Think twice
I'd like to add an Update to my review below.
"Update" Although the company did complete their job and finished my LinkedIn profile today, I'm still not satisfied with the overall service provided.
The communication throughout the process was poor, with slow response times and a lack of transparency regarding the differences between the Classic and Premium packages.
While I appreciate the completion of my LinkedIn profile, I cannot recommend this company based on my overall experience. I'd advise potential customers to carefully consider the level of communication and service they expect before working with this company. "/Update"
I'm disappointed with the service I received from this company, and if possible, I'd give them zero stars. Unfortunately, that's not an option, so I'm forced to give them one star.
I purchased the Classic package, which included a cover letter, CV, and LinkedIn profile in both English and German. However, just two days later, I received an email stating that I needed to upgrade to the Premium package (+€70) 'cos I have a degree. I'm still unclear about the differences between the two packages, as the descriptions seem identical.
After three days, I received my cover letter and CV in PDF and DOCX formats. Unfortunately, the layout and design looked outdated, remindful of something from 20 years ago. The quality was far inferior to the examples showcased on their website. When I asked them to change the design, they replied that it was possible but required my input on what I wanted to see. In the end, I decided to take matters into my own hands, as I doubted their ability to produce a high-quality design (Admittedly, they offered me to change the design and it is my personal decision not to take it. No complaint!)
The worst part of the experience was yet to come. They requested access to my LinkedIn profile, which I granted. However, nothing happened for several days. I sent them multiple emails asking about the status of their work, but received no response. It wasn't until my third email that I got a reply stating they were still experiencing issues with accessing my profile. I asked what I could do to resolve the issue and why they hadn't responded to my previous emails. Unfortunately, I haven't received a response since then.
In conclusion, I find this company to be completely unprofessional. I wish I had known about their subpar service before wasting my time and money.
April 29, 2024
Unprompted review