Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- #15 of 124 best companies in Online Marketplace
- #2 of 9 best companies in Energy Equipment and Solutions
- #2 of 9 best companies in Energy Supplier
- #2 of 10 best companies in Green Energy Supplier
- #4 of 14 best companies in Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
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1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I need to change the apartment number…
I need to change the apartment number from 801 to 1505
April 29, 2026
Reply from Gatby
Kathy, we got you - reach out to support@gatby.com or (713) 581-6553 and they'll update that for you right away! 💙
It was easy and simple to set up still…
It was easy and simple to set up still waiting on conformation but still easy
May 1, 2026
Reply from Gatby
Danny, glad the setup felt straightforward - you'll get that confirmation soon and you're all set! 💡
Reply from Gatby
Joseph, thank you for the kind words - we really appreciate it! 😄
Reply from Gatby
Laurie, you nailed what we're all about - making move-in one less thing to stress about, and we're genuinely grateful you trusted us with it! ✨
Reply from Gatby
Kennedy, you're awesome for taking the time to share that - it means everything to us! 😊
I’m still waiting airing for a reply.
April 29, 2026
Reply from Gatby
Marisela, we're sorry to hear you haven't gotten a response yet - that's not the experience we want for you. Please reach out directly at support@gatby.com or (713) 581-6553 and we'll make this right right away. 💙
Smooth process
April 29, 2026
Reply from Gatby
Arianna, so glad the whole thing came together effortlessly for you! 🏡
Reply from Gatby
Patrick, that's exactly what we're here for - appreciate you! 💪
Reply from Gatby
Patty, your enthusiasm is exactly why we do this - thank you for being part of the Gatby family! 👏
Reply from Gatby
Alicia, you captured it perfectly - easy and reliable is exactly what we're after! 🙌
Simple and easy
April 28, 2026
Reply from Gatby
Really appreciate you taking the time to share this - that's exactly the goal! ⚡
Reply from Gatby
Karissa, that's the whole point right there - thanks for choosing us! 🔥
very quick and easy process
very quick and easy process. no confusion as everything was explained in great detail
April 28, 2026
Reply from Gatby
Stacy, we love that the details clicked for you from the jump - thank you for trusting us with your energy! 💡
Reply from Gatby
Loretta, that's what we love to hear - no endless forms, no phone tag, just in and out! 🙌
Reply from Gatby
Thanks for choosing Gatby, Carlynn - that's exactly the vibe we're going for! ⚡
Reply from Gatby
Nicolai, that's exactly what we built this for - thanks for letting us handle the heavy lifting! 💪
Reply from Gatby
Marquisha, you made our day with this one - thank you for choosing Gatby! 😄
Pretty seamless and effortless…
Pretty seamless and effortless honestly… and I don’t like doing reviews
April 27, 2026
Reply from Gatby
Mario, that's the highest compliment we could ask for - thanks for breaking your review rule for us! 😄
Reply from Gatby
This is music to our ears, Brittany! Thank you for the kind words!
Reply from Gatby
Viola, that's music to our ears - clarity is everything when it comes to picking an energy plan! 💡
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