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GearUP Reviews 3,113

•
TrustScore 5 out of 5

4.8

Gaming service Provider
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Review summary

Created with AI, based on recent reviews

Considering 1,983 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, frequently highlighting its effectiveness in reducing ping and stabilizing connections, which significantly enhances their gaming experience. Many people appreciate the app's user-friendly interface and the overall quality of the service provided. However, some customers also noted occasional issues, such as the software not working correctly if activated after a game has started, requiring a game restart. A few other people also felt that the service did not improve their ping in certain games or regions, and some experienced server timeouts or disconnections during gameplay.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the app for its... See more

Application

Users describe positive interactions with the app, highlighting its effectiveness in reducing ping and lag,... See more

Product

Reviewers express satisfaction with the product, particularly its ability to lower ping and improve gaming... See more

Quality

Consumers find quality to be positive. Many reviewers praise the product, calling it "great" and "the best... See more

Service

Customers had positive experiences with service. Many reviewers found the service reliable and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, excellent app. You aren't going to get 6 ping in Russian servers from Sydney, but many more servers are ~100ping now, which makes a lot of games with low pop in Australia very very play... See more

Rated 5 out of 5 stars

I’ve been using the VPN from GearUP and I’m very satisfied with the service. The connection is stable, with no frequent lag or disconnections, and the speed remains smooth for streaming and browsi... See more

Rated 5 out of 5 stars

Hi so currently my ping is very high in the middle eastern region, and the game I play is valorant. If you are aware of the current issue in the middle east you'd know why the servers are down. B... See more

Rated 5 out of 5 stars

I recently tried GearUP as a VPN and game network booster, and my experience was generally positive but with some limitations. The setup was simple, and the interface was easy to understand even f... See more

Company details

  1. Gaming service Provider

Written by the company

GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Ping Issue is Fixed

Hi so currently my ping is very high in the middle eastern region, and the game I play is valorant. If you are aware of the current issue in the middle east you'd know why the servers are down.

But with gear up it really helped me to have my ping lowered down!! great experience!

The only problem I face is, when I open the game without opening GearUp first, the software does not work properly if I turn it on while the game is running. I have to close the game and apply GearUp and reopen the game again for it to work.

May 20, 2026
Rated 5 out of 5 stars

Professional and reliable service

I had a great experience overall. The company was professional, responsive, and easy to work with. Communication was clear throughout the process, and they made everything simple and stress-free. I especially appreciated their attention to detail and willingness to help whenever I had questions. I would definitely recommend them to others looking for reliable service.

May 18, 2026
Rated 5 out of 5 stars

I happen to have a bad ping on my games…

I happen to have a bad ping on my games specially on dota 2, I tried to contact my provider in order to improve my connection and still it doesn't make any difference but when I tried GearUp i don't have any problems at all! thank you GrearUp team for a great VPN!!

May 18, 2026

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