Gemini Woman Reviews 

25
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I trust this company, Fastest delivery ever. Both dresses were too big and i have ordered a size down so that is something one needs to check before placing order. Beautiful , light. good quality fabr... See more

Rated 4 out of 5 stars

Lovely shop, friendly and helpful team. Claire is very knowledgable and looks after both her staff and customers with real care and friendliness. Unfortunately, being a small size means that a lot of... See more

Company replied

Rated 3 out of 5 stars

I order on line I like a lot of the brands sold by Gemini. I would buy a lot more if there was a more cost effective way to return items. I am between sizes and find the cost of returning items by Roy... See more

Company replied

Rated 5 out of 5 stars

Love this shop! They stock good quality interesting clothes which they love to share. Have shopped here intermittently for a long time.. the lovely ladies are really helpful. As a lady “over 60” a... See more

Company replied

Company details

  1. Women's Clothing Store

Written by the company

As an award winning independent boutique based in Stratford Upon Avon. Gemini Woman, was established in June 1985 was founded by Claire Wright. For many years, leading UK stockist for Masai Clothing and Robell Trousers. In recent years, other popular brands have emerged such as Mama B, Foil Clothing, Orientique and Amazing Woman. Claire works closely with the team at Amazing Woman, and has played a key role in developing new products with the company, we are also the largest UK online stockist for Amazing Woman.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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No recent history of asking for reviews

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4.4

All reviews

(25)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I trust this company

I trust this company, Fastest delivery ever. Both dresses were too big and i have ordered a size down so that is something one needs to check before placing order. Beautiful , light. good quality fabric in both dresses

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Love this shop!

Love this shop!
They stock good quality interesting clothes which they love to share.
Have shopped here intermittently for a long time.. the lovely ladies are really helpful.
As a lady “over 60” and not the neatest figure, they are never judgemental, one clothes shop I feel welcomed into.
Can’t find something your size …. they will hunt it down (if it is available) ….. Something for a special occasion they will make suggestions and help you chose … Just browsing they are happy to let you …. but beware they just might suggest you try something on that they pick out for you ….. and you may just fall in love!

April 29, 2026
Unprompted review
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Reply from Gemini Woman

Thank you so much for your lovely review. It means so much to hear that you've enjoyed shopping with us over the years. We always want everyone who visits Gemini Woman to feel welcome, comfortable and confident, so your kind words really mean a lot to the whole team. We look forward to seeing you again soon!

Rated 4 out of 5 stars

Lovely shop

Lovely shop, friendly and helpful team. Claire is very knowledgable and looks after both her staff and customers with real care and friendliness. Unfortunately, being a small size means that a lot of the ranges are too big for me. However, when Robell choose to manufacture Rose 09s in size 6, I will buy when available. I have also discovered the XS Inwear T-shirt which is oversized but such lovely fabric and so comfortable to wear.

May 23, 2026
Unprompted review
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Reply from Gemini Woman

Thank you Betsy for your lovely review and kind words about Claire and the team. We're so pleased to hear you've found us friendly, helpful, and welcoming.

We appreciate your feedback on sizing and understand that finding the right fit can be more challenging when you're a smaller size. We'll certainly pass your comments about the Robell Rose 09 size 6 on to the brand.

We're delighted you've discovered the InWear XS T-shirt and are enjoying the quality, comfort, and fit.

Thank you for your support, and we look forward to seeing you again soon.

Rated 3 out of 5 stars

I order on line cost of returning puts me off ordering more

I order on line I like a lot of the brands sold by Gemini. I would buy a lot more if there was a more cost effective way to return items. I am between sizes and find the cost of returning items by Royal Mail expensive so I am more selective about what I order other companies seem to use more cost effective carriers.

June 18, 2026
Unprompted review
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Reply from Gemini Woman

Thank you for taking the time to share your feedback. We're delighted to hear that you enjoy the brands we stock and that you choose to shop with Gemini Woman online.

We completely understand your concerns about return costs, particularly when you're between sizes and may need to try more than one option to find the perfect fit. As a small independent business, we're unfortunately unable to absorb the cost of returns in the same way that some larger retailers can. However, we are always reviewing our services and appreciate your comments regarding alternative return options.

To help reduce the need for returns, our team is always happy to assist with sizing, measurements, and fit advice before you place an order. You can contact us by phone or email, and we'll do our very best to help you choose the right size and style for you.

Thank you again for your valuable feedback and continued support. We hope to welcome you back again soon.

Rated 5 out of 5 stars

Always so helpful & freindly

June 4, 2026
Unprompted review
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Reply from Gemini Woman

Thank you for your lovely review and for your support. We're delighted to hear you had a positive experience and look forward to welcoming you back soon.

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Rated 5 out of 5 stars

Superb variety and quality clothing

Superb variety and quality clothing
Everything I buy from Gemini results in compliments from friends, family and even strangers resulting in me recommending Gemini
Claire SueLizJulie and Maggie are simply amazing

June 3, 2026
Unprompted review
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Reply from Gemini Woman

Thank you, Gwendoline, for your lovely review. We're so pleased to hear that you enjoyed your experience with us.

We truly appreciate your support and feedback, and we're delighted that you found something you love. We look forward to welcoming you back to Gemini Woman again soon.

Rated 5 out of 5 stars

Gemini are one of my trusted sites for…

Gemini are one of my trusted sites for finding clothes now that I can no longer drive. The service is very prompt and I love the selection on offer. I have always received my orders and been very pleased with them. My Yauvan blouse is very pretty and summery

May 21, 2026
Unprompted review
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Reply from Gemini Woman

Thank you for your lovely review. We're delighted to hear that Gemini Woman has become one of your trusted places to shop and that you're pleased with both our service and selection. It's wonderful to know you're enjoying your Yauvan blouse – such a beautiful choice for summer! We appreciate your support and look forward to helping you again soon.

Rated 5 out of 5 stars

Fast prompt delivery and goods exactly…

Fast prompt delivery and goods exactly as described on web page.
highly recommend

June 10, 2026
Unprompted review
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Reply from Gemini Woman

Thank you for your lovely review. We're delighted to hear your order arrived promptly and that everything was exactly as described. Thank you for your recommendation – it means a great deal to us!

Rated 5 out of 5 stars

Gemini Woman…

Staff are always helpful and try their best to find clothing they think will suit you also look good

Not cheap not overly expensive Good quality clothing

June 11, 2026
Unprompted review
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Reply from Gemini Woman

Thank you for your lovely review. We're delighted to hear that our team has been helpful in finding styles that suit you and make you feel your best. It's also wonderful to know that you appreciate the quality and value of our clothing. We look forward to welcoming you back soon.

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Rated 5 out of 5 stars

Beautiful clothes

Beautiful clothes, well made. They fitted well & looked great. Have already had compliments when I wore the dress

January 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Awful experience

Awful experience, parcel delivered but to wrong place , and as they are a small company they are refusing to refund or replace! But it's OK for me to be out of pocket..also took 5 days to reply to my emails and calls...
Best avoid

July 16, 2025
Unprompted review
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Reply from Gemini Woman

Thanks for your review, we always appreciate any feedback. As a small business we always aim to respond to any communications within 24 hours, but on the weekend this maybe slightly longer. Our delivery rates are usually 99%, delivered on first attempt with no issues, so this is an extremely unusual situation which we have fully investigated with our courier. On completion of this a full refund has been issued. We appreciate your understanding.

Rated 1 out of 5 stars

Item not as described. Delivery not reimbursed

I ordered an item described as a Jacket and which looked like a jacket on the website. What arrived was simply a shirt so I returned it. I had to pay the cost of the return delivery and I was not reimbursed for the delivery cost to me either. In total £12.95 out of pocket plus the time wasted on an item that was not as described. This is not how online retailing is supposed to be conducted.

February 5, 2024
Unprompted review
Rated 3 out of 5 stars

Disappointed with quality

I recently purchased a button up linen jacket from the company. I had to return the jacket as the fabric was very flimsy and poor quality for the price. The company have refunded me quickly however.

May 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company to deal with: staff friendly and responsive, prompt with deliveries, refunds and exchanges. Been a customer for several years and there’s never been any wavering from high standard of service. Would highly recommend.

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great helpful company

I have purchased online from Gemini for a number of years, it is completely unstuffy and I have always found the online service excellent and the staff most helpful.

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent online customer service

This website offers a quick delivery and amazingly quick refunds. As a customer, the latter is really important so, even thought I have had to return several items because the style did not suit, I know I will receive my refund very promptly.
There is a wide range of clothing and I would prefer more/better photos; however, this no-quibble refund process and speedy, efficient delivery means that I will use them regularly. I have not had to contact the company, as all of my transactions have been smooth and trouble free, so I cannot comment on that aspect of customer service.
I have visited the shop in Stratford Upon Avon (and plan to do so again on my next visit to S.U.P.) and find it rather crowded, with staff who seem to have “friends” in the shop, hence as an irregular face to face customer, this could be a little daunting - but I am too old and wily a shopper to be put off by staff exclusivity! I will browse at my own convenience. Despite this, one o f the best online clothing sites, well done, Gemini.

August 9, 2019
Unprompted review

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