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See what reviewers are saying

Rated 5 out of 5 stars

I purchased a small cabin bag for a Ryanair flight and this lovely owl bag was perfect. It held more than I expected, and delivery was within its specified time. Delighted with my purchase, thank you... See more

Rated 5 out of 5 stars

Ordered a trolley to take to a festival - arrived very quickly and well packaged. Easy to put together and it survived transporting all my stuff across some pretty rough ground.

Rated 5 out of 5 stars

Great price for hardshell luggage, purchased a set of 4, four wheels easy to push and also bought in different colours. Would recomend to anyone, after purchasing one set, I found my self purchasing... See more

Rated 5 out of 5 stars

Excellent service. Ordered it early hours of Monday morning and it came Tuesday morning and that was without asking for next day delivery. Love my dog shopping trolley. Shame the red wheels didn't mat... See more

Company replied

Company details

  1. Luggage Store
  2. Bags and Luggage Store
  3. International Airport

Written by the company

Suppliers of travell luggage worldwide


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

210 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great customer service despite the product

Great customer service from the seller, particularly as I had to return the product. They were very happy to listen to my problem and were able to help me sort out a return quickly.

The product itself was defective. The wheels broke down on its first use, making it impossible to cart around.

July 9, 2018
Unprompted review
GBBazaar logo

Reply from GBBazaar

I would feel exactly the same way. Except for this one thing. We would be extremely delighted to refund you or exchange it immediately. Please let us know what you think. This can happen I am sure, because we are not the manufacturers and will be only too glad to let them know. Please contact us for a refund or exchange. +44 121 448 4001

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Rated 5 out of 5 stars

I order 4 suitcases all delivered…

I order 4 suitcases all delivered quickly and dispite a few scratches on the last one all top notch

July 6, 2018
Unprompted review
GBBazaar logo

Reply from GBBazaar

(¯`'•.¸(¯`'•.¸(¯`'•SUPER STAR eBuyer•'´¯)¸.•'´¯)¸.•'´¯

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Rated 5 out of 5 stars

Great service

Great service, I accidentally ticked the wrong colour of item and emailed to ask for it to be changed, it was no problem for them to do that, unlike other companies! I purchased a lightweight case and it is fabulous! My daughter in law and her mum also then bought them. Great price, great item. Recommended!

July 6, 2018
Unprompted review
GBBazaar logo

Reply from GBBazaar

»-(¯`v´¯)-»AWESOME eBuyer»-(¯`v´¯)-»COME BACK ANYTIME»-(¯`v´¯)-»

Rated 4 out of 5 stars

Quick delivery

Quick delivery but the packaging wasn't good. It looked like it had been through a lot.

July 6, 2018
Unprompted review
GBBazaar logo

Reply from GBBazaar

‹(•¿•)›SEE FOR YOURSELF THIS SUPER BUYER‹(•¿•)›

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Rated 1 out of 5 stars

Very bad company.posted item and

Very bad company.posted item and. Delver item. Is Totaliy defernt. No good after sale service.

July 6, 2018
Unprompted review
GBBazaar logo

Reply from GBBazaar

We are sorry for any inconvenience caused. Contact us please so that we can fix any errors caused. ~Thanks

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Rated 5 out of 5 stars

Very fast and officiant service

Very fast and officiant service , thank you.

July 2, 2018
Unprompted review
GBBazaar logo

Reply from GBBazaar

We are so please that we were able to satisfy you. We are aware that you wanted to mark our service at 5* but you were not quite sure how to mark it. Nevertheless we are ever so grateful. Thanks again

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