While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Finger weg!!!

Habe am 25.09.24 ein Shirt als Geschenk bestellt, dieses sollte voraussichtlich am 4.10.24 ankommen. Gut das ist es nicht, nicht schlimm, wir hatten einen Feiertag und da kann sich die Lieferung schon gern einmal verzögern. Was mich dann irritiert hat, war das ich nicht mal eine Bestellbestätigung bekommen habe, aber direkt die Zahlungsaufforderung von Klarna.
Habe mich an den Support gewandt, in der ersten Mail hieß es ich solle den Verfolgungslink in der Bestellbestätigungsmail verwenden.Beim zweiten mal an den Support gewendet, hieß es ich solle bitte bis zum 13.10.24 warten und mich dann noch mal melden inkl. Verfolgungslink. Dieser wies auf das die Bestellung am 4.10.24 in Deutschland ankam seit dem ruht die Bestellung.
Heut wieder an den Support gewendet, Standard Mail, ich solle den Versandstatus in der Bestätigungsmail nutzen. Finger weg!!!

October 7, 2024
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look