Raenest Reviews 890

Hi Geegpay, i am writing this with so much pain in my heart and it’s so sad that your customer care support is really slow. My money has been under review since on Tuesday. You asked for payment receipt and ID which I have sent and yet no response from you guys its really sad! I sent my money to my friends wise account which he sent to another friends geegpay since you guys have been unable to resolve my pounds account issue. And since Tuesday he sent it to my gf’s geegpay the money has been under review please I need my money before the end of today. Thanks

I have been reading of Geegpay happening to people but i never really gave that a thought until yesterday when Groover sent me money on GeegPay Africa, omo na so them hold my money till today o. Say e don under review, which review kuma? i don shoow you receipt as proof of payment, biko release my money una no wan gree release - make una no vex, na me look for trouble go use una platform.

What are the things that normally lead to account suspension on your platform, cos my account was suspended for a reason I don't understand.

Geegpay is very unserious and cannot be relied upon sincerely, Thank God they are not the only merchant providing such services, I feel so sorry for whoever trust them really.

I can't believe that after sending them a mail, they said the matter has been escalated and there email is as follows.
"As part of our commitment to ensuring that our customers' information is up to date and that they use our platform in compliance with our terms and conditions, we regularly conduct reviews of our customer accounts.

Unfortunately, we have recently completed a review of your account, and we regret to inform you that we can no longer provide our services to you. Kindly note that in accordance with our terms and conditions, we reserve the right to discontinue our services to any user at our discretion. Do well to let us know if there's anything more we can do for you 🙂.

Meanwhile this is for a newly created account that has never been used, no reason given whatsoever than the fact that they can discontinue their service which makes me question their authenticity, I am just glad I did not put send any money to their account because that's how they will run away with the money based on discretion, so funny.
I even wrote them to help delete my information but up until now, no reply and they did not delete my information and it is really infuriating since last year.
Please beware!

Am new to Amazon kdp and trying to set up geegpay as my payment platform and you guys are asking me to provide proof of payment on Amazon,where do you expect me to get that since am yet to publish an content and get paid?

This is my second time experienced, as freelancer it's better to look for other online bank to use instead of geegpay, Thought I've been using geegpay for a while suddenly they just changed to bad team ever, recently withdraw 500 Usd from PayPal to my geegpay Bank it normally take 10 to 24 hours working days to receive the fund on geegpay, exactly the Time I suppose to receive the money on geegpay they just say my account suspended, it's fine may be they observed anything wrong I just try to reach support on live chat imagine they keep reading my message without any reply, I mail them on Gmail no any response as well, more than 50 message on live chart they read it and they decided not reply while my money have left PayPal and was supposed to deposit on geegpay, all my balance is showing zero even including some Naira I left there evertyting is showing zero and support decided not reply and they keep reading my message without single response, my 500 Usd not move back to PayPal at same time I don't see it on geegpay including some cash I left on geegpay
Guys run for your live don't trust those Africa company, I don't think Africa can change for better.

This is my first experience with Geegpay. I expected a fast Verification/KYC process especially as they have Veriff integrated. It’s been 48 hours now and my verification is still pending and customer support does not respond. For a first time user, it’s not a nice experience.

I do not have a Ranest ID as of now. I just have my email.

Geegpay said they will refund the money that's sent to my account on the 6th of December. I said no problem.

Since then, I haven't heard anything from Geegpay. I have been kept in the dark.

I expect you guys to give me an update. That's how customer service works. But it is quite unfortunate that I don't even have an idea of what's going on. Since the 6th of December till now. There's no longer a trace of the money in my account. Nothing to show that the refund has been processed. Absolutely nothing.

Please I beg you guys in the name of God, process my refund. Please.

My tag ID: jomoow3303

It's been over 15 days already. What's going on?

I was finally able to withdraw after days of stress. I would use Geegpay with caution going forward as I'm not comfortable with downtimes that will take days to fix. They have been good until things went crazy recently.

Very unreliable.
Haven't been able to make withdrawals since yesterday.
Shoulda seen this coming when their prepaid cards suddenly stopped working.
I also can't log in on desktop because I'm unable to reset my password. Password reset email just doesn't come through.

Intending-user beware!!!
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And no, your technical team has NOT resolved the issue. That is totally false assertion on your part. My Raenest ID is abinag3760 ; you can check that for yourself. I used Payoneer for years and there was not one glitch. Not one. Of course I regret using such a terrible service as yours. Never again and everyone reading this should BEWARE!!!

They have lost standard!!! For 15hrs I’ve been waiting for the money I sent from my geegpay naira wallet to my Nigerian bank account to be credited to my bank account. Lo and behold it’s still processing on the geegpay dashboard. It’s criminal. For 15hrs a naira transaction has been processing. On a week day for that matter.

Please stay away from Geegpay, they’re now frauds and thieves. They will never respond to your messages. In fact they’ve blocked all avenue of complaints on social media so that new customers won’t see how old customers are dragging them on social media. They’ve turned off all their comments. If you’re a new customer considering geegpay, run for your life! Don’t waste your money. I sent a payment to my Nigerian bank account from geegpay 10hours ago. It’s been processing since, money didn’t ever get to me. It has never happened like that before. It’s just fishy the way they’ve turned off all comments on twitter and IG and they are not responding on FB either. Stay away before they steal your money.

Hi gpay I can't login into my account since yesterday , before then I couldn't make transfer,I sent an email on that still waiting to get your resolution response.As of now I can't access my account keep saying unable to process this request, please treat with urgency.

Good company. Swift in handling transfers and resolving issues.

What is wrong
I did a transfer to my Nigerian bank account it's still showing submitted haven't received the money
First one 24 of August the second one two days. Ago 😔😔🥶🥶

Hello, I believe Geegpay is doing a great job. The only issue for me is that their virtual card option no longer works. Is there a reason for this?

Hello Geegpay users, I’m so glad when I found that I can use Geegpay to receive money from another country and I was introduced by a friend so I create USD accounts but I’m so worried that $1200 that was paid on 21 November by a business partner in USA with a proof of payment that the money is confirmed successfully debit from her account but up to 8 days now I haven’t be fund yet. I don’t know if I make a mistake using the Geegpay account to receive money because I contacted the support, I was told that the deposit will take up to two days. Today is the second day no money in my account…Is Geegpay a scam app

My friend pay me 300£ and it's now 4th day I not get i provided all proofs of payments and money left from my client account and not deposited to my gbp account of geegpay they scam me they eaten my client payment.i have all proofs the client paid 300 but they are scammers not deposit I contact support they are not replying when I give then all proofs don't use that please

why Geegpay withhold funds meant for virtual card topp for over48hours now without a valid reason? not even replying to my numerous mails.
i made topup of naira equivalent N70,000 regarldless of the high charges, naira value moved but topup not showing up on my card.
after several emails support hasnt responded even for once, is this not enough to tag scam?

I withdrew money from my geegpay wallet to my mobile money account ut it’s been 2 days since but i have not received any money on my wallet and the transaction is been processed for about 2 days now why haven’t i received my money yet this was the number i withdrew to +233535732194 Mtn and +233500983628 Vodafone but i haven’t received any money in both of them. I had an issue with phone number verification and it took me about 3 to 4 weeks for that issue to be resolved please i need immediate response this time round thank you.