GelWeapons.com Reviews 

4,134
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is extremely well-designed and easy to navigate, making the online ordering process very swift, smooth, and straightforward. Consumers also appreciate the remarkably fast delivery times and the solid build quality of the various gel blasters available. Some reviewers were not happy with product defects, noting that items quickly broke, leaked, or completely failed to function properly after a very short time of use. A few people also experienced unexpected international shipping delays, persistent tracking issues, or missing items from their packages upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great build quality and how fast and... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the sturdy build and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and... See more

Order

Consumers find order to be positive, highlighting that placing an order is very easy and fast with a smooth... See more

Website

Clients share positive opinions on website, highlighting that the platform is intuitive, features a huge... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is well done and gives the information you need. The delivery is great for an international expedition: Monday morning I placed the order and it arrived in front of my door on Thursda... See more

Rated 5 out of 5 stars

Easy to navigate the web pages. Well laid out and informative, with nice pictures, also brings up suggestions when you have made your selection of accessories that compliment your new toy. Easy to u... See more

Rated 5 out of 5 stars

My experience is about cancelling the order. I ordered this for my son but soon after, he realised it wasn’t what he wanted so I had to cancel the order. It was very straightforward using the chat box... See more

Rated 5 out of 5 stars

I was looking for a fast and powerful gel blaster and I found this website that sell premium quality gel blasters for a affordable price and placing my order was very easy and fast and not like other... See more


Company details

  1. Toy Store
  2. also in
  3. Adventure Sports
  4. Children's Toys Store
  5. Hobby Store
  6. Outdoor Sports Store

About GelWeapons.com

Written by the company

GelWeapons.com is a leading online store for Gel Blasters, gel balls and accessories, serving both beginner and experienced players. Whether you are looking for an affordable starter model, a budget-friendly blaster for younger players, or a more advanced setup for competitive gameplay, we offer options for every skill level and playstyle.

Gel Blasters are a safe and environmentally friendly alternative to airsoft and paintball. The water-based gel balls burst on impact and naturally dissolve over time, making them cleaner, softer and easier to use for outdoor games, backyard battles and team events.

Our range includes Gel Blasters, refill gel balls, protective gear, spare parts, tactical accessories, lasers, flashlights, batteries, magazines and upgrades for many different models. We also stock a wide variety of replacement parts and add-ons, making it easy for customers to customise, maintain and upgrade their blasters over time.

All products are available directly from our own stock, allowing us to provide consistently fast shipping and reliable availability. Orders placed on working days before 14:00 are shipped the same day. We offer multiple secure payment methods, including Klarna for pay-later flexibility, as well as free shipping above selected order thresholds.

With over 50,000 customers served, we have built a trusted destination for Gel Blaster enthusiasts. Our customer support team is available 24/7 to help with product questions, compatibility, setup advice and after-sales support, ensuring every customer finds exactly what they need.

Contact info

5% discount

Get 5% off your first order with the code “BLASTER5"

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(4,134)

1,277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SlR gel blaster

The slr gel blaster turned up quickly and was good quality. It does look the part and fires well . Just ordered myself a Apr9 . Good service would recommend

August 9, 2026
Rated 1 out of 5 stars

Order delayed 3+ weeks due to their own address system error

Ordered on 18th July; by 5th August I still had no delivery. I use Apple Pay Express Checkout, which has never caused address issues on any other site. Their system, however, mismapped the address fields on their end, which GLS then couldn’t deliver to. I flagged this with screenshots proving the checkout data was correct.

They said the depot had been informed and it would be “processed within a few working days.” A week later, they told me there was still an address error — nothing had actually been fixed. After weeks of no resolution for a single item, I requested a refund.

Slow communication, no proactive updates, and a checkout system that clearly has issues handling Apple Pay addresses. Would not order again.

August 5, 2026
Unprompted review
GelWeapons.com logo

Reply from GelWeapons.com

Dear Joel,

Thank you for taking the time to share your experience. We are genuinely sorry that your order did not go as expected.

We would like to clarify that when using third-party checkout providers such as Apple Pay Express Checkout, we are unfortunately unable to view or manually edit the address entered during checkout. The address is automatically transmitted to us by the checkout provider and then forwarded directly to GLS without any manual verification or intervention on our side. We only receive a notification if an address is clearly incomplete, for example if a street name or postal code is missing. In this case, we were therefore unable to determine where the address discrepancy originated.

Although the root cause of this issue appears to be outside of our control, we nevertheless took full responsibility for assisting you. As soon as we became aware of the issue, we contacted GLS and attempted to process an address correction. Unfortunately, once a parcel has entered GLS's sorting process, address changes are often no longer possible.

We are also sorry to read that you experienced our communication as slow. We responded to virtually every one of your messages within four hours. The delays you experienced were primarily due to the time it took for the GLS depot to provide us with updates. As we were dependent on their responses, we were unfortunately unable to provide you with new information until they responded. We always shared any updates with you as soon as they became available.

I can see that my colleague has already started processing your refund request. As the parcel is still showing as "In Transit," we are currently waiting for confirmation from GLS that the shipment has been officially cancelled. This ensures that the parcel will not still be delivered after a refund has been issued. As soon as we receive this confirmation, we will process your refund immediately.

Once again, we sincerely apologize for the inconvenience this situation has caused. We understand how frustrating this has been and hope the above explanation provides more clarity about what happened. Thank you for your patience and understanding.

Kind regards,
GelWeapons

Rated 5 out of 5 stars

What a treat

I bought the SLR Gel Blaster from GelWeapons, and I honestly couldn’t be happier! The blaster feels great, shoots accurately, and is an absolute blast to use (pun intended).

The funniest part? I bought it for my kid… but somehow me and my wife keep “borrowing” it. Every time we go outside, it turns into, “Just one more round!”—except it’s usually the adults saying that. 😂

The gel balls are easy to use, the blaster works flawlessly, and we’ve already had countless family battles. If you’re thinking about buying one, be warned: you may need to order a second blaster, because sharing with your kids (or your spouse) is much harder than expected!

Highly recommended. Great product, fast delivery, and endless fun for the whole family!

Warning: This is not just a toy for kids—it may cause adults to act like they’re 10 years old again! 😄

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

quick and easy

quick and easy

easy ordering process and great quality of the guns

have used it before and now im just waiting for more

August 4, 2026
Rated 5 out of 5 stars

I was looking for a fast and powerful…

I was looking for a fast and powerful gel blaster and I found this website that sell premium quality gel blasters for a affordable price and placing my order was very easy and fast and not like other websites that make you do a lot just to order. And I want to thank you guys for making this website easy to maneuver through and once again thank you.

August 3, 2026
Rated 5 out of 5 stars

Great fun gun

It’s been great so far we have only used it once but my son loves it it’s got great power and pop super fun even my husband loves it!
Seems to be of all good quality so far.
Thanks for making a great product!!

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Surprisingly high quality

I’m honestly so supprised by the quality! The At-15 blaster was quite heavy and had a really sturdy build. And the shipping was well tracked and passed uk customs no problem. I’ve already got an order for a x95 on the way!

July 31, 2026
Rated 5 out of 5 stars

Wrong company.

Im sorry guys its a complaint to another company thanks for your
Patience

July 28, 2026
Unprompted review
GelWeapons.com logo

Reply from GelWeapons.com

Dear Reviewer,

Thank you for your review.

We take feedback like this seriously, but unfortunately we cannot verify your claim because no order details or other identifying information are linked to your review. We have also been unable to find any recent support cases that match the situation you describe. Based on the information available, it does not appear that this concerns an order placed with us. It is therefore possible that this review was intended for another company.

If an order is delivered with a missing item, we always send the missing product as soon as possible. We would never refuse to resolve a genuine case like this.

If your review is about an order with us, please contact us with your order number or the name and email address used to place the order. We will be happy to look into it and resolve the issue if necessary.

Kind regards,
GelWeapons

EDIT: Thank you for providing the additional tracking information.

Together with the fact that we have been unable to match the order number or your personal details to any order in our system, it strongly suggests that this purchase was made with a different retailer.

We therefore recommend contacting the store from which you placed your order, as they will be able to assist you with your missing item. We also kindly ask that you remove this review from our Trustpilot profile, as it does not appear to relate to GelWeapons.

If you believe there has been a misunderstanding and you have evidence that your order was placed directly with GelWeapons, please contact us at support@gelweapons.com with your order confirmation or invoice. We will gladly investigate the matter further.

Kind regards,
GelWeapons

Rated 4 out of 5 stars

The website is clear and easy to use

The website is clear and easy to use, picking a gel gun is parity easy and i enjoined the experience. The only thing is I would like something like a delivery tracking feature where u can see the status of your delivery eg it’s in the wheelhouse, now it’s with on the road And just little things like that.

July 27, 2026

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