The only reason i am giving four star because they use to have sharia law based islamic account which is also called swap fees account but they removed i just want to say please we all want a swap fre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honestly if you're wandering around looking for a broker at the moment and a pretty good one to say the least choose this! the support team is amazing and the funds get transfered within no time, and... See more
So far this broker is good for me since KOT4x have been out of business..,! But hey today team helped me out it didn’t take long for them to respond and I couldn’t transfer my deposit account to wall... See more
Company replied
I’ve been using GatesFX for about a smooth month and I haven’t yet seen any scam activity with this account. It’s legit, I was able to get withdrawals as free as I wanted too and their customer servic... See more
Company details
Written by the company
The License Gateway To High-Tech Trading
Contact info
United States
- gatesfx.com
4.1
Great
156 reviews
Replied to 46% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was doing a demo with gates effects.I…
I was doing a demo with gates effects.I was doing really good then.I started live.
As I put in trades, I see them going in the direction that I put that I put it in, but yet, I wasn't making no profit off of it. Even though it was going in a bearish mode
I put a ticket into gates f.X, but I got no reply day off frauds.A waste of timeTake it from me
October 30, 2025
Unprompted review
Advertisement
The best broker...I'm so excited to…
The best broker...I'm so excited to have you all as my broker! Deposits and Withdrawals are super easy and fast!
October 29, 2025
Unprompted review
So far so good can’t complain at all…
So far so good can’t complain at all best broker I’ve used since 24K Markets shut down definitely recommend
October 28, 2025
Unprompted review
Stay away. Their swap fees is insane
Stay away. The swap fees is insane
This is broker will eat you alive . I close my biggest profit today at 27$ the swap fees was 25$ and my earnings well only 2$ then I checked all the last earnings. I was asking I take profits but my money don't seem growing but even with tiny win like 5$ or 2$ the brocker takes takes most of your earnings like 7$ for swap fees and let you stay in negative profits (-2$)
October 27, 2025
Unprompted review
AUD/USD
I spoke to support about overcharged fees for AUD/USD. Agent said it's $15 per lot and because I had 3 lot that's $45 for each trade. Agent gave me the link about fees. When I clicked on it, it says Deposit Bonus Account: Commission: $12 per round trip. So I told the agent I was overcharged and asked him to rectify the error which is on their end anyway. He said "there is nothing further we can do regarding this matter and that there’s been no intentional overcharge - the fee structure for the bonus account is system-based and applies equally to all our clients. It isn’t unique to your account or manually adjusted in any way." I was so frustrated because I do know that whatever is on the page of any business is legal and bound. If the page shows $12 per lot then I should be charged as such not $15. Agent said he will escalate my issue. I am waiting!!!!!
October 22, 2025
Unprompted review
Reply from GatesFx LTD.
Hi there, thank you for bringing this to our attention. We’ve reviewed your concern, and as stated on our official website, the commission for the Deposit Bonus Account is $15 per lot. This rate is applied system-wide and is not manually adjusted for any client.
For further assistance, please reach out to our Help Desk team once again they’ll be happy to review your ticket and make sure everything is clearly explained and resolved as quickly as possible.
Team GatesFX
Advertisement
Speed and Professionalism!
The speed and professionalism in which my issue was handled by the team. It was done before my coffee brewed LOL!
October 18, 2025
Unprompted review
Amazing Broker!!! No complains
Just started using GatesFX and man I am blown away by how organized everything is here
The customer support on here is top notch (response to any query is insanely fast)
I definitely recommend anytime any day. They got we the customers in mind.
Thank you GatesFX!
October 16, 2025
Reply from GatesFx LTD.
Wow, really appreciate that! 🙏
We’re super glad to hear you’re having a great experience with GatesFX. The whole team works hard to keep everything organized and to make sure our traders are always taken care of so it means a lot to hear that.
Thanks again for the support and for being part of the GatesFX family. We got you always 💪🔥
They made it easy to reach out and…
They made it easy to reach out and responded to all my issues way faster than expected and got it all worked out ! That’s Definitely a plus!
October 12, 2025
Unprompted review
Reply from GatesFx LTD.
Appreciate that a lot! 🙏
Glad to hear our team was able to help you out quickly and get everything sorted that’s exactly the kind of experience we aim to give every trader.
Thanks for taking the time to share your feedback, it really means a lot. We’re happy to have you with us! 💪🔥
Skeptic Turned Believer | Top Notch Broker 👌🏾
At first I was skeptical, but the person who referred me had always kept it 💯 [100] with me so I went ahead and took the leap and in my first week I was able to deposit my funds with no issue. The funds literally were transferred from my crypto wallet to my account within about five minutes and it cost me $.50 to send $1000 using USDC. not only that the charts are extremely clean the same ones that I use on trading view and I was able to scale that thousand dollars times 3X and take out my money that I initially deposited and have any issues along the way such as balance updates and identification verification handled by the support team, literally with a response in less than five minutes there’s nothing bad to say about this broker, and they have been exceptional 100% of the way
October 12, 2025
Unprompted review
Reply from GatesFx LTD.
That means a lot, seriously 🙏
We know taking that first leap can be tough, so hearing that your experience went smooth from deposits to withdrawals and that everything worked exactly how it should makes us proud.
Our goal is to keep everything fast, transparent, and stress-free for traders like you. Really appreciate you giving us a shot and sharing your honest experience. Glad to have you with the GatesFX family 💪🔥
Team GatesFX
Advertisement
Help desk has such great service
Help desk has such great service! I'm new to this platform and they guided me step by step all the way through to where i can start trading.
October 8, 2025
Unprompted review
Reply from GatesFx LTD.
Love to hear this! 🙏
Welcome aboard and huge shoutout to our support team for getting you set up step by step. Starting out can feel overwhelming, so I’m glad everything was clear and you’re ready to trade.
If you ever need anything, just reach out we’ve got you. 💪🔥
Customer service is a blast
Customer service is a blast, very kind, there response time is top Noch. Execution on trades, I've never traded on a better platform. I love it at GatesFx, I'm here to stay.
October 8, 2025
Unprompted review
Reply from GatesFx LTD.
We really appreciate that! 🙏
It means a lot to hear you’re enjoying both the platform and the service our team works hard to keep everything running smooth and fast for traders like you.
Glad to have you with us for the long run welcome to the GatesFX family 💪🔥
Please do not trust this broker at all
Worst broker I have ever used the bonus account is a scam Ponzi scheme there platform has glitches all over they refunded me once the same issues happen again they never took responsibility this broker does not care about the trader the only care about there pockets spreads are insane right before the market closes they use it as a technique to liquidate your account please take it from me and stay away
October 6, 2025
Unprompted review
Reply from GatesFx LTD.
At GatesFX, we do not conduct or engage in any activity that resembles what has been described. Unfortunately, in this case, the client experienced losses due to poor risk management, not because of any platform malfunction or unfair practice.
We had previously issued a full credit to the client’s account after verifying a legitimate technical issue, ensuring transparency and fairness. However, after this courtesy credit, the client continued trading and once again lost funds as a result of personal trading decisions.
When the client reached out, we arranged a Zoom call to discuss possible solutions and understand how we could assist further. Unfortunately, the client chose to end the call abruptly without allowing us to complete that conversation.
We always strive to maintain integrity, transparency, and fairness in all our operations and continue to encourage all traders to practice sound risk management and communicate professionally to resolve any concerns.
So far this broker is good for me since…
So far this broker is good for me since KOT4x have been out of business..,!
But hey today team helped me out it didn’t take long for them to respond and I couldn’t transfer my deposit account to wallet then I reached them out and they were able to help me out ans yes I could then transfer my founds nice site and I’m just loving it here
October 6, 2025
Unprompted review
Reply from GatesFx LTD.
Really appreciate you taking the time to share that! 🙏
We’re glad to hear everything went smoothly and that our team was able to step in right away when you needed help with your deposit transfer. That’s exactly what we aim for quick, clear, and reliable support so you can focus on what truly matters: trading the markets.
We know how frustrating it can be when other brokers go down or have issues, especially in this fast-paced industry. That’s why at GatesFX we put a huge focus on stability, clean execution, and making sure traders always have access to their funds and accounts without delays.
It’s awesome to hear you’re loving the platform so far from deposits to withdrawals and everything in between, our goal is to give you a trading experience that’s consistent, fast, and transparent.
Welcome to GatesFX where traders come first. 💪📈
Team GatesFX
Advertisement
Quick and smooth customer support 👍🏽
October 6, 2025
Unprompted review
a total scam don't fall for it they got…
a total scam don't fall for it they got that fake promo about the 100% deposit bonus but is totally fake plus their spread is real bad
October 2, 2025
Unprompted review
Reply from GatesFx LTD.
Hello Gabriel!
I am sorry to see your frustration with our Deposit Bonus Account.
I was able to locate your account in our system to review your account details and trading history. After looking at your trading history I noticed that you were trading US30 with very large lot sizes on the bonus account and you exceeded the drawdown limit which is why the bonus was removed from the account.
This is why it is especially important that you make sure to read the terms and conditions for the account that we email you with your login credentials when you open a Deposit Bonus Account.
If you take only one minute to read the terms, it clearly states that if you are in 80% of drawdown, the bonus is removed and all positions are closed. This rule is in place to prevent further loss of your capital as well as our since we are matching your deposit from our own company funds.
The Deposit Bonus Account is designed to give responsible traders the ability to scale their account faster by doubling their balance. For traders that treat trading like gambling and over-leverage (full-port) the entire account on one trade setup, lose both their capital and our company funds due to irresponsible and reckless trading.
We even tried to credit your account with additional funds to compensate you out of good faith because you did not read the terms and conditions for the Bonus Accounts but you never responded to your support ticket.
The offer still stands but we request you read the terms and conditions for the Bonus account before trading it again. We will soon launch our education hub as well and it will contain an extensive module covering [roper risk management which will also help you avoid future situations like this and ensure longevity of your account.
As for the spreads on the Deposit Bonus Account, as outlined in the terms and conditions, the Bonus account conditions are based on our STP Standard account with spreads starting at 1.0 pips and no commissions.
If you prefer raw spreads, we recommend using the ECN Raw Account as this account has zero spread markup from liquidity providers and has a low flat-rate commission of only $7 for all pairs. This is the best account for you if you prefer trading raw spreads. During active sessions most pairs trade between 0.0 - 0.2 pips of spread giving you an edge in the market!
Again, we are sad to see your frustration and your support ticket is still open and our offer to credit your account because you did not read the terms and conditions for the bonus account still stands. We would love to keep our relationship as your trusted broker partner.
At your earliest convenience, please just respond to your helpdesk ticket and we would love to help you along.
Have a wonderful weekend!
GatesFX Admin
Greatest support team ever!!
The support team with GatesFX is awesome!! They were very helpful in helping me upload documents and kept me informed of the status of my documents being reviewed. At the end, they informed me that my documents have been accepted and I can move forward with my account. Very helpful and prompt, wish every support team was like this. Thank you so much for all the help!!
October 1, 2025
Unprompted review
Reply from GatesFx LTD.
That’s awesome to hear! 🙏
We really appreciate you taking the time to share your experience. Our support team works hard to make the onboarding process smooth and stress-free from uploading documents to full account verification so you can get trading as quickly as possible.
We know how important it is to have a broker that actually communicates and keeps you updated every step of the way, so hearing that our team delivered exactly that means a lot.
Thanks again for trusting GatesFX we’re excited to have you trading with us and part of the family! 💪📈
Team GatesFX
Great support team help resolve my…
Great support team help resolve my problem. I was very excited.
September 29, 2025
Unprompted review
Advertisement
Trusted broker… reliable…and very dependable
Trusted broker… reliable…. RAW spreads and the customer support team are the greatest they respond fast with swiftness also the deposit and withdrawal process are smooth easy and fast best broker hands down
September 23, 2025
Unprompted review
Reply from GatesFx LTD.
We really appreciate that! 🙏
Glad to hear you’re enjoying the experience from our raw spreads to the fast deposits, smooth withdrawals, and responsive support team. We put a lot of effort into keeping everything efficient and transparent so traders like you can focus purely on the charts and your setups, not on waiting or worrying about broker issues.
Hearing feedback like this reminds us why we do what we do to create a trading environment that feels professional, fair, and built for serious traders.
Thanks for the trust and for being part of the GatesFX family 💪📈
Team GatesFX
Excellent and Fast Service – Highly Recommend GatesFX
GatesFX’s service is excellent and impressively fast. The registration process was quick and painless, and their customer service is one of the best I’ve experienced. Whenever I need assistance, it’s easy to reach them, and they respond within seconds. They always resolve issues right away and make everything simple.
I’ve been working with them for about a week now, and so far, the experience has been excellent. Once I receive my first withdrawal, I’ll be able to comment on how fast their payouts are. But based on everything so far, I can confidently say I 100% recommend GatesFX.
September 22, 2025
Unprompted review
Reply from GatesFx LTD.
Really appreciate you taking the time to share this! 🙏 We’re thrilled to hear your experience with GatesFX has been smooth from the start from registration to customer support. Our team takes pride in being fast, transparent, and always available when traders need us most.
It’s great to know you’ve already seen how responsive we are, and we’re confident you’ll be just as impressed once you process your first withdrawal. We’ve worked hard to make deposits and payouts seamless, secure, and lightning-fast⚡️
Thank you for trusting us and recommending GatesFX we’re glad to have you trading with us and part of the family 💪📈
Team GatesFX
Super Helpful
Amazing Experience with Gates support. They were super helpful and patient with me while verification wasn't working. Super fast to respond. Less the 1 minute most the time. I would Highly recommend their service.
September 18, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.