose the best one. It cut my moving time in half and made the entire process smooth and stress-free. I... See more
Company replied
I had an issue with an electric company that ended up causing my electric to be shut off after just getting everything set up for my new place. The electric company deserves a one star but kyle from g... See more
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Company details
- #16 of 124 best companies in Online Marketplace
- #1 of 9 best companies in Energy Equipment and Solutions
- #1 of 9 best companies in Energy Supplier
- #1 of 10 best companies in Green Energy Supplier
- #3 of 15 best companies in Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
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1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Gatby
Michael, that's exactly what we're built for - thank you for the honest feedback! 🙌
Reply from Gatby
Rodney, that's exactly the experience we're building for - thank you for choosing Gatby! 🎯
Reply from Gatby
Kyle, that's exactly why we built this - thanks for keeping it real and choosing Gatby! 💡
Made it so easy !
June 5, 2026
Reply from Gatby
Erick, that's what we're all about - appreciate you giving Gatby a shot! 🙌
It was amazingly fast and easy
June 3, 2026
Reply from Gatby
Blu, so glad it came together that quickly for you - thanks for choosing Gatby! 😄
Reply from Gatby
Sherina, that's exactly the vibe we're going for - thanks so much for giving Gatby a shot! ⚡
Reply from Gatby
Donna, so happy the leasing team pointed you our way and that it was painless to navigate - thank you for trusting us! 😄
Experience was easy to navigate and…
Experience was easy to navigate and seamless in setup.
June 4, 2026
Reply from Gatby
Sham, thanks for taking the time to share that - we're grateful you found the whole process so straightforward! 💙
Would’ve been 5-stars except when I…
Would’ve been 5-stars except when I used the link provided by my new apartment complex, I was notified that I would need to go to the main website
June 4, 2026
Reply from Gatby
Jeffrey, we appreciate the feedback and are glad the overall experience was a positive one. That apartment link should have taken you directly where you needed to go, so we understand the frustration of having to take an extra step through the main website. We'll take a closer look at that flow on our end, and if there's anything else we can do to earn that 5th star, we'd love to hear from you at support@gatby.com or (713) 581-6553!
Reply from Gatby
Carolyn, you nailed it - quick and convenient is exactly what we're shooting for, and we're so grateful you gave us a try! 🙌
Reply from Gatby
Ginnie, thank you for the kind words - means a lot that we could help! 💙
the easy of setting it up
June 4, 2026
Reply from Gatby
Lee, we really appreciate you taking the time to share that - glad the setup felt effortless! 👍
Moving is a very confusing time.
Moving is a very confusing time and it's nice to find help with the choices. Thank you.
June 3, 2026
Reply from Gatby
Your gratitude during the move meant so much to us, Marie - we're here to cut through that confusion, and we're most thankful you let us help! 🏡
Reply from Gatby
Kishma, that's exactly what we're here for - thank you for giving Gatby a try! ⚡
Quick & Easy
Gave me great options and made signing up nice and easy. I wish it had a price breakdown feature where we could calculate possible pricing depending on electricity used.With a breakdown of how that number is calculated
June 1, 2026
Reply from Gatby
Des, really glad the options and signup felt straightforward - we'd love to hear how we could've made it a 5-star experience, and that price breakdown feature is solid feedback we'll definitely take to heart! 💡 If you'd like to chat through how we might improve, hit us at support@gatby.com or (713) 581-6553.
Everything was so smooth
June 3, 2026
Reply from Gatby
Gnanesh, appreciate you taking the time to share that - smooth is exactly what we're aiming for! ✨
Reply from Gatby
Yohannes, thanks for the kind words - that means everything to us! 😄
Reply from Gatby
Maddie, so glad the whole experience came together for you - thank you for choosing Gatby! 😄
Great Service!
June 2, 2026
Reply from Gatby
Paige, we're so thankful you took the time to share this - your support means everything to us! 🙌
good each to use
May 31, 2026
Reply from Gatby
Junsen, love that it's working well for you - thanks for choosing Gatby! 🔥
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