We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... See more
Company replied
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See what reviewers are saying
I am in charge of managing the remote control system for the garage doors in my midrise building. Whenever I need to obtain remotes for people in my building Gatehouse Supplies is there for me. I si... See more
Customer service was always responsive and honest. The order took six months to fill, but that was due to the manufacturer. Customer service did not give me any empty promises or try to keep me from... See more
The gate code worked immediately and hooks to the visors in our car. This is the second set so have bought and the price had escalated significantly but with all the inflation and tariffs, etc it was... See more
Company details
Written by the company
The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Contact info
3.9
Great
742 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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The gate code worked immediately and…
The gate code worked immediately and hooks to the visors in our car. This is the second set so have bought and the price had escalated significantly but with all the inflation and tariffs, etc it was not unexpected. When these wear out, more will be purchased!!!!!!
May 28, 2025
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Brandy was very helpful
Brandy was very helpful. She quickly resolved my issue and got my product shipped out same day. The products have always been top quality, and their customer service is also top quality.
May 28, 2025
My order still hasn’t shipped and I…
My order still hasn’t shipped and I have not received my order verry in satisfactory
May 28, 2025
Reply from Gatehouse Supplies
Hi Abe, Sorry we ran out of these, and the resupply order was slow. We are expecting them tomorrow, and will send you a tracking number when it ships.
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I was given your site from a gate…
I was given your site from a gate installer. I had no idea about it. It was pretty easy to find the correct part, and I have been impressed with the speed that it was shipped. I made a call to the tech number given by Brandi. He ( I didn't write his name down) was very friendly, knowledgable, and my question was answered.
May 25, 2025
Have not received items as of 6-1-2025
May 25, 2025
Easy to order
April 29, 2025
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I called to make sure I was getting the…
I called to make sure I was getting the right part and she was very knowledgeable and the part got her quickly.
April 30, 2025
Ordering was fast and easy
Ordering was fast and easy. My parcel was delivered as promised and I would definitely purchase from them again.
April 25, 2025
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Exactly what we needed.
March 28, 2025
Good Folks.…
Although they did not end up having the Power Board in stock as the site claimed, I appreciate that things come and go faster than it's realistic to keep up. They did ship out just as promised, and I'm satisfied and appreciative.
March 28, 2025
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Parts were available and quick shipping
March 14, 2025
Took a couple weeks to.get it but it's…
Took a couple weeks to.get it but it's the right part!
March 13, 2025
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