There is customer service for the sake of getting business through and then there is going the extra mile, that's what Andy did for me. He helped me not only find a replacement hanger for a bike that... See more
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Excellent service from start to finish! Clearly experienced in trade quickly identified our needs via phone and e mail comems and item dispatched quickly for receipt whilst we were away. Reasonably pr... See more
I always buy a spare mech hanger for s new bike, and I always go straight to gearmchhanger.com as they are very reliable, ha e a great range of stock, and manage to index almost all the myriad options... See more
Brilliant company, made a slight error with my order and couldn’t have been more helpful if they tried. Part required was sent out next day. Will definitely use again, great customer service
Company details
Written by the company
UK's No1 supplier of PILO CNC bicycle gear mech hangers /rear derailleur hangers. We also stock PILO CNC 'Narrow Wide' Chainrings Follow us on Instagram #gearmechhanger @gearmechhanger Gear mech hanger - Rear mech hanger - derailleur hanger
Contact info
Homestead, LN118JR, Great Carlton, United Kingdom
- Info@gearmechhanger.com
- gearmechhanger.com
5.0
Excellent
251 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I don’t normally write reviews for…
I don’t normally write reviews for stuff but I find people are quick to criticise and slow to praise but I have nothing but praise for the service I’ve got. The speed at which I received the hanger is great. I ordered on the morning, 20 minutes later I got an email saying the item had been despatched and it arrived the following day. I can’t rate that side of things enough. The quality of the hanger seems good as well so I’ll test that over the winter. Thanks. I’ll definitely recommend to anyone looking.
November 13, 2024
Unprompted review
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Have used this company many times now…
Have used this company many times now and always such a brilliant service.
November 2, 2024
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I use GMH for all of our Mech Hanger…
I use GMH for all of our Mech Hanger requirements. Andy has always been very helpful should I have an issue with selecting the correct part. All queries responded to promptly and products sent same day( before 4pm). Pilo chainrings that I have purchased are very good value and quality.
October 18, 2024
Unprompted review
Breadth of availability
Had exactly what we needed and they do chainrings too!
October 10, 2024
Unprompted review
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Andy was brilliant
Andy was brilliant, so knowledgeable. I ordered the wrong hanger and he sent the replacement and refunded the incorrect one.
September 21, 2024
Unprompted review
Mechhanger sorted it so quickly
I needed a mech hanger for a discontinued bike brand and was not hopeful of finding a replacement that would work. Mechhanger sorted it so quickly.
September 16, 2024
Unprompted review
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Simple process, quality components
Easy to navigate to the correct hanger for my bike. Ordered an extra component which I didn't require so returned it for a refund. A very straightforward process and immediate refund given. Thanks Andy
September 4, 2024
Unprompted review
Always fantastic service
Always fantastic service. The most reliable shipping times around.
September 2, 2024
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Great advice from Andy
Great advice from Andy. I mistakenly ordered wrong part.
He found me the correct part.
Refund process explained.
Fast arrival time.
Excellent service
August 4, 2024
Excellent service
Excellent service from start to finish! Clearly experienced in trade quickly identified our needs via phone and e mail comems and item dispatched quickly for receipt whilst we were away. Reasonably priced for such a niche market. Would absolutely recommend.
July 24, 2024
Unprompted review
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