Gate Insure Reviews 

41
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Highly recommended for a great price quote. Only issue I had was the website didnt let me generate quotes after editing any info. Kept stating flow error. And did this was done atleast 5 times. Which... See more

Rated 1 out of 5 stars

Took 2 policies out with gate insure. Both policies are Red (un insured) on mid database even after weeks. The support is horrendous. The live chat is useless and you’ll never get connected to an agen... See more

Rated 5 out of 5 stars

From start to finish they were great, however still waiting on my amended insurance document, but would defo recommend your company! Thankyou

Rated 3 out of 5 stars

they cancelled my policy because I didn't upload my no claims proof within the time, EVEN THOUGH THEY NEVER SENT AN EMAIL ASKING FOR IT! Apparently I should've seen it in my account....

Company replied

Company details

  1. Insurance Broker

Written by the company

Gate Insurance provides flexible, affordable cover for every kind of driver, including young and convicted drivers. We offer both annual and temporary insurance, so you only pay for the cover you actually need. Our aim is to make getting insured quick, fair and straightforward, with clear pricing and no hidden surprises. Whether you need year-round protection or short-term cover for a specific trip, we’re here to help you get on the road with confidence.


Contact info

3.6

Average

TrustScore 3.5 out of 5

41 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(41)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Live chat was initially took time to…

Live chat was initially took time to route me through to an agent but in the end Callum went above and beyond assisting me. Great company in my opinion. Great referrals program for existing customers too they have reduced my instalment price.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Special thanks to Leigh from customer…

Special thanks to Leigh from customer support, she went above and beyond assisting me with all the queries and I was a heavy burden for her as I did not know how to add additional driver to my policy, I was even refunded after adding the second driver! Fab company, I wish they had multi-car too.

May 9, 2026
Unprompted review
Rated 4 out of 5 stars

I was told quote is valid for 14 days…

I was told quote is valid for 14 days but closer to the start date when I went through with an earlier cover start date they increased the price by a fair amount, apparently quotes are valid but depending on cover start date being closer they still added on. Otherwise actually a 5 star experience…

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Was quoted about £500 more than…

Was quoted about £500 more than hastings youdrive and I went for Gate as it doesn’t include a black box, got 3 drivers on the policy, I didn’t have high hopes to be honest in the beginning but policy is truly fully comprehensive despite having some high price optional extras.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Mate recommended Gate and I am glad he…

Mate recommended Gate and I am glad he did. Got a better price than I had been paying for the last two years. Took about ten minutes total.

May 14, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Brooklyn,

Thank you for the fantastic review.

We’re really pleased your mate recommended us and even happier to hear we could beat what you’d been paying over the last couple of years. It’s great to know the whole process was quick and straightforward for you as well.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Great quote couldn't be happier with…

Great quote couldn't be happier with the premium, everything was processed quickly and was simple and easy to use

May 21, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Rob,

Thank you for the great review.

We’re really pleased to hear you were happy with the premium and found the whole process quick, simple, and easy to use from start to finish.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

fantastic insurer

fantastic insurer, 5/5! absolutely great quote and i have international drivers license, about 700 cheaper than hastings.

May 20, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Rahelison,

Thank you for the fantastic review!

We’re really pleased we could help provide competitive cover for you, especially with an international driving licence, and even happier we managed to save you a significant amount compared to elsewhere.

Thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Quick service & great price!

Literally just the insurance with them now. Was extremely quick and the price could not be matched anywhere else.. So far so good!

May 20, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Adam,

Thank you for the great review.

We’re really pleased to hear the process was quick and straightforward for you, and even happier that we could provide a price you couldn’t find elsewhere. We hope everything continues smoothly with your policy.

Thank you again for choosing Gate Insure.

Rated 3 out of 5 stars

they cancelled my policy because I…

they cancelled my policy because I didn't upload my no claims proof within the time, EVEN THOUGH THEY NEVER SENT AN EMAIL ASKING FOR IT! Apparently I should've seen it in my account....

May 18, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Jason,

We understand your frustration regarding this situation.

Requests for No Claims Bonus documentation are issued digitally and can also be viewed within the customer portal alongside policy notifications and outstanding requirements. Where requested documents are not provided within the required timeframe, policies may unfortunately be subject to cancellation in line with underwriting requirements.

If you believe you did not receive the communication correctly, please email support@gateinsure.co.uk with your policy reference and our team will be happy to review the notification history with you.

- Gate Insure

Rated 1 out of 5 stars

not legit.

most definitely a scam as they have no number to contact, they dont share the underwriter, and i have contact them via their online support and email and asked about the underewriter and they are yet to respond. the final thing would be that i tried paying by credit card incase i was scammed, they just kept refusing it even though i tried multiple cards. STAY AWAY

May 14, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Moshin,

To clarify, we do provide underwriting insurer information to customers who request it. We simply require a quote reference first so we can identify the specific quotation and underwriting route assigned to it.

If you would still like assistance, please email support@gateinsure.co.uk with your quote reference and we will answer any outstanding queries regarding your quotation.

Regarding the payment issue, repeated payment attempts can sometimes trigger temporary automated security checks from the payment provider, particularly when multiple cards are attempted within a short period. This can result in transactions being declined temporarily even where funds are available.

If you are still interested in proceeding with insurance through us, our team would also be happy to guide you through the payment process directly via email support.

- Gate Insure

Rated 5 out of 5 stars

fab company

fab company, can't be more happy with my price honestly, no telematics at all is a bonus

April 29, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Yvonne,

Thank you so much for the lovely review.

We’re delighted to hear you were happy with your pricing, and we’re glad the fact we do not use telematics or black box policies was an added bonus for you.

We truly appreciate your support and thank you for choosing Gate Insure.

Rated 5 out of 5 stars

Great quotes & MyPortal features. I recommend them.

Very convenient myportal, Great so far.

April 17, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Narin,

Thank you for the fantastic feedback.

We’re delighted to hear that you’ve been enjoying the MyPortal features and found the overall process convenient and straightforward. We truly appreciate the recommendation.

Thank you for choosing Gate Insure.

Rated 5 out of 5 stars

Very helpful staff!

Was very friendly and helped guide me through getting a temporary policy.

April 2, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Susan,

Thank you so much for your kind review.

We’re delighted to hear that our team was able to help guide you through arranging your temporary policy. Providing friendly and straightforward support is something we always aim for.

We truly appreciate your support.

Rated 5 out of 5 stars

Was recommended by a mutual about this…

Was recommended by a mutual about this hidden gem. Managed to get insured while having a few convictions and prior cancelled insurance 😅.

April 1, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi Roland,

Thank you for the brilliant review.

We’re really pleased we could help get you insured and provide a positive experience despite the challenges you’d faced elsewhere. Your support means a lot to us.

Wishing you all the best, and thank you again for choosing Gate Insure.

Rated 5 out of 5 stars

Not the best underwriter i'm just happy…

Not the best underwriter i'm just happy i got an adequate price, great support though props to them.

March 25, 2026
Unprompted review
Gate Insure logo

Reply from Gate Insure

Hi James,

Thank you for taking the time to leave us a review.

We really appreciate your honest feedback, and we’re pleased we were able to help secure cover for you at a suitable price. We’ll also make sure your kind comments regarding our support team are passed on.

Thank you again for choosing Gate Insure!

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