Gaughans Group Ltd Reviews 30

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absolutely brilliant, Charlie fixed a new boiler in for us, He was friendly, reliable and very professional, He was very efficient and I soon had hot water and heating again thankfully I would... See more

Rated 5 out of 5 stars

I needed a plumber urgently when elderly parents had a blocked drain. Mr Gaughan, Charlie, arrived promptly, assessed the problem & phoned me to discuss options. He was very competent & clear on... See more

Rated 5 out of 5 stars

Charlie did all the plumbing and installation for an entirely new bathroom suite, laying new pipework, installing shower and shower tray, wc and basin along with new basin. I wasn't always able to be... See more

Rated 5 out of 5 stars

Fantastic service from start to finish very professional. sometimes it seems asking trades about things I needed done without feeling they only really here to get what they can out of me and messing... See more

Company details

  1. Drainage Service
  2. Boiler and Heating Service
  3. Plumber

Written by the company

Gaughans Group Ltd. is a fully certified and insured plumbing, heating, and drainage company and we pride ourselves on delivering high-quality work and exceptional customer service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant,
Charlie fixed a new boiler in for us, He was friendly, reliable and very professional,
He was very efficient and I soon had hot water and heating again thankfully
I would definitely recommend and choose Charlie for work again and he deserves more than 10/10 reviews
From Brian Hughes

April 11, 2026
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Rated 5 out of 5 stars

Excellent self-management and good communication

Charlie did all the plumbing and installation for an entirely new bathroom suite, laying new pipework, installing shower and shower tray, wc and basin along with new basin. I wasn't always able to be at the property but this wasn't a problem as Charlie's communication was always excellent. I was always kept updated on the work, with photos. He was also very on the ball about thinking ahead to how his would impact on other trades. Would strongly recommend.

May 1, 2023
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Rated 5 out of 5 stars

Well recommended

Would recommend to anyone helped me out big time with a leak I had. Arrived within 20 minutes and was brilliant. Thanks Charlie

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Sunday evening water leak

Sunday evening water leak, called Charlie from Gaughans Group.

He explained over the phone how to turn the water off and promptly arrived around 45 minutes later.

In a short time he had replaced a few fittings and problem solved.

Great service, would highly recommend.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Another great job from this very…

Another great job from this very reliable company, I got a emergency call from one of my clients on late Sunday evening & they were there within 3hrs & fixed the issue, I recommend this company to all my clients as the works carried out are to the highest standards every time , keep up the good lads.

January 28, 2024
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Rated 5 out of 5 stars

Very professional, very efficient.

Charlie and he’s team were very proactive, investigated and advised which would be the best solution to get the job done and keep us safe and secure from any issues further down the line. Didn’t just look for a quick fix. Was very professional and highly recommend in the future.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Proffesionals! Charlie and his team have been…

Charlie and his team have been exceptional! We have been stuck not being able to use any of our facilities in our outhouse due to faulty pipework, from quoting to job complete we cannot fault them with cost and efficiency, will definitely use for any future jobs, highly recommend!

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

I was recommended Charlie by my brother…

I was recommended Charlie by my brother who had some work done by him in the past year.

Charlie was a pleasure to deal with.

Kept the job clean and tidy and what a previous company quoted in my opinion chancers money was done at a very fair price.

Would highly recommend.

January 26, 2024
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Rated 5 out of 5 stars

Sorted an urgent drain issue

Had an urgent drain blockage, and Charlie was able to come by within an hour and get it sorted in about 15 minutes. Super polite and friendly, upfront about pricing, and gave me some tips to save on costs in the future. Highly recommend!

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

Very polite and understanding

Very polite and understanding, Gaughan group get the job done and very well, we have never had a problem with the them, anything you need they can fix, I highly recommend, best customer service aswell !! Thank you guys

August 26, 2023
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Rated 5 out of 5 stars

Fast efficient and reliable

Fast efficient and reliable, We had Gaughans Group attend our home today due to drainage issues, We were visited by a gentleman called Charlie who was very helpful and clearly knew what he was doing and rectified the blockage with ease. Will definitely use them again.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish very professional. sometimes it seems asking trades about things I needed done without feeling they only really here to get what they can out of me and messing me about not Charlie he took the time to talk me through everything upfront and honest what more can you ask will defo only use Charlie from now on. one very happy customer thank you so much ❤️

July 9, 2023
Unprompted review
Rated 5 out of 5 stars

10/10 with what he does!

Iv used Charlie a few times now for different things around my home! And will carry on using him also.
Everything is to a high standard, and his such a lovely guy!
Would highly recommend to anyone!

July 10, 2023
Unprompted review

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