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Company details

  1. Computer Repair Service
  2. Computer Consultant
  3. Computer Service
  4. Computer Support and Service Company

Written by the company

Geek Helpline is a small, locally-owned and female-operated computer repair business nestled in the heart of Buderim. Our friendly technicians have over 25 years of experience in the field and have refined their skills and techniques to deliver swift and high-quality services. Rest assured, you can trust that we're equipped and know how to handle every computer problem you have! Our mission is straightforward: to HELP & SUPPORT you when you need IT. We understand our clients and recognize that sometimes it's impossible to physically bring your computer into a repair store. Therefore, we offer onsite repairs and remote login support for instant repairs without the client having to leave the comfort of their own home. We also provide managed services for home and business devices to keep our customers up and running with minimal downtime. Got a question for us? Pick up the phone and give us a call, send an email, or make a booking now to organize your repair! - Same Day Service & Quick Turn Around - Friendly service with a smile - 5/5 Google Star Rating - Remote support - Onsite Repairs - 24/7 Support - Easy Online Booking - Over 25 Years Experience - 450+ Positive Google Reviews - Locally Owned & Operated - 100% Satisfaction Guarantee


Contact info

4.2

Great

TrustScore 4 out of 5

17 reviews

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Rated 1 out of 5 stars

Beware

Beware - Overpriced. Our computer went back 4 times - Original fault remained $$$$$$ down the drain. Took to another provider, fixed it in 1 hour $50.00

September 1, 2024
Unprompted review
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Rated 5 out of 5 stars

I had a very postive experience with…

I had a very postive experience with Sophie and Vaughn from Geek Helpline. They were both very helpful and friendly and helped me on th spot for such an affordable price .

December 4, 2024
Unprompted review
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Reply from Geek Helpline

Thank you Jolanta for your kind words and feedback - we are glad to hear your happy with the service Sophie & Vaughn provided and hope to see you again.

Rated 5 out of 5 stars

Great business, polite, friendly, efficient staff.

Amy was so pleasant and helpful when I rang for an appointment. Murray was very friendly and did not mind me asking questions or giving advice. He fixed our problems quickly and everything is now running smoothly.

June 3, 2024
Unprompted review
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Reply from Geek Helpline

Thanks so much, Sandra for your leaving us your feedback! It's always a pleasure to hear that our services make a positive impact. We are always here to help!

Rated 5 out of 5 stars

Thank you Geek Team

Hello Team ..
I’ve always relied on family members with my computer issues .. and we all know that family always tries to be helpful.. but after having time under Amy’s direction.. it’s obvious… this is the best way to get back on track faster .. Amy was focussed on listening to my needs and worked towards a positive outcome .. I’m over the moon with your service.. having a 99 in life makes business life much much simpler.. thank you.. Michael

May 14, 2024
Unprompted review
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Reply from Geek Helpline

Thanks so much, Michael for your awesome review and feedback! We are always here to help with all your IT needs.

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Rated 5 out of 5 stars

No Fuss, Problem solved.

The response was prompt and the problem resolved quickly at minimal cost. The problem was explained in detail and I was confident that I was getting good advice.

May 9, 2024
Unprompted review
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Reply from Geek Helpline

Thank you so much David for your positive feedback! Providing clear explanations and trustworthy advice is always our priority.

Rated 5 out of 5 stars

Once again wonderful service fromRob Anderson

Once again wonderful service from, this time Sophie, at Geek Helpline.
We totally trust Amy and the team with our computer and security requirements and would recommend their excellent service to prospective clients.

Thanks again.

April 12, 2024
Unprompted review
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Reply from Geek Helpline

Thank you Rob for your continued trust in our team! We appreciate your recommendation and always look forward to assisting you with your computer.

Rated 5 out of 5 stars

We would like to thank Amy Morris from…

We would like to thank Amy Morris from GEEK HELPLINE for her professional, courteous and very helpful job she did for us. Amy is extremely efficient and knowledgeable about her work. We would recommend Amy and her team (Sophie) to anyone.
Ulrich & Jenny Marfurt, Sunrise Beach QLD

February 21, 2024
Unprompted review
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Reply from Geek Helpline

Thank you Ulrich & Jenny for your awesome reviews and feedback! - your business is much appreciated.

Rated 5 out of 5 stars

Wonderful service

Amy has been fixing our computer issues for the last 20 years. She is just so willing and able to help in any way possible and always with a friendly smile. Geek Helpline are so reliable and prompt with their service that I’d recommend them to anyone.

January 11, 2024
Unprompted review
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Reply from Geek Helpline

Thank you Jenny for taking the time to leave us a positive review. Your feedback means a lot to us, It's always a pleasure to hear that our services make a positive impact. We appreciate your support over the years. Thanks for choosing us!

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Rated 5 out of 5 stars

Excellent customer service

I have used other computer services but found they never got to solving all the problems.
I was recommonded Geek Helpline and found them excellent, no matter what the problem Amy will investigate until she solves it. Its a nice feeling to have a person you trust that will help.

January 22, 2024
Unprompted review
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Reply from Geek Helpline

Thanks, Janelle for your awesome feedback and review - your continued support over the years is greatly appreciated!

Rated 5 out of 5 stars

Good vibes

Professional and easy to work with

January 22, 2024
Unprompted review
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Reply from Geek Helpline

Thank you so much Janelle for taking the time to leave us a review and help us grow!

Rated 5 out of 5 stars

Fast friendly service every time!

Fast friendly service every time with the wonderful Amy who gets to the bottom of your tech issues in record time. Could not recommend this business highly enough!

January 22, 2024
Unprompted review
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Reply from Geek Helpline

Thank you Rachel for leaving us your valued feedback and review - your business is always greatly appreciated!

Rated 5 out of 5 stars

Excellence from start to finish

I took my daughter’s computer to Amy when she was mid way through assessments. Amy was incredibly knowledgeable and went above and beyond my expectations and had our computer fixed in no time. I highly recommend Amy and her team.

November 8, 2023
Unprompted review
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Reply from Geek Helpline

Thanks, Nicole for your awesome feedback and recommendation!

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Rated 5 out of 5 stars

The best computer business in town

The best computer business in town. Amy is always available to answer any questions I have. Their prices are very reasonable and Amy and Sophie gave me an excellent price for a new computer that not only matched the "big" store prices, but was actually much cheaper with better specs. I highly recommend if you want personal service and after sales support.

October 30, 2023
Unprompted review
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Reply from Geek Helpline

Thanks, Zoe for your awesome feedback - we are happy you love your new computer!

Rated 5 out of 5 stars

I highly recommend geek helpline for…

I highly recommend geek helpline for any computer issues you may have! I received amazing honest support & customer service at such an affordable price.

Isla Rose

November 24, 2023
Unprompted review
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Reply from Geek Helpline

Thank you Isla for your feedback and support!

Rated 5 out of 5 stars

Best service I’ve received from a computer tech business

Had a software issue with the laptop I use for uni and the staff at geek helpline were able to fix it for me the same day I gave them a call. Fantastic service and also explained the issue to me and how to fix it to save myself the trouble if it happens again. Definitely would recommend amy and her team to anyone that has computer issues on the Sunshine Coast

November 16, 2023
Unprompted review
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Reply from Geek Helpline

Thanks, Aiden for your valuable feedback & recommendation - we are glad to hear you were happy with our service!

Rated 5 out of 5 stars

Amy was able to remotely log into my…

Amy was able to remotely log into my computer, fixing my problem in minutes, and saving me hours of frustration. Not to mention transportation of a PC. Recommend.

November 1, 2023
Unprompted review
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Reply from Geek Helpline

Thank you so much Carli for your valued feedback & recommendation!

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