Raenest Reviews 

987
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform fast and reliable for handling cross-border payments and remote work earnings. Many people appreciate the smooth user interface and efficient transaction processing times for receiving funds. However, some customers also noted significant payment delays and unexpected holds placed on their funds. Others experienced frustrating issues involving sudden account suspensions and slow assistance when trying to resolve problems. People frequently mentioned difficulties regarding recent system changes and platform updates affecting their daily transactions. Users often expressed anxiety about losing money during these complicated support interactions.

What people talk about most

Payment

People report ambiguous experiences with payment, reflecting a stark division among users regarding service... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with experiences varying widely among consumers.... See more

Service

Customers consistently note ambiguous experiences with service. While many reviewers describe the platform as... See more

User experience

Users describe ambiguous interactions with user experience, as reviews are heavily divided. Many consumers... See more

Response time

Customers had ambiguous experiences with response time, reflecting varied interactions with support. While... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Raenest had been a great platform for me as a remote worker. Transfers to my local bank were always fast, transaction fees were affordable, and overall the service was reliable. However, since th... See more

Company replied

Rated 3 out of 5 stars

Geepay is a very nice app that also works very well I have use it and experience how fast their transfers goes but you guys are still with my money so give it back

Company replied

Rated 2 out of 5 stars

For the past 4/5 weeks this feature suddently stopped working. I've reached out to your support severally but they don't seem to have a solution. I've however had to deactivate as the same day withdra... See more

Company replied

Rated 5 out of 5 stars

I've been a user of reanest for couple years now... I love every of their new features and development.... For freelancers in Nigeria, I'd recommend using reanest as your payment provider, they're... See more

Company replied


Company details

  1. Payment Service
  2. Alternative Financial Service
  3. Business to Business Service
  4. Financial Consultant
  5. Money Transfer Service

Written by the company

Get paid from anywhere in global currencies and do more with money—spend, earn on savings, and invest.


Contact info

3.1

Average

TrustScore 3 out of 5

987 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(987)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Geegpay

I love Geegpay

March 24, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

We love you too. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

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Rated 5 out of 5 stars

Great app with great experience

Great app with great experience. I love using GeegPay because they offer the best rates in the market and the customer service is amazing too. FAST AND RELIABLE 💯

March 19, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

We truly appreciate your support! We're committed to providing a secure and reliable experience for you. If you ever need assistance, we're always here to help! 😊

Rated 5 out of 5 stars

Never had an Issue with Geegpay

I've been using Geegpay to receive money from Upwork for 4 years and it's been great. The rates are fantastic.

March 21, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

Seamless

Seamless, fast and easy to use when paying bills

March 21, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

Geegpay is amazing.

Geegpay is amazing.

December 19, 2024
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

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Rated 5 out of 5 stars

Cheap and efficient

Cheap, fast and secure payment. As someone working remotely from Africa Geegpay made it easy for me to receive payments faster with less transaction fee

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

One of the best multi currency…

One of the best multi currency platforms around. Great rates, sonic withdrawal, and superb customer service. Their help desk support structure is one thing I find really special about GeegPay.

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

Trusted and reliable

Trusted and reliable. I left my money there for months and Geegpay has a good exchange rate.

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

It’s been a good experience so far with…

It’s been a good experience so far with Geegpay. I like the bill payments feature and also the fact that I can have a USD account in my name

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi Caleb,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

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Rated 5 out of 5 stars

Geegpay is the ultimate solution for…

Geegpay is the ultimate solution for receiving payments as a gig worker. Their customer service is swift, and their rates are highly competitive.

With Geegpay, I no longer worry about exorbitant fees or payment delays.

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi Anastasia,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

Been using GeegPay for a some months

Been using GeegPay for a some months, and it's been seamless all through; I never had an issue with a card, conversion, or transfer transactions. Plus, your money gets to you in minutes when you convert or make a transfer. I also think their fees are really low. Great UX as well.

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

Thank you Geegpay

Thank you Geegpay! It has been easy and seamless for me to receive payment. If you would look into allowing us to move our dollars (at a cost) without having to convert it, that would make it perfect.

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi Ayokunmi,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

I love everything about Geegpay

I love everything about Geegpay
I've been using this platform for the past 2 years now and it has been a great experience overall. Especially their customer service. I used it for receiving payments from upwork and it's been a blissful and hitch-free user experience. Thank you and honestly, keep up the good work

March 20, 2024
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

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Rated 5 out of 5 stars

I started using Geegpay for…

I started using Geegpay for international transactions since last year and it has been an amazing ride all along.
Geegpay is the best, anytime! anyday!

March 20, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 5 out of 5 stars

Geegpay has been the best so far.

Geegpay has been the best so far.

I love you guys 😘

Cheers to Raenest, you are doing a very great job 🤗

March 18, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,

Thanks for the feedback and for being a part of our community. Your support keeps us going.

If you ever require support, please reach out to us via email at @support@geegpay.africa.

We are always here to help.

Rated 1 out of 5 stars

Today is the 7th day geegpay is holding…

Today is the 7th day geegpay is holding unto my $1,000 payment sent via PayPal. I have asked them to make a refund to PayPal if the payment can't be approved on their platform yet nothing has been done. Wish I heard about Cleva earlier. I'll be writing to the office of Mr Olayemi Cardoso in the next 48hrs if this isn't resolved. I can imagine the number of persons whose funds is been held. This must stop.
My raenest tag is jaokwa381681. Ticket id #53509. Stop those as financial Institution pre crafted crappy reply and get to work . You're not the only fintech in the country

March 11, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,
We apologize for the experience.
We would like to inform you that, as a regulated financial institution, we are obligated to verify all payments made through our platform.
Do share your Raenest tag and our team will reach out to you for further assistance.
We are here to help.

Rated 1 out of 5 stars

I thought I was going to sign up to a…

I thought I was going to sign up to a platform with genuine and serious minded business people, but after uploading all my documents and done with with my KYC, I learned that my account is suspended for no just reason. I really don't know what they intend to do with people's bio-data, but I think they are up to no good.

March 15, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi Frank,
Please know that we take these concerns seriously and are committed to ensuring a safe and transparent platform for all users.
If your account has been suspended, it’s possible that there was an issue during the verification process, but I can assure you that we handle all user data with the utmost care and in accordance with privacy regulations. Our goal is to create a secure environment for serious business people like yourself. Do share your Raenest tag and we will reach out to you for swift assistance. We are here to help.

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Rated 1 out of 5 stars

Very bad experience

Hello
It's been weeks and geepay received my funds and they keep telling my stories that they are waiting an email reply for the institution that sent me money, just 900 usd and they are telling me stories after I provided them documents which they asked for. This is the worst company have ever used, I asked them to send back the funds, still telling me stories that they are waiting feedback from their compliance. Stay warned before u transact with this company

My tag is @dawe245493
I have requested that my funds be sent back to the sending institution for the last 2 weeks , these guys can't even do this. Still holding my money and same stories

Just updating here. It's almost amonth now and these people have refused to give me my funds or send the funds back, they are lying to me that they sent an email to my financial institution and are waiting confirmation for one month now. Isn't this suspecious ???
Deal this company at your risk. Am getting them sorted soon. Legal action imminent

Will be updating how it goes, hoping they pay for damages caused too

Thanks

February 27, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,
We apologize for the experience.
We would like to inform you that, as a regulated financial institution, we are obligated to verify all payments made through our platform.
Do share your Raenest tag and our team will reach out to you for further assistance.
We are here to help.

Rated 1 out of 5 stars

#GeegPay #ScamAlert #FraudWarning…

#GeegPay #ScamAlert #FraudWarning #OnlineTransactions #number1 scamming app

March 11, 2025
Unprompted review
Raenest logo

Reply from Raenest

Hi There,
We are highly regulated and would never scam anyone.
Any decision made on anyone's account has a great deal of analysis done.
Do share your Raenest tag and our team will reach out to you for further assistance.
We are here to help.

Rated 1 out of 5 stars

I had a highly disappointing experience…

I had a highly disappointing experience with Raenest. After spending valuable time and effort completing their sign-up process, they rejected my business application without providing any specific reason. Their response was vague, citing an "internal assessment" with no transparency or opportunity for reconsideration.

If you’re an entrepreneur looking for a reliable banking partner, don’t waste your time with Raenest—their process is unclear, and they might reject your application after making you go through unnecessary steps. Very frustrating and unprofessional!

March 3, 2025
Unprompted review

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