Gearvet - Outboxer, LLC Reviews 

Customer service is exceptional! Bought my husband, the Marine a leather jacket for his 75 birthday. There was a problem with one of the patches. I notified Gearvet, they responded immediately & replaced his jacket! I ordered a second quilted jacket in the wrong size, once again they stepped up and are sending me a new jacket. Thank you.

I ordered one of the marine corps jackets for my husband in his normal XL and it fit perfectly. I ordered another for myself. I usually wear a 3XL so I got a 5XL to go over my chest. I did not realize it was a men's 5XL so it was huge. I sent an email asking to exchange it. Amber responded back within 24hrs. She explained that because they come from overseas it is hard to do an exchange, but offered to send me a different size at a huge discount. I can't say enough about Gearvet and their customer service. My husband & I truly loved the jackets. Do not hesitate to order from this company. The quality of the jackets are amazing, especially for the price.

I ordered a jacket for my husband for Christmas. He’s a marine veteran and I thought he would love one of the jackets. Turns out I pick out the wrong jacket. His preference is a lot different than mine 😊. I told my husband I would try and return the jacket, was there one he liked better. Unfortunately the choices that were available were out of his taste range. So email this company in hopes of getting a refund.
They were willing to do a refund but offered to replace the jacket with one my husband would like.
I would love to say a very big Thank you to Lisa! She was such a nice person to deal with. This company went out of their way to accommodate my husband. My customer service experience with them far exceeded anything I have experienced thus far!! ABOVE AND BEYOND normal customer service. I give them 15 🌟
Thank you, thank you!

Oh I love my jackets I ordered two
Nicely made warm and colorful
Will order more products .

On my initial order i had put down Staff Sergeant as the rank for my flag purchase thinking that an E-6 in the Airforce was the same as E-6 in the Army. But to my suprise, it is not, therefore the flag arrived with the wrong rank on it, (NO MISTAKE BY THE COMPANY) The flag was beautiful, upon finding out the mistake, I contacted the Company by Email and was speaking back and forth with a very nice Lady (Lisa). She understood MY mistake and the company is sending me a new flag with the correct rank for a small packing an shipping fee. Lisa was and is a very professional REP for the company and made my experience a very calming one. I commend her professional dealing of the situation and will be ordering more product in the future. I also told a few friends about the web site an they love it and also will be buying items. Thank You LISA. Well done. Sincerly, Sgt Paradise, Retired US Army

Fellow Vets...I bought a Tshirt from Gearvet. They are the real deal. A reputable company. My Tshirt was of good quality and very satisfied with my purchase. Give them a shot. You wont be sorry.

The first hat I received was awesome. Unfortunately, I when I initially approved my request I did not see that the last name was spelled incorrectly.
When I contacted customer service, acknowledged that it was my error, customer service rep Lisa informed me they would replace the hat for a small fee, which I gladly accepted the offer.
Great company to do business with.

I ordered one of the marine corps jackets for my husband for Christmas. I ordered his normal size but when the jacket arrived it was too large for him. I contacted Gearvet customer service, Amber, on January 5, 2026and she immediately agreed to send a replacement jacket. I can't say enough about Gearvet and their customer service. They truly believe in putting the customer first. My husband & I truly loved the jacket and really hoped to be able to replace it. Do not hesitate to order from this company. The jacket is beautiful and the quality is amazing. Thank you for all your assistance.

We tracked our order and found that our order was delivered to North Dakota. We live in Evansville Indiana. After contact with the company it was explained to us that there was a mistake in tracking and were assured that our order was still on it’s way. Sure enough it was delivered in a matter of days and just what we wanted.

Exceeded my expectations! We had a sizing issue and they didn’t ask any questions. They insisted on making it right and sent us the right size asap. Will be back!

I am in customer service and I must say Mia has been nothing but helpful. I tried to surprise my AirForceWifey veteran hubby with a bomber jacket. I ordered the wrong size and they are graciously willing to replace it for the correct size. Thanks Mia!!! I look forward to following your instructions to receive the proper size. Most importantly, my hubby loves his jacket and hat. Thanks, Terina

Great customers service

I made the problem by ordering the wrong branch of service. Ordered Army for my 90 years old father in law hewas in air force. They fixed it right away. Then noticed wrong name for hat and they fixed it also. This has been the best experience with their customer service.

Gearvet customer service is extremely helpful and responsive. We submitted a photo for a custom ornament, but we apparently weren't clear enough about which parts of the photo to include. The ornament turned out very nice but not what we had expected (for the photo; everything else was as listed in the description). Lisa let us know that they will send a replacement with the updated photo customization. Thank you Lisa and Gearvet!

I have purchased ten items through Gearvet and I am extremely pleased with every item. The quality is good the pricing is great for us old veterans and it allows us veterans to show our pride. Thank you for caring and providing us quality clothing at a great price and show our pride at the same time.

I couldn’t be happier with this Premium U.S. Veterans Bomber Jacket from Gearvet. From the moment I took it out of the package, the quality was obvious. The material is heavyweight without being bulky, warm without feeling stiff, and clearly built to last. This isn’t a novelty jacket. It’s solid, well-constructed, and meant to be worn.

It sits comfortably on the shoulders, moves well, and looks sharp whether zipped up or worn open. The stitching, zipper, and lining all feel premium and thoughtfully designed. Nothing about it feels cheap or rushed.

What really sets this jacket apart is the pride it represents. It’s respectful, tasteful, and unmistakably American without being overdone. I’ve already received several compliments and questions about where it came from.

If you’re looking for a bomber jacket that combines durability, comfort, and genuine respect for veterans, this one absolutely delivers. I would buy it again without hesitation and will definitely be ordering more from Gearvet in the future.

Highly recommended.

Quick customer service after ordering wrong size.

This company gearvet is very reliable company. I was leery at first because it was over a month and I didn’t have the product but the product came and my husband just likes it so much.
Thank you for being so reliable and honest

These folks are just GREAT!
I had an issue with my first order (the issue was my fault entirely), and when I contacted them, their response was quick and very positive. I was very pleased with the interaction I had with them and happy with the solution of the issue I had created.

I love these folks!

Wow! What a great company!! Ordered 2 items, a cap and a phone case for my husband. The phone case did not work, probably due to my error, but Gearvet corrected it for me. The cap was perfect!! He has worn it everyday everywhere we go!