A good experience and item as described. I had great tracking initially but on arrival in UK, I was unable to see where item was! I contacted Grandado and had a quick reply with the UK tracking code... See more
Company replied
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Review summary
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Product did not fit,contacted company, and was offered a increased store credit, which I declined.A full credit was deposited to our Paypal account without any dramas.This is a happy customer
Company replied
My clock temperature was not accurate. I was sent another clock without delay and so far the temperature is reading correct.
Company replied
I placed an order without creating an account by using Paypal. As soon as I placed it I realised I had ordered the wrong colour. I thought I would have a real problem correcting that as I had no acc... See more
Company replied
3.9
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Grandado
Hi Martin,
Thank you for your review.
Very quick delivery, glad to hear it!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Mark,
Thank you for your review.
Glad you found the purchase process smooth and appreciated the updates!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Shelf supports
Item exactly as described. Prompt dispatch and reasonable delivery charge. Good customer contact and information. Would be very satisfied with this company and it’s service
February 16, 2025
Unprompted review
Reply from Grandado
Hi Alan,
Thank you for your review.
Happy to hear everything was as described and that you’re satisfied with our service!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Great product
I was pleasantly surprised at the speed of delivery and the quality of the product. XXXL hats are very difficult to find so I’m delighted.
February 28, 2025
Unprompted review
Reply from Grandado
Hi Adam,
Thank you for your review.
Glad we could help you find the perfect XXXL hat, enjoy it!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Super easy ordering process
Super easy ordering process.
Delivered earlier than indicated.
Good Value for money.
January 30, 2025
Unprompted review
Reply from Grandado
Hi Joe,
Thank you for your review.
Glad to hear your order arrived even earlier than expected! Enjoy your purchase.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Duncan,
Thank you for your review.
We’re happy to hear you found our service helpful and reliable!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
totally different colour
totally different colour, is orange not rose and also is too big and totally useless to me, waste of money.
February 28, 2025
Unprompted review
Reply from Grandado
Hi Margaret,
Thank you for your review.
Sorry the color and size weren’t as expected! That’s not what we want for you. We’ll check the product description to prevent this in the future. I will contact you via your email address, hope we will find an agreement.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Took nearly 1 month to get the order…
Took nearly 1 month to get the order and when it arrived it was smashed into a dozen pieces. Never again
February 25, 2025
Unprompted review
Reply from Grandado
Hi Mark,
Thank you for your review.
We’re really sorry your order took longer than expected and arrived damaged. Please, share your order details with me. I will find it and contact you. I just clicked "find reviewer".
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Luke,
Thank you for your review.
Glad you liked the product!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi John,
Thank you for your review.
Sorry to hear the nose bridges didn’t fit! I will contact you via your email address. I believe we will find a solution.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
wrong goods.
i made a point of describing the carburettor i ordered as your photo shows. the carb delivered was not as shown and therefore useless. because the policy 0n returns is complicated and long term, i decided not to bother, leaving me £26 down. not a great experience.
February 20, 2025
Unprompted review
Reply from Grandado
Hi Douglas,
Thank you for your review.
We understand how frustrating this must be. We’ll work on making returns smoother in the future. Let us know if we can help in any way.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
It was very good
It was very good. Easy to order and had part in good time . Thank you
March 6, 2025
Unprompted review
Reply from Grandado
Hi Jeffrey,
Thank you for your review.
Happy to hear ordering was easy and your part arrived on time, you're very welcome!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
good company
arrived super quickly and exactly as described, I love it so much!
March 6, 2025
Unprompted review
Reply from Grandado
Hi Sophie,
Thank you for your review.
Awesome to hear it arrived quickly and you love it, enjoy!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Very prompt
Easy to order type I needed , great delivery time .
Used for irration in cricket wickets , material looks strong.
Maybe if the there was some suitable hose joining items with it . Ie Geeka or hose attachment kits would make completing a project easier.
February 26, 2025
Unprompted review
Reply from Grandado
Hi Mr. Gibson,
Thank you for your review.
Glad the delivery was quick and the material looks strong! We appreciate your feedback about the hose attachments and will consider adding more accessories.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Item fully described and delivered…
Item fully described and delivered quickly. Fits phone very well. Very satisfied
March 5, 2025
Unprompted review
Reply from Grandado
Hi Mr. Spratt,
Thank you for your review.
Happy to hear your item fits well and arrived quickly, enjoy!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Easy Order from Grandado
Ordered from Grandado. Orderring was simple and easy. Was promised a delivery date. Order arrived earlier and well packaged.
February 20, 2025
Unprompted review
Reply from Grandado
Hi Peter,
Thank you for your review.
Great to hear your order arrived even earlier than expected and was well packaged!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Great value
Great value, and arrived much quicker than expected. Thanks so much. Would definitely recommend.
February 17, 2025
Unprompted review
Reply from Grandado
Hi Lindsey,
Thank you for your review.
So glad you got great value and fast delivery, appreciate the recommendation!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Really read and take a picture of the…
Really read and take a picture of the item you want to order. I read the one many times and thought I would receive a cutting machine and instead received a silicone mat for the machine at £10 which was ridiculous price. However, I did receive a 50% reduction straight away but I do find it sad that companies promise one thing and receive another. Hence only 3 stars.
February 23, 2025
Unprompted review
Reply from Grandado
Hi Katie,
Thank you for your review.
We understand your disappointment. Glad we could offer a partial refund quickly, but if you need further assistance, let us know.
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Reply from Grandado
Hi Bill,
Thank you for your review.
Happy to hear our site was easy to navigate and you got exactly what you wanted!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
Lovely fun bathroom bin
Lovely fun bathroom bin, just as advertised, arrived faster than expected
February 26, 2025
Unprompted review
Reply from Grandado
Hi Ruthie,
Thank you for your review.
A fun bathroom bin sounds like a great find, glad it arrived even faster than expected!
Wishing you a pleasant day!
With best regards,
Lia from Grandado
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