I was a little nervous ordering from Generous Ape, as the website uses an odd & inconsistent range of product images (mainly harvested from brands sold on the platform). I needn’t have worried; I rece... See more
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First order placed with this company - completely wrong item received - no e-mail reply as yet, but this may be due to Easter hols so will await response. Not a great first experience tbh. However Com... See more
I ordered the Christmas crackers because I wanted to buy crackers that weren’t full of bits of useless and polluting plastic. Obviously, we haven’t used them yet, but they arrived packed in just car... See more
Lauren and the Generous APE team were incredibly helpful with an order that was delayed due to an issue with the vendor’s supplier. Lauren was quick to contact the vendor and to coordinate a replace... See more
Company replied
Company details
Written by the company
Shop from over 200 independent, sustainable and ethical brands at Generous APE - The Sustainable Marketplace. Our mission is to create a platform that inspires people to adopt a new ethical way of living and shopping. We firmly believe that sustainable and conscious retail is the way forward, which is why we work with specially selected sustainable brands that share our views of a brighter future for the fashion industry.
Contact info
Charles Cottages High Street, Childrey, Wantage, OX12 9UD, Wantage, United Kingdom
- 0800 2465440
- info@generousape.com
- generousape.com
Really good quality product and very…
Really good quality product and very fast delivery.
December 28, 2022
Reply from Generous APE
We are pleased to hear you are happy with your order from LIGA and that you had fast delivery. Enjoy!
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So…fantastic Company
So…. I placed an order7pm and following day at 10am the parcel arrived HAND Delivered by a really nice chap. How amazing beautifully wrapped up this is the best customer service you can get. Also best price available with a voucher code. Thank you so much
December 15, 2022
Reply from Generous APE
Thank you for your order. Nancy & Betty are amazing! We are pleased you are happy with your order.
Reply from Generous APE
Thank you for your review :)
Generous discount and fast delivery
December 24, 2022
Reply from Generous APE
Thank you Marion for your review :)
Read the review for my explication but I highly recommend generous ape!
At first I was worried because of the delays with Royal Mail. The parcel kept showing as “sender has let us know it’s on its way to us” and it stayed like that for a week. The company were quick to reply to my queries and done what they could to track my parcel. The very next day Royal Mail changed status and within 24-48 hours it had arrived safe and well packaged. Generous ape were very helpful, always quick to answer my queries and reassure me they would do what they could to help. Turns out it arrived in plenty time for Christmas and I’m over the moon! I love that they do what they can to help the environment just by me making a purchase with them. Highly recommend and very satisfied customer even with Royal Mail delays.
December 21, 2022
Unprompted review
Reply from Generous APE
Thank you for purchasing with Generous APE Samantha. Your purchase sees 2 trees planted :) as well as a donation to The World Land Trust! We are pleased our customer service team could help you in what was a worrying time before Christmas. We hope to see you again!
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Order arrived quickly and well packaged…
Order arrived quickly and well packaged in eco friendly packaging.
December 17, 2022
Reply from Generous APE
Thank you for your purchase with purpose :)
Thank.you Gemerous APE for delivering…
Thank.you Gemerous APE for delivering my Christmas crackers so promptly.A beautiful quality product that was parcelled with care.I shall definately be recommending you and ordering from you again.
Tina Richmond
December 20, 2022
Reply from Generous APE
Thank you for taking the time to leave us a review Tina :) Nancy & Betty crackers are beautiful aren't they! We hope to see you again soon.
Reply from Generous APE
Thank you Jess for your review :)
I got the wrong order after spending…
I got the wrong order after spending £460 with you and seem to be having problems sorting it out
December 12, 2022
Reply from Generous APE
We apologise for your negative experience with Generous APE. Our CEO and Director have been in touch personally with you and helped resolve the issue. Being a multi brand marketplace occasionally issues arrive with brands but we hope that our excellent customer service will give you the confidence to return to Generous APE.
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I love it!
I love their sustainable brands collection and commitment to the planet! Very happy with the purchase!
December 8, 2022
Unprompted review
Reply from Generous APE
Thank you for shopping with us and making a purchase with purpose that has seen 2 trees planted and a donation to The World Land Trust :) We hope to see you again!
Sent me the wrong thing
December 9, 2022
Reply from Generous APE
We are very sorry you was sent the wrong item from one of our brands. We hope that the personal support you received from our CEO and director has gave you the confidence to return to Generous APE in the future :)
Great products
Great products, great service. Packaging all full compostable. The items were gifts so in addition to a lovely product, the recipient also gets 2 trees planted. I will definitely being using this company again.
December 8, 2022
Unprompted review
Reply from Generous APE
Thank you Lisa for your purchase and review :) As well as the 2 trees planted 10% of our profits goes to The World Land Trust too.
Reply from Generous APE
Thank you for your review and purchase :)
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Reply from Generous APE
Thank you for your purchase!
Reply from Generous APE
We are happy you found the 'different' you was looking for :)
Would highly recommend
Excellent customer service when querying a product and speedy delivery. Would use again.
October 31, 2022
Reply from Generous APE
Thank you for your purchase Judith :)
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Fast
Fast, efficient and easy to deal with. Extremely surprised that the offers were so good and would definately use again.
November 1, 2022
Reply from Generous APE
Thank you for your purchase Steven. If you have signed up to our newsletter keep an eye out for promotional discount codes :)
Fast delivery
Fast delivery, well packaged and true to online description and images.
November 3, 2022
Reply from Generous APE
Thank you for your purchase Fay :)
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