Gebührenfrei Mastercard Gold (Advanzia Bank) Reviews 

43,692
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Soweit war alles in ordnung, jedoch dauert überweisung von Bankkonto auf die Karte und andersrum zulange. Auserdem habe ich im MAI mein kreditlimit von 800€ ausgeglichen un... See more

Rated 5 out of 5 stars

My experience with this card has been excellent overall. The application was approved quickly, the card works perfectly, and I’m very satisfied with the service. The only suggestion I have is regardi... See more

Rated 5 out of 5 stars

I am very happy with my Mastercard Gold. The application process was quick and easy, the card works perfectly, and everything has been smooth so far. The customer service is friendly, professional, an... See more

Rated 5 out of 5 stars

sehr gut I recently started using the Fee-free Mastercard Gold from Advanzia Bank, and my first experience has been very positive. The application process was quick and straightforward, the virtual c... See more

Company details

  1. Financial Institution

About Gebührenfrei Mastercard Gold (Advanzia Bank)

Written by the company

Die Advanzia Bank ist eine Online-Direktbank, die sich auf das Kreditkartengeschäft für Privatkunden und Unternehmen spezialisiert hat. Für Privatkunden bietet sie die Gebührenfrei Mastercard Gold an. Als flexibles und weltweit akzeptiertes Zahlungsmittel beinhaltet diese die Vorteile einer goldenen Kreditkarte – und das frei von jeglichen Gebühren. Interessiert? Hier gelangen Sie zum Kartenantrag.

Darüber hinaus bietet die Advanzia Bank co-branded Kreditkarten für Geschäftskunden an. Damit verknüpfen Unternehmen Kundenbindung mit den exklusiven Vorteilen einer Premium-Kreditkarte. Weitere Informationen dazu finden Sie auf unserer Webseite für Geschäftskunden.

If you want to review other Advanzia Bank credit card products, please go to Carte ZERO for customers in France, Tarjeta YOU for customers in Spain, Carta YOU for customers in Italy and free Mastercard Gold for customers in Austria.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.5

All reviews

(43,692)

6,376 reviews in the last 12 months

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Rated 1 out of 5 stars

Does not review documents or reply to anything, can not open account

Opening a savings account seems impossible and this bank does absolutely not respond to anything.
I verified my ID 2,5 weeks ago and the bank requested documents to verify my address, which I sent the same day. Ever since I am waiting for my account to be opened, the bank does not respond to requests to verify my documents but only sends automated emails that I did not send my documents (I sent them 3 times already, everytime replying to the automated emails). This feels like a scam.

May 7, 2026
Unprompted review
Gebührenfrei Mastercard Gold  (Advanzia Bank) logo

Reply from Gebührenfrei Mastercard Gold (Advanzia Bank)

Thank you for your feedback. We would like to help you further. As we need additional data from you, we would be pleased if you could contact us by e-mail. In order to ensure the confidential treatment of your data, please contact us at service@gebuhrenfrei.com with the subject "Trustpilot" and your specific request. Our customer service will contact you as soon as possible to find a solution together.

Rated 1 out of 5 stars

So bad

So bad. I did it with my friend referral link. I Didn't receive my 80 euros.. So bad working.

May 12, 2026
Gebührenfrei Mastercard Gold  (Advanzia Bank) logo

Reply from Gebührenfrei Mastercard Gold (Advanzia Bank)

Thank you for your feedback. We would like to help you further. As we need additional data from you, we would be pleased if you could contact us by e-mail. In order to ensure the confidential treatment of your data, please contact us at service@gebuhrenfrei.com with the subject "Trustpilot" and your specific request. Our specialist department will contact you as soon as possible to find a solution together.

Rated 1 out of 5 stars

Worst customer service ever

Worst customer service ever. I’ve been calling for many minutes again and again, but nobody answers. My card has been blocked for weeks without any clear reason, and it is still blocked. Nobody is responding to my emails either. This is extremely frustrating and unacceptable.

April 29, 2026
Unprompted review
Gebührenfrei Mastercard Gold  (Advanzia Bank) logo

Reply from Gebührenfrei Mastercard Gold (Advanzia Bank)

Maintaining an appropriate level of quality in customer service is, of course, extremely important to us. We are very sorry that your experience with our service hotline was not positive. In order to be able to examine your case more closely, we would ask you to send us your concern by e-mail with the subject "Trustpilot" to service@gebuhrenfrei.com.

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