misleading information and no customer service
I just used their services and I am not happy with the customer service. It is a Canadian business but no contact, address or even email on their web site to connect them. The service charge as a Canadian business you assume is in CAD but they charged me as 19 USD with exchange rate of 1.41???!!!!! This is a misleading and is fraud
Reply from GcmsNotes.com
Thank you for your review. We believe there has been a misunderstanding, as the issues you've described don't match our business practices. We are a Canadian company with clear contact information on our website, including email and phone number. Our pricing is also clearly displayed in CAD.
The $19 USD charge you mentioned doesn't correspond to any of our services. It appears you may have fallen victim to a fraudulent scheme. We've identified several websites that have copied our design and are operating fraudulently. We've issued a fraud alert about this, which you can find at https://gcmsnotes.com/fraud-alert/.
Our official website is https://gcmsnotes.com/.
If you have any further questions or need assistance, please don't hesitate to contact us directly through our website.
-----------------------------------------------------------------------
Update on July 27, 2024
We previously responded to this review and requested evidence of the payment receipt from the reviewer. Unfortunately, we did not receive a response. We stand by our initial response, reiterating that the $19 USD charge mentioned does not correspond to any of our services, and we suspect the reviewer has fallen victim to a fraudulent scheme.
If you have any genuine concerns or questions, please contact us directly through our official website https://gcmsnotes.com/. We're committed to providing transparent and quality services.
