I purchased 2 blue topaz rings this morning and to my surprise I found the exact trillion cut ring on ebay, brand new for $110 cheaper.. I should of done my research first!
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Have purchased things through Gem Shopping for several years. Have generally been pleased. Recently had to return something and instead of contacting customer service, my call first went to a sales... See more
I have been enjoying collecting many special pieces for about 3 years now. I’ll be honest, I am also a customer of ShopLC regularly & JTV too! I stumbled upon Gem Shopping one day after purchasin... See more
Customer Service Personnel very courteous knowledgeable and helpful. Love watching Chomia and Dan. One thing though, last weekend phones jammed, I wanted to purchase online while Chomia and Dan were... See more
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Company details
Written by the company
You are invited to the most exquisite jewelry experience on TV - Colored Gemstones, Diamonds and so much more. 24 hours a day we bring you live TV with a combination of entertainment and education while presenting rare gemstones and fine jewelry.
Contact info
Duluth Highway 3259, 30096, Duluth, United States
- 888) 791-7787
- gemshopping.com
3.9
Great
261 reviews
Hasn’t replied to negative reviews
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Online ordering process was very user…
Online ordering process was very user friendly and order was processed very quickly.
December 19, 2022
Reply from Gem Shopping Network
Thanks for the feedback Arthur.
For 25 years, we’ve worked to create a unique luxury shopping experience that combines education and entertainment. We’re excited you enjoy it and are committed to making it even better in the future!
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The ring is beautiful
The ring is beautiful. I checked the size 8 for this purchase. I received a size 7. Craftsmanship well done. I don’t really want to take the ring to a jeweler to size up. More $$$ and time.
December 27, 2022
Reply from Gem Shopping Network
Hello Mary,
Thanks so much for your feedback! One of our expert customer service representatives will reach out to you regarding your order. We work hard to find you the pieces you adore and want to ensure that you are 100% satisfied! GSN.
Professional and personable staff
Professional and personable staff, great quality and excellent prices
December 26, 2022
Reply from Gem Shopping Network
Thank you for sharing!
We're so glad you enjoyed our shows and experienced exceptional service. For over 25 years, we've mixed education and entertainment to create one of a kind platform for collectors. We look forward to helping you discover even more of what you love.
Best jewelry ANYWHERE!!!
I always know I am going to get the best value for my money. The size of gemstones compared to what I get at any local retail store is embarrassing for them. Thank you for your excellent service and quality of product.
December 17, 2022
Reply from Gem Shopping Network
Thanks for reaching out with your feedback Mark, it’s much appreciated!
For 25 years, we’ve helped collectors celebrate the special moments in their lives by providing exceptional gemstones and stunning jewelry. We can’t wait to connect you with another great piece!
Purchased many pieces from GSN.
Purchasing many pieces from GSN, I have found that their quality of jewelry is amongst the best in the world. I was introduced to Kat Florence via GSN! Her D-Flawless jewelry is some of my top favorites among my collection. If you are searching for the rarest, and the top of the line jewelry/jewelers in the world, then look no further than GSN.
December 30, 2021
Unprompted review
Reply from Gem Shopping Network
Thank you for your feedback Kesha.
We’re happy that you had such a good experience shopping with us. It shows our efforts to make customers happy continue to be successful.
For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration.
We’re excited you agree and look forward to serving you again!
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Great Item in terms of value for money.
Easy to purchase, good shipping options via Fed Ex (can hold at office and not deliver to home so my wife did not see it.) Very please with the item I purchased, great quality and nice to get a designer piece at such a good price.
November 30, 2022
Reply from Gem Shopping Network
Hello Andrew,
Thank you for taking the time to post your review. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Your feedback lets us know we’re achieving our goals. Thanks for shopping with us!
I received the wrong item
I was disappointed when I opened the box. I received the wrong ring. The order number was correct, but the ring I received was not the one pictured, not the one I wanted. Tiffany with customer service was very helpful. I returned the ring.
December 5, 2022
Reply from Gem Shopping Network
Hello Kathy,
A customer service representative attempted to reach out to you. Please give us a call at your earliest connivence (888) 391-9048, so we may assist you in resolving the issue. GSN
Gem Shopping Network
Customer Service Personnel very courteous knowledgeable and helpful.
Love watching Chomia and Dan. One thing though, last weekend phones jammed, I wanted to purchase online while Chomia and Dan were on with FREE shipping....well couldn't. online wouldn't accept my purchase if I didn't indicate shipping charge. After 4 tries I desisted from trying or buying at all.
November 28, 2022
Reply from Gem Shopping Network
Thank you for the feedback Renee.
We take the opinions of our customers seriously because they help us grow and become a better business. Our goal has always been to make the customer our priority, and we’re sorry that’s not what you experienced.
Customer Service was polite and…
Customer Service was polite and thorough. Our shipment arrived quickly and packaging was intact and discreet.
The ring we purchased is absolutely beautiful.
November 26, 2022
Reply from Gem Shopping Network
Mindy, thanks so much for your feedback! Our expert customer service representatives work hard to find you the pieces you adore while making our returns process as seamless as possible. Call us for assistance any time!
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World-class…
I have been purchasing world-class jewelry from Gem Shopping Network for years. They have great customer service and a liberal return policy. Five stars all the way!
November 26, 2022
Reply from Gem Shopping Network
Thanks for reaching out with your feedback, it’s much appreciated!
For 25 years, we’ve helped collectors celebrate the special moments in their lives by providing exceptional gemstones and stunning jewelry. We can’t wait to connect you with another great piece!
I have spent many thousands to hundreds and it's always better than expected
I have spent many thousands per purchase to this one that was just $400 clearance item...and every single time it was MUCH BETTER in person. This was a gift for a friend who has lost most of her family, adopted daughter is in prison and she is raising her 5 yo son. She got her kidney transplant 6 years ago. The ruby was deep pigeon blood red, micro pave' diamond twinkle. She said this is gorgeous.
November 9, 2022
Reply from Gem Shopping Network
Thank you for your feedback Spencer.
We’re happy that you had such a good experience shopping with us. It shows our efforts to make customers happy continue to be successful.
For 25 years, our team of expert gemologists and partners have provided exquisite gemstones and stunning jewelry for collectors, ensuring every purchase on one of our platforms is cause for celebration.
We’re excited you agree and look forward to serving you again!
Outstanding Company
The jewelry I've purchased, recently & in the past, has always been beautiful and of great quality, and the GSN Team is courteous and helpful. Shipping is very fast and the 30-day money back guarantee is definitely a bonus. Gem Shopping Network is my only shopping channel, because of the immense number of pieces available and my continued happiness with my purchases!
November 9, 2022
Reply from Gem Shopping Network
Hello Janine,
Thank you for taking the time to post your review. For 25 years, Gem Shopping Network has worked to ensure that every purchase on our platforms is a cause for celebration. Your feedback lets us know we’re achieving our goals. Thanks for shopping with us!
Helpful sales associate don't remember her name but the order number is above. She was most helpful.
Helpful sales associate. Excellent shipping and handling. High quality with fair pricing. Order no. 1786537-1
September 28, 2022
Reply from Gem Shopping Network
It’s great to hear from you John. We believe we have some of the best sales associates, and we’re glad you agree. They help connect everyone with the perfect piece. Reach out any time you have a question or need some help!
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The merchandise is quality 100%
The merchandise is quality. They are very knowledgeable about the jewelry. Customer service is excellent
October 19, 2022
Reply from Gem Shopping Network
Thank you so much for your feedback!
Our expert sales team work hard to find you the pieces you adore while our customer service teams assist with making sure your pieces arrive as quickly as possible. Call us for assistance anytime. We look forward to helping you discover even more of what you love.
My ring arrived quickly and in perfect…
My ring arrived quickly and in perfect shape.
Thanks!
D high in the Colorado Rockies
November 1, 2022
Reply from Gem Shopping Network
Thank you for your feedback Deanna.
We're so glad you enjoy shopping with us. Integrity, transparency, and a seamless customer experience have been at the heart of what we do for the past 25 years. We hop you continue to discover pieces you love with us! Thanks for shopping with GSN.
I have been a long term Gem Shopping…
I have been a long term Gem Shopping Network customer. Used to love watching on TV, but since I moved, I no longer watch actively. The e-mails give me updates, esp. on rare items. The item I just purchased was special. I am looking forward to wearing them.
November 1, 2022
Reply from Gem Shopping Network
Thanks for sharing Robyn.
We're so glad that you enjoy our programming. For over 25 years, we've mixed education and entertainment to create a one-of-a-kind platform. We look forward to helping you discover even more of what you love.
Beautiful blue strand of pearls
Easy ordering, quick delivery packed well and a very beautiful blue strand of pearls. I’m very satisfied
October 16, 2022
Reply from Gem Shopping Network
Thank you for your feedback Ida.
We take pride in putting customers first. Our dedicated, expert gemologists and partners source the best in colored gemstones and jewelry for our customers, helping us deliver an unparalleled luxury shopping experience. We're glad you agree and look forward to you shopping with us again soon!
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I always have a good experience when…
I always have a good experience when dealing with this company. The staff is very polite and knowledgeable.
September 8, 2022
Reply from Gem Shopping Network
Thank you for your kind words, Rosanne. We're so glad you enjoy shopping with us. Integrity, transparency, and a seamless customer experience have been at the heart of what we do for the past 25 years. We hope you continue to discover pieces you love with us!
This company has amazing quality gems…
This company has amazing quality gems at prices that are really great.
September 6, 2022
Reply from Gem Shopping Network
Thank you for your feedback Misty.
We’re happy that you had such a good experience shopping with us. It shows our efforts to make customers happy continue to be successful.
We’re excited you agree and look forward to serving you again!
Again…..excellence and opportunity
Again, Gem Shopping has provided a rare gemstone, cut superbly by Ben, that I thought I would never find!
The piece is exquisite, and I can hardly wait to receive it.
The Labor Day weekend has slowed delivery….but GSN will make sure that I receive my treasure as soon as possible!
A wonderful and joyous resource of the very finest in gemstones!
Linda
September 6, 2022
Reply from Gem Shopping Network
Hello Linda,
First, we’d like to say thank you for posting your review. We are so happy to hear that you found what you were looking for with GSN. We take customer feedback seriously and look to it as a way to grow stronger and increase customer satisfaction.
We center everything we do around creating an amazing shopping experience for jewelry and gemstone collectors. We’re happy you recognized our hard work towards creating a great customer experience. Here’s to many happy returns to our platforms!
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