GEO Credential Services Reviews 

2,921
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the service is exceptionally fast, reliable, and fully meets their expectations regarding timelines. People deeply appreciate the prompt answers to their questions and the professional support provided throughout the entire process. Some people were dissatisfied with the waiting times, noting that unexpected delays caused severe issues and communication fell short of expectations. A few reviewers also described the overall experience as unprofessional and unreliable when important deadlines and commitments were missed. Consumers mentioned that getting updates took longer than necessary despite multiple follow-up requests.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that it was fast, prompt, and well done. Customers... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt replies and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the Company's promises are fulfilled just as promised I am very grateful for its services

Rated 5 out of 5 stars

I would say GEO is the fastest and most responsive evaluator so far. Thank you for the good work!

Rated 5 out of 5 stars

This is the first time that I used this company, but I am very satisfied for the service. Perhaps I supposed to submit the agreement. I think it the reason was delay the service. Thank you so much. I... See more


Company details

Written by the company

GEO Credential Services has helped over 20,000 clients achieve their immigration and education goals.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(2,921)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Extremely unprofessional

I am very disappointed with the quality of service provided. The company does not appear to be using qualified human translators, nor do they seem to properly review the work before delivering it to clients.

As someone who is bilingual, I was able to identify numerous translation errors. If I were not, these mistakes would have gone unnoticed. When I first reviewed the document — despite being extremely busy — I immediately caught an error, which they corrected. However, upon reviewing the revised version, I found another mistake. This back-and-forth continued 2–3 more times before the translation reached an acceptable standard.

This level of quality control is highly unprofessional and not what one should expect from a translation service.

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Promises and Complete Lack of Accountability

The company confirmed fluency in both languages before accepting my order and promised a 3–5 business day turnaround. They delivered a translation that ignored one language entirely. After I requested corrections, they delayed delivery for almost a week, giving irrelevant responses and ignoring requests for login credentials. Only after I escalated the issue and threatened to involve my credit card company did they deliver the corrected translation — silently, without acknowledgment.
This demonstrates a clear pattern of dismissiveness, failure to meet commitments, and unprofessional communication. Time-sensitive work cannot be trusted to this company. Their service is unreliable, unaccountable, and does not reflect the standards they advertise.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Submitted application for seconddary…

Submitted application for seconddary school diploma evaluation on January 6-th 2026 and was expecting evaluation within 7 days as per website advertisement. I asked for expedited service when I found out that evaluation won't be delivered until January 20 . Expedited delivery would be day earlier for 100 $ which is sad ! Today is January 20-th 5 pm and evaluation still not delivered . I missed my school seat because of incompetence of this service . Stay away !!!!

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

I am very dissatisfied with the…

I am very dissatisfied with the delivery process. While the translation initially contained errors, these were subsequently corrected. However, the delivery of the original documents was unreasonably delayed. It took more than two weeks, despite multiple follow-up requests from my side.

December 1, 2025

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