I was pleased with the speed of the results, and surprised by some of the findings. It is been useful when cutting out some things from Spooky's diet. I didn't actually realise she had eaten alligato... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got great service from this company, :The Analysys was fairly quick to come back. Did some research on my dogs food plan. Found a dog food without the major problem ingredients and my dog is on a s... See more
Company replied
My dogs hair sample was lost twice, I finally mailed it certified return receipt. When I got the results I was relieved…Until I brought them to our vet. Our vet said the testing done was “unreliable”... See more
Company replied
Very happy with the whole experience! This was soooo easy and convenient to do this testing for our puppy. She's had a lot of tummy issues since the day we brought her home - vet kept suggesting dif... See more
Company replied
Company details
Written by the company
Pet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
Contact info
10685-B Hazelhurst Dr. #24329 Houston, 77043, Texas, United States
- +1-430-224-0303
- info@mypethealthstore.com
- mypetsensitivity.com
4.0
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really easy to get my dog tested
Really easy to get my dog tested, the results were quick amd clear to understand. Definitely helped me to remove the things that were contributing to my dogs itchy skin. Definitely recommend
October 13, 2026
Reply from My Pet Sensitivity
We are glad you enjoyed your experience with our testing process. We are happy to hear that the clear results helped you identify and eliminate the triggers causing your dog's skin irritation. Thank you.
Quick and Thorough!
They were super quick with getting the testing done and seems that it was very thorough. My dog is still having issues with itching, so I’m going to have to dig down into the additives that he was sensitive to as well I guess. I was hoping if I just cut out the foods that the additives wouldn’t cause as much of a problem due to being such a small amount in comparison. I’m guess that’s why they test for those as well though because of pets that have sensitivities and people can’t find the source of the problem.
June 12, 2026
Reply from My Pet Sensitivity
We are glad you enjoyed your experience with our quick and thorough testing process, and we truly appreciate you sharing this feedback. We understand how challenging it can be to manage ongoing itching in your pet, especially when trying to pinpoint the exact cause. We wish you all the best!
The results were generic and vague and…
The results were generic and vague and I was led to believe it was an allergy test when it wasn’t.
October 16, 2026
Reply from My Pet Sensitivity
Thank you for your feedback.
I'm sorry to hear you feel this way. However, I'd like to clarify that our results are not generic; they are personalised to each pet based on the items assessed in their test.
We also want to clarify that we do not advertise or describe our sensitivity test as an allergy test. In fact, we clearly state that it is not an allergy test and does not diagnose clinical allergies.
I hope this helps clarify things.
2 Shih Tzus
Learned alot about what my 2 dogs were highly sensitive to. Have removed all Pork and have seen a difference all ready in the scratching.
Thank you
October 13, 2026
Reply from My Pet Sensitivity
Thank you so much for sharing your experience! We're delighted to hear you've gained some helpful insights into your dogs' sensitivities and have already noticed a difference in their scratching. We hope things continue to improve for both of them. Give them both a little extra fuss from us!
Really couldn’t find out why my rescue…
Really couldn’t find out why my rescue Jack Russell had an upset tummy all the time. No beef no pork. Absolutely perfect now thank you was worth every penny.
November 7, 2025
Reply from My Pet Sensitivity
Thank you so much for sharing your experience! We're delighted to hear that your rescue Jack Russell is feeling so much better and that you've been able to identify foods that may have been upsetting his tummy. It means a lot to know the test has made such a positive difference for you both. Wishing you lots of happy, tummy-trouble-free days together!
Awesome tool to figure out why she was…
Awesome tool to figure out why she was so itchy. Cannot recommend them enough. It took a bit for the mail to get there but it was super fast after that.
October 20, 2026
Unprompted review
Reply from My Pet Sensitivity
Thank you so much for your lovely review! We're really pleased to hear that the test helped you get a better understanding of what might have been causing her itchiness. We're sorry the post took a little longer than expected, but we're glad the results came through quickly once the sample arrived. Thank you for your recommendation and for trusting us to help your furry friend!
This test answered a lot of unanswered…
This test answered a lot of unanswered questions? Now I know where I need to start with the elimination process. I listed all of the highly & moderate reactive items, then went thru every item; I.e food, treats & supplements. It helped me to understand that everytime I added something to help her, I was only adding to her misery.
October 21, 2026
Unprompted review
Reply from My Pet Sensitivity
We are glad you enjoyed your experience and found the clarity you needed to help your beloved pet. It is incredibly rewarding to know our test provided a clear starting point for your elimination process. We understand how difficult it is to see a pet in discomfort, especially when trying so hard to help them. Thank you for sharing your positive feedback.
Reply from My Pet Sensitivity
Thanks so much for sharing your feedback with us!
Very fast service happy with the…
Very fast service happy with the results very useful, but maybe a few to many listings
October 1, 2026
Reply from My Pet Sensitivity
Thank you for your lovely feedback! We're glad to hear you were happy with the speed of our service and found your results useful. We appreciate your feedback about the number of listings, too, as we understand that having lots of information can sometimes feel a little overwhelming. Thank you for taking the time to share your experience with us!
Very thorough
Very thorough. Save me a lot of money as opposed to vet. I appreciate all you do.
September 29, 2026
Reply from My Pet Sensitivity
Thank you so much for your lovely feedback! We're really pleased to hear you found the test thorough and helpful. We truly appreciate your support and are glad to be part of your journey in looking after your pet's wellbeing.
Glad i did this
Glad i did this. Great information. Now i know what n what not to feed my boy,s
September 22, 2026
Reply from My Pet Sensitivity
We are happy to hear that our details helped you learn about your boys' diet.
Sent in a test sensitive of dog’s hair…
Sent in a test sensitive of dog’s hair and have not received results. One QR code reads no sample received.
Want to gets results.
October 17, 2026
Unprompted review
Reply from My Pet Sensitivity
We’re sorry to hear you haven’t received your results. We’d always encourage customers to contact us directly, as we’re more than happy to help. Please respond to our Trustpilot request, and our team will get in touch to investigate this for you.
Curious to try not confident in results and very slow
After almost a month of no news, I contacted Pet Sensitivity for a refund. Within the week I obtained the results from them via email, which seem detailed but still have some questions. Not confident in the results and whether this is a good replacement for a test in-person.
October 17, 2026
Unprompted review
Reply from My Pet Sensitivity
We’re sorry for the delay in receiving your results and understand your concerns. If you have any questions about your report, please feel free to contact our support team, and we’ll be happy to help clarify the information provided.
Really quick results and easy to read…
Really quick results and easy to read results.
October 16, 2026
Unprompted review
Reply from My Pet Sensitivity
Thank you for the review. We're glad you enjoyed your experience with our fast and clear outcome process.
Great service
Clear instructions, easy to use and easy to understand results were back very quickly. As my dog was not reacting to any of the allergens in the two panels, it enabled me to move on with the investigation into her symptoms.
September 24, 2026
Reply from My Pet Sensitivity
We appreciate your positive review. We are happy to hear that our clear directions and fast results helped you narrow down your dog's health concerns. We hope you find answers soon and that your pet feels much better.
I ordered that kit over a year ago
I ordered that kit over a year ago, some of the time delay was my fault. But months and no response, until I sent a message. That's was really slow!
September 9, 2026
Reply from My Pet Sensitivity
We’re sorry to hear you’re disappointed with the time taken. While shipping timeframes are unfortunately beyond our control, I can confirm that your results were issued within our standard turnaround timeframe once your sample was received and processed. We appreciate your feedback and apologise for any frustration caused.
Reply from My Pet Sensitivity
Thank you for your lovely review! We're so pleased to hear you found the test easy to use and the instructions simple to follow. We really appreciate your feedback and support!
Robust report showing our pups…
Robust report showing our pups sensitivities across a multitude of categories. A lot to absorb, but we paid most attention to the food sensitivities and adjusted her diet accordingly, as well as grass sensitivities, which is a bummer, but we try to keep her away from certain types of grass and weeds now.
September 18, 2026
Reply from My Pet Sensitivity
Thank you so much for sharing your experience! We understand there can be a lot to take in with the report, so it’s great to hear you’ve been able to focus on the key areas and make adjustments to help your pup. We hope these changes continue to make a positive difference, and we really appreciate you taking the time to leave us a review!
Very helpful!
We’ve cut out the food our doggie shied he is reactive to and he’s improved immensely! Playing again like a puppy!
September 18, 2026
Reply from My Pet Sensitivity
This is wonderful to hear!
We’re so happy your doggie is feeling so much better and is back to playing like a puppy again! Thank you for sharing your experience with us, and we wish you both lots more happy, playful days together!
Test: Fine. Mandatory Vet subscription? Eh
The test was fine, very clear.
New wrinkle: They've now added an apparently mandatory initial membership with a vet, and you have to unsubscribe to avoid the fee. The page says the vet is available 24/7.
I tried to contact the vet and got stuck in a loop of verifying my identity and never got through.
They did respond to my email asking about it and apologized for my experience, but I never got to talk to the vet.
September 17, 2026
Reply from My Pet Sensitivity
Thank you for your feedback. We're glad to hear you found the test clear, but we're really sorry to hear about the issues you experienced when trying to access the vet service.
We'll be in touch with you to look into what has gone wrong and see how we can help. We appreciate you bringing this to our attention.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.