Genistar Reviews 1,555

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 367 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and patient explanations, making complex financial topics easy to understand. The service provided is frequently described as insightful and eye-opening, offering valuable information and strategies for financial planning and growth. People appreciate the detailed and clear communication, which helps them understand various financial concepts and opportunities. However, some reviewers reported negative interactions, citing instances of pressure, rudeness, and a lack of transparency from certain assistants. These occasional experiences included long-winded presentations and a change in demeanor when customers expressed reservations.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their approachable, patient, and... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and expertise of... See more

User experience

Reviewers highlight positive aspects of user experience, often describing the process as easy,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are often approachable,... See more

Product

Users describe positive interactions with product, highlighting how the products are tailored to individual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tunde Amolegbe has been incredibly helpful and has exceeded both my husband’s and my expectations from the very first day we met to the present. Tunde shared his knowledge and expertise to help us bet... See more

Company replied

Rated 5 out of 5 stars

The session with Onyinye Okoro was really an eye opener, very insightful and knowledge filled. She made me understand that irrespective of my earning, with the right guide and knowledge, I shall meet... See more

Company replied

Rated 5 out of 5 stars

I was approached by Theresa Dashie in Leeds and subsequently she made a presentation on what Genistar does and what did it for family and I was the concept of rule of 72 on investments, where your c... See more

Company replied

Rated 5 out of 5 stars

The session with Stella Anene was really insightful and it was an eye opener to help me realise there are other ways of making income and not solely relying on saving my income into my high street ba... See more

Company replied


Company details

  1. Money & Insurance

Information provided by various external sources

Genistar is a financial education company and our mission is to help families become debt free and financially independent. At Genistar, our aim and vision for the future is to help families solve the fundamental problems that keep them from achieving financial independence. We believe that everyone should create a financial game plan to help them achieve their goals for the future.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Anna ,helped me understand that i can…

Anna ,helped me understand that i can make my money work for me in stocks and shares rather than leaving it lying fallow in the bank

January 14, 2026
Unprompted review
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Reply from Genistar

Dear Ebunoluwa,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

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Rated 5 out of 5 stars

Great service provided

I met with Barbara Anderson-Stewart, Genistar representative on the 9th January 2026. Barbara was very informative and knowledgeable. She was able to answer my questions in a clear and articulate way. I felt listened too and reassured concerning the cover that was arranged. Thank you for the great service you provided.

January 9, 2026
Unprompted review
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Reply from Genistar

Dear Mrs Dee,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Got a good insight on Will writing

Got a good insight on Will writing, critical and serious illness cover. Thank you Anita and Anna Davies. Brilliant presentation

January 14, 2026
Unprompted review
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Reply from Genistar

Dear Lucy,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

Very practical financial awareness and…

Very practical financial awareness and advices, which are relatable and actionable.

January 11, 2026
Unprompted review
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Reply from Genistar

Dear Moses,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

It was great to learn about you can pay…

It was great to learn about you can pay your morgage every 2 weeks and check your insurance again it was great to kno all of this.
ANNA DAVIE did a great job to let us know all about it

January 11, 2026
Unprompted review
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Reply from Genistar

Dear Bulent,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

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Rated 5 out of 5 stars

I had a brillant financial presentation…

I had a brillant financial presentation today with Anna Davies. I learnt a lot on how to improve my finances and grow them aswell. Thank you Anna. Looking forward to doing business with you

January 6, 2026
Unprompted review
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Reply from Genistar

Dear Giacomina,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

Rated 5 out of 5 stars

I met with John Akon who was so…

I met with John Akon who was so knowledgeable on multiple topics and I could really see the value in the information and insurance I received.

December 23, 2025
Unprompted review
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Reply from Genistar

Dear Stephanie,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

Chichi Eze is immensely passionate…

Chichi Eze is immensely passionate about Genistar portfolios and financial awareness plans. It’s obviously not just a job for her, but a calling. She was persuasive, without being forceful and displayed immense awareness of different economic backgrounds and their effect on financial know how’s. She was patient with me and yet succinct, leaving no stone unturned. The session with her was indeed the best way to truly start the new year- I told her that the financial planning modules, tips about trust and will, health insurances and smart payments of credits was not only an eye opener for me, but indeed an answer to prayers. Thank you so very much for positively impacting even my unborn children.

January 3, 2026
Unprompted review
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Reply from Genistar

Dear Gogo,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Today 4th January 2026 at 7pm

Today 4th January 2026 at 7pm, my wife and i met with Afe Arewa and Edwin Achu on a zoom meeting to discuss about business opportunities,financial Education &investment for financial freedom that help
1. people to plan their retirement
2. Put adequate protection in place for family.
3. Mortgage liquidation
4. Insurance etc
It was an interesting session, which we gained some knowledge on financial management. We hope to be part of this great opportunity. Thank you

January 4, 2026
Unprompted review
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Reply from Genistar

Dear Murtala,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

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Rated 5 out of 5 stars

Dr Okechi took my wife and I through…

Dr Okechi took my wife and I through and being someone I had known earlier, trust and integrity got natural boost and seamless indeed. Thank you very much.

January 3, 2026
Unprompted review
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Reply from Genistar

Dear Onyii,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 1 out of 5 stars

Outdated database

After requesting 4 years ago to be removed from their database, they pop up again. Had no contact with them in 14 years. What a data breach! Wouldn't trust them to handle anything personal or financial.

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Curtis and Genistar Team

A huge thank you to Curtis and the genistar team for their exceptional support and guidance in creating a financial plan for me and my partner. The session were truly eye opening, giving us a clear understanding of our current situation and highlighting the importance of various covers and insurances that will benefit us in the long term. Their expertise and personalised approach has given us confidence in planning our future. Highly recommended!

December 6, 2025
Unprompted review
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Reply from Genistar

Dear Harry,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Thank you Armel and Dayo,the…

Thank you Armel and Dayo,the presentation today was an eye opener,more insight to managing my finances,and ways to be more financially stable,thank you.

December 31, 2025
Unprompted review
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Reply from Genistar

Dear Adekemi,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

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Rated 5 out of 5 stars

Great presentation at Tidworth

Great presentation on 21 Nov at Tidworth. One of the best financial briefings I have been to. Knowledgeable and honest and well received by all attendees.

Scott Cuthbertson

November 21, 2025
Unprompted review
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Reply from Genistar

Dear Scott,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Thank you Anna Davies for a really…

Thank you Anna Davies for a really useful meeting. Great to learn more about the dangers of not having a will, as well as the difference between various types of illness cover! Thank you!

December 30, 2025
Unprompted review
Genistar logo

Reply from Genistar

Dear Dee,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

Rated 5 out of 5 stars

Thank you

Thank you.

It was a didactic experience with genistar financial educator Mrs Vivian Godslove who painstakingly explained using graphical patterns how a mortgage can be paid on time.

It makes huge sense and very practical.

I am happy to be aware this update.

December 29, 2025
Unprompted review
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Reply from Genistar

Dear Ighodaro,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

I am happy to learn about Genistar and…

I am happy to learn about Genistar and to meet Curtis.

Such a nice welcoming and opportunity to also improve my financial position.

December 23, 2025
Unprompted review
Genistar logo

Reply from Genistar

Dear Customer,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

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Rated 4 out of 5 stars

I found the presentation enlightening

I found the presentation enlightening. I lt was also an eye opener.

December 29, 2025
Unprompted review
Genistar logo

Reply from Genistar

Dear Uchenna,

Thank you for your review! We appreciate your feedback and this has been passed on to the relevant team.

Genistar looks forward to working with you in the future!

Genistar Customer Service

Rated 5 out of 5 stars

Exceptional customer service and support!

Earlier today I had a second and conclusive session with Winifred Osakwe who once more gave an impressive presentation and provided valuable insights into financial planning and protection utilizing the Genistar products and resources. It was thorough and took long enough for me to grasp the inherent value derivable through the service Vitality Life provides. I asked lots of questions and Winnifred was professional, deliberate with explanations and guided me through a process I could not have personally managed otherwise. We produced a Multi-Benefit quote which I am happy with and now committed to.
I have learnt valuable lessons from both the first and today's sessions around financial planning and protection and look forward to fairing much better in these aspects of my personal and family life.
Kudos Winnifred.

December 27, 2025
Unprompted review
Genistar logo

Reply from Genistar

Dear Victor,

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put client experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

So thank you for your kind words and we look forward to seeing you again.

Genistar Customer Service

Rated 5 out of 5 stars

Valuable and insightful

Even though I work in finance and already do a lot of research into personal finance, I still gained valuable insights from Genistar. The financial education itself was practical and useful, and it helped strengthen my understanding of key areas that aren’t taught in schools.

Going through the steps also personally moved me to reflect more deeply on my mindset and beliefs around money. While this wasn’t something the content explicitly teaches, it created the space and inspired me to explore that on my own. I already had a financial plan in place, but the experience encouraged me to refine and enhance it with more intention and clarity.

December 10, 2025
Unprompted review
Genistar logo

Reply from Genistar

Dear Tiffany,

Thanks for the feedback on your experience with our team. We sincerely appreciate your insight because it helps us build a better client experience.

If you have any more questions, comments, or concerns or compliments, please feel welcome to reach back out as we would be more than happy to assist.

Best,

Genistar Customer Service

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