Greeting, I had submitted my gift card information yesterday, and I have not received anything from you. No confirmation, nothing. I even sent an email to you. You did not respond. What is going o... See more
Company replied
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GCCircle is a digital payout platform that helps users convert eligible gift cards into secure payouts through a streamlined verification and processing workflow. Our platform is built around transparency, payout tracking, and a modern customer experience designed for digital payments. Users can submit gift cards, choose their preferred payout method, and track the status of their submission from review through payout. GCCircle supports a growing range of popular gift card brands and focuses on secure processing, responsive support, and operational reliability. Our goal is simple: make gift card payouts easier, clearer, and more trustworthy.
United States
No history of asking for reviews
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Replied to 62% of negative reviews
Typically replies within 24 hours
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Submitted an eBay card and received Paypal payout later that day. Smooth experience overall once verification cleared.
Been 24 hours and nothing. The AI chatbot admitted to lying about bringing a human into the chat. Stole my $200 gift card. I emailed operations and they never responded.
UPDATE:
I reviewed the transaction details and $200 was taken off for eBay. I haven’t been paid yet. Fraudulent company.
My submission ID is
GCCE-AA94D9-50D4

Reply from Gccircle
This is the worst customer service department I have ever dealt with. 18 hours of lies

Reply from Gccircle
Processing for reference GCCE-CDA114-7719 was slower than expected, especially during review but support eventually updated me and payout was completed.
The payout process could be faster but everything else is flawless
Tried to send them cards for the first time, expecting payout as advertised in about half a day. Waited much longer than that and sent emails inquiring. No reply. Tracking codes don't even show up as existing anymore (they did initially). I have to conclude this feels like a scam, but hopeful. It's been five days.
For the below comment, I can't see a way to reply directly, but I sent a follow-up email on 5/27 to the operations email address. I don't want to post these things publicly, but the email address begins with stc.
Update 5/29: Still no reply, but now one of the two GCs I sent are drained and tracking codes show no result. The most charitable thing I can come up with is that they're turning around and selling the cards right away and then using the proceeds to pay off other cards, which would be bad enough. But realistically: If it looks like a duck and quacks like a duck...

Reply from Gccircle
Chat support was slow responding but the transaction was eventually processed successfully after verification.

Reply from Gccircle
Submitted gift card worth $150.00 USD, the cleared the balance and then replied saying that the system auto rejected the card. They will not answer and emails or followup regarding, nor are they offering any compensation whatsoever or replacement/replenishment. DO NOT USE! SCAM SCAM SCAM THEY OFFER TO PAY FOR YOUR GIFT CARDS BUT DONT BE A FOOL LIKE MYSELF AND GIVE THEM THE CARD NUMBERS AND PIN SO THEY CAN CLEAR THE BALANCE AND LEAVE YOU WITH NOTHING!
And no replies to emails or any other attempted contact. Here's the transaction number
GCCE-6F0717-1929
When entered along with my email tk track it on the site it says it can't be found and to check that my info is right.
There were three transactions that cleared out the balance.
$35.00
$95.xx
$18.xx
Leaving $0.49 left on the card.
Please email me if you intend on addressing and replacing, please.
Thanks

Reply from Gccircle
Honestly expected issues because of past experiences with other sites but they completed the payout after verification finished.

Reply from Gccircle
Verification took longer than expected during validation. Communication could improve but payout did come through in the end.

Reply from Gccircle
Payout was received. Communication and a more timely payout is needed.

Reply from Gccircle
I have submitted two cards and got paid through btc after confirmations finished. Delay wasn’t a problem since the payout arrived successfully.

Reply from Gccircle
Scam company whats the point of lying about verification when you've already rinsed the balance of my account?
Ok they have resolved the issue and i have received the payment.

Reply from Gccircle
I’d give 0 stars if I could. I’ve been waiting 3 day and am currently still waiting on a “real person” after an hour on their chat. Save you time this is a total joke.

Reply from Gccircle
I used them for a traget card. Verification was not instant but the tracking updates helped and payment was sent afterward.

Reply from Gccircle
Support responses were delayed and I had to follow up once but payout was eventually completed after review.

Reply from Gccircle
Submitted an Amazon gift card under reference GCCE-BEEBE9-5091 and received payout later the same evening after verification cleared. It took a bit longer than expected but everything was completed properly.

Reply from Gccircle
This company is legit, they are a little bit Slower than there website claims but they do pay and they pay well.. It took roughly 24hrs but I got paid.. I submitted a 50.00 card and got paid 59.95.. I'm not sure why but I'm not complaining..

Reply from Gccircle
If it could give this a NEGATIVE 5 stars, I would. I have never felt compelled to write a negative review in my life until today.
I submitted a request on May 18th at 2:17 pm MDT and was pleasantly surprised to see majority of the submissions were processed within 8 hours. Fast forward to the next day, May 19th, I have reached out to the chat support and emailed their operations 4 times and I have yet to receive an actual response or update. If you value time and money, run far away from this website. I am still waiting for an actual response or processing of the two gift cards submitted.
Update: this was the ONLY place I submitted my gift cards to totaling the value of $200. In a shocking twist of events, I called Apple and they said they were redeemed the day I submitted to this “company”. It is unfortunate that I lost out on $200 due to them. Again, SPRINT away from this website. They will redeem your gift cards, deplete them, and then deny your submission due to the cards being empty. The perfect scam from them. The only way to make this right is to refund my balances or pay out. Until then, I will inform others to steer away from this website due to their horrendous lack of communication.
Please post these “screenshots”. They were not in my email communication thread nor on the AI chat. Plus, I emailed the security email and another one, both were kicked back and undeliverable. The first address to email me back 24 hours later came from: marketingmanager3059@gmail dot com
Guess what, there is no information on a reverse google search of that address and not affiliated with any direct business. What do y’all have to say about that?

Reply from Gccircle
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