Genitrust Savings 

Hey I just want my money back its like they just disappeared like what happened... we need to do something about this!

Hi genitrust.
Please review my account I have requested to withdraw my money but more than a month I haven’t received my check. Where is my money now?
I can’t access my account on the app to schedule an appointment. Only I can do is go on the web and see my account.

Customer service is very slow to respond to requests. It seems like there is only one person supporting all their clients

Security is very poor. They make you setup your ACH bank accounts with these very suspect looking web forms. The first account setup involves them mailing a check to your bank. It all feels very peculiar and struck a red flag immediately as it didn’t feel right. I didn’t feel comforting this company handling my account information.

Business practices are misleading. They claim no fees and all these extra bonuses. There are withdrawal fees and I had some issues trying to get all the bonus APY promised so I just gave up and initiated closing my account.

Closing your account is just as suspect of a process. They require a selfie and photo id on top of lots of email back and forth with support until you are able to close your account. I still after a few months have unable to confirm my account is closed and deleted.

I wouldn’t trust this company with your personal information and stay clear from the tempting high apy.

This review simply states a lie: "[...]the only bad reviews here are complaining about common verification processes standard for FDIC insured savings account." Absolutely false. I can create a new savings account online anywhere, and am asked standard questions and provide standard verifications to do so. What I have never been asked, by any reputable organization, is precisely what another review states:

Provide a selfie holding your driver license
Provide a selfie holding a written letter with date and signature

NO. That is not 'standard FDIC insured' practices. It's absurd, and ridiculous. The risk to my identity in giving them such photos is horrendous. Been paying attention to the news lately? Ransomware infiltrations of businesses are happening on a massive scale. A bad actor gets ahold of a photo of me holding my driver license, AND a copy of my signature? Easily wipe out all of my assets.

But worse - I have requested, both through their 'support' staff and legal @ genitrust.com that they cancel the 'pending' transfers, and close and delete my account. Dead silence. They are in violation of the very terms they claim to hold customers to. What's to stop them from figuring that snagging my pending transfers is worth it, even though I no longer wish to invest with them?

No, this company should be investigated by the FTC.

UPDATE: Response to claim that they can't find me as a customer in their system. Just more deception - and cautionary evidence. If they can't find me in their system - with my not-exactly-typical name, then seriously, how competent are they even with basic technology? I have my entire email thread with their support staff. I have the two emails I sent to legal @ genitrust.com. I have screenshots of my account. No, I can see the direction this is going - they'll claim I'm not even a customer, therefore this must be a fake review. I'll happily share all of my evidence - but probably with my state attorney general's office at this point.

Tried sending $500 from my yotta savings over to genitrust savings. It took over a week of pending and just today i get a -$500 "dep/wd returned". Not even sure what that is, why it happened, or whos fault it is but Genitrust just charged me with a $35 service order fee for whatever that mishap was. Gonna see if support will help me but for now this app is already appearing sketch for this only being my second deposit.
Update: they dont support many third party banks, like Yotta. In order to get your service order fee back, genitrust wants you to make the deposit again (in this case $500) and also deposit $35 so you can get your refund on service order fee

Honestly it should say something that the only bad reviews here are complaining about common verification processes standard for FDIC insured savings accounts. Oh, did I mention this is an FDIC insured bank account with 7-9% APY? Yeah that's right! You need to meet some basic requirements but if you can save $200/month then you can earn 7% APY, and if you save $1000/month then you earn 9%! It's absolutely insane for a federally insured account! The only downside is the fee of $2 for withdrawls.

The app is requiring me to do the following for verification, I never needed to do this with my other online banks or most crypto accounts requiring KYC.

-A selfie of you holding your State issued Identification.

-A selfie of you holding a written letter that has the Date, Your signature, and Genitrust.com

Wondering if anyone here felt offended in being asked to do so like a criminal holding your ID.

Awesome app! For how small it is, it really packs power. Signup is easy and I just love saving with it.

I really appreciate their service. The app really good.I have already use this app. I will highly recommend

If you are looking for an app that can help with money management and investment. I will suggest you Genitrust Savings. Genitrust Savings is a really nice application. This works great on Android mobile phones and it really so easy to run. I completely believe their opinion! I feel that they are honest about leading people in the right direction. I think this may your a great way for you to finance.

Genitrust really helps with saving goals. They keep your information private and savings are FDIC insured.

Great company! I trust completely trust their opinions! I feel they are honest in leading people to the right direction.

I really like this! Genitrust makes it easy to replace your bank. Also, the no minimum balance is great feature.

I have been looking for an app that can help me with money management and investment. Genitrust is the app that I have found to be very useful because it has everything I need. The interface is excellent and is very simple to navigate. This app helps me to set up money saving goals and also guides me of keeping track of my spending. I definitely recommend this app for those who are looking for money management!

I used to love this app. it’s has a well-designed UI and fantastic app budgeting capability. Highly recommended Genitrust App to everyone who want to be aware of the spending.

Its a recommended site for peeps, great for savings and very trusted.

Really satisfied with their service. it's been a long time using this app. Most trusted and reliable team I've seen son far. highly recommend everyone to use their service

such a great service.specially there costumer support is very helpful for new user and always available.they also provide good returns.i recommend this site you must try it once.

Awesome Service provider with trustfulness. They are so active, I mean they are always active. Totally their service was mind blowing.

Genitrust Savings is providing mind blowing services, I'm using their service for 1 year. I highly recommend to anyone for using their services. They are so much active for their customers. Good luck to Team Genitrust Savings.