GearUP Reviews 3,126

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,983 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product, frequently highlighting its effectiveness in reducing ping and stabilizing connections, which significantly enhances their gaming experience. Many people appreciate the app's user-friendly interface and the overall quality of the service provided. However, some customers also noted occasional issues, such as the software not working correctly if activated after a game has started, requiring a game restart. A few other people also felt that the service did not improve their ping in certain games or regions, and some experienced server timeouts or disconnections during gameplay.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the app for its... See more

Application

Users describe positive interactions with the app, highlighting its effectiveness in reducing ping and lag,... See more

Product

Reviewers express satisfaction with the product, particularly its ability to lower ping and improve gaming... See more

Quality

Consumers find quality to be positive. Many reviewers praise the product, calling it "great" and "the best... See more

Service

Customers had positive experiences with service. Many reviewers found the service reliable and efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, excellent app. You aren't going to get 6 ping in Russian servers from Sydney, but many more servers are ~100ping now, which makes a lot of games with low pop in Australia very very play... See more

Rated 5 out of 5 stars

I’ve been using the VPN from GearUP and I’m very satisfied with the service. The connection is stable, with no frequent lag or disconnections, and the speed remains smooth for streaming and browsi... See more

Rated 5 out of 5 stars

Hi so currently my ping is very high in the middle eastern region, and the game I play is valorant. If you are aware of the current issue in the middle east you'd know why the servers are down. B... See more

Rated 5 out of 5 stars

I recently tried GearUP as a VPN and game network booster, and my experience was generally positive but with some limitations. The setup was simple, and the interface was easy to understand even f... See more


Company details

  1. Gaming service Provider

Written by the company

GearUP is a solution to reduce game ping and lag, optimize network stability, and elevate the gaming experience for gamers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars
GearUP logo

Reply from GearUP

Thank you for sharing your feedback. I’m sorry you’re still experiencing packet loss after using GearUP. This isn’t the result we aim for. If you’d like, I can personally help troubleshoot your connection or discuss further solutions. Please reach out to ryanz@gearupbooster.com so we can work on improving your experience.

Rated 5 out of 5 stars

Reliable application for newcomer

First in free trial, it works effectively (this involve my internet capacity). It's reliable for the respective games I've playing. Also it still depends on your internet and region. All in all tried trial first and then using 1month to 3month and to 1 year subscription, all's well.

May 7, 2026
Rated 1 out of 5 stars

Would give it Zero stars if i could

I will have to give this 1 star because it didn't change the Ping at all on PUBG pc, i live in Australia and the Ping using this "Booster" did absolutely nothing at all. Not sure how they can sell this if it does nothing

May 7, 2026
Unprompted review
GearUP logo

Reply from GearUP

I’m sorry to hear GearUP didn’t reduce your ping in PUBG for you. I know how disappointing that is, especially after making the effort to try it. Results can vary by region, ISP, and game server, but I’d like to help you personally. If you want, I can review your setup or arrange a full refund. Please email me at ryanz@gearupbooster.com so we can sort this out together.

Rated 4 out of 5 stars

Love it!

I have enjoyed using GearUP as for I have been getting a bad peer-to-peer connections with my ISP, and using GearUP does the Job easily. I just hope to see more features like being able to select Recommended DNS and else. But overall, thanks to GearUP, I have no problems with my connections in games now.

May 7, 2026
Rated 1 out of 5 stars

I would give 0 star if I could.

I would give 0 star if I could.
Got banned for using Gearup Booster in Escape From Tarkov the same day I installed it for 3rd party software.
Gearup Booster support refused in compensation and banned me from their official discord server.

May 7, 2025
Unprompted review
GearUP logo

Reply from GearUP

We're really sorry to hear about your account being banned, and we understand how frustrating that must be. GearUP is a network optimization tool that only reduces latency and improves connection stability — it does not modify any game files, memory, or in-game content, and it cannot trigger an account ban. GearUP is trusted by many game publishers and has established long-term partnerships with several gaming companies. We recommend reaching out to the game's official support to learn the specific reason behind the ban. If there's anything we can help with, please contact us at ryanz@gearupbooster.com.

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