Genius IQ Reviews 

471
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 446 reviews, reviewers had a great experience with this company. Customers generally found the user experience positive, appreciating the clear and relatable questions that made the tests easy to understand and complete. Many people described the tests as insightful and engaging, helping them to learn more about themselves. The variety and simplicity of the questions were frequently highlighted as beneficial, contributing to an overall positive interaction. However, some customers also noted significant issues with payment and pricing, feeling misled by advertisements suggesting the service was free. There were numerous complaints about unauthorized recurring charges and unexpected subscription fees after an initial small payment, with some finding it difficult to cancel these plans. People expressed dissatisfaction with the lack of transparency regarding costs, with some reporting issues with billing practices.

What people talk about most

User experience

Consumers find the user experience to be positive, with many reviewers describing the quizzes as informative,... See more

Payment

Reviewers express significant dissatisfaction with the payment process, citing a lack of transparency... See more

Price

Clients share negative opinions on price, with many expressing frustration over unexpected charges and... See more

Website

Reviewers highlight ambiguous aspects of the website, with many feeling misled by claims of free services... See more

Service

People report ambiguous experiences with service, with many consumers expressing extreme disappointment and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its unfortunate that you list the test as "free". Technically, this is a lie and shows dishonesty. If the test is "free" the results are free. I'm sure Im about to be spammed from hell too and my i... See more

Rated 4 out of 5 stars

I liked the fact that it asked questions that i could relate to and I could understand. I would appreciate if it was ACTUALLY free instead of the website advertising it. Fortunately I'm not That Broke... See more

Rated 4 out of 5 stars

Thought it was free following my Goiogle search, and thern would not accept my authorisation code for payment!



Contact info

4.1

Great

TrustScore 4 out of 5

471 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(471)

471 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I took part in an GeniusIQ quiz in…

I took part in an GeniusIQ quiz in March.i understood that I would pay £1.00. The results to the quiz I took were totally different to what I expected. I re-took the same test using a different email address and gave different answers, I received exactly the same results as the first test. Realising this may be a spam site I re-took the test a third time, gave totally different answers but received exactly the same results. I assumed that all I would pay was £3.00. But just three days later three payments of £29.95 were taken from my credit card and again 28 days later. I contacted Genius IQ asking for a complete refund and cancellation. They’ve refused to refund and sent three cancellation links, two of the links did not work at all. I’ve managed to cancel all subscriptions, the accounts also showed that they were still in trial and no charges were due so I’m claiming chargeback from credit card provider. Customer service from GeniusIQ is non existent .

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I’m still normal me♥️

Very thorough analysis and thanks for letting me know I am “my kind of normal” lol. Someone recently compared me to her narcissistic ex thanks to online dating 😅. Made me think, Thank you for your insight!!

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Straight up fraud age.. 29

The front end developer who designed this sight, leaves a barely legible contract and zero contact info… this site may provide a pretty picture however is policy is malpractice down to the core, inciting customers to make an account to be charged and not keeping those records except for, ***card info, and charging egregious fees and not keeping your account to provide cancellation*** on top of not providing contact info. ***this website is fraudulent***.

June 6, 2026
Unprompted review
Rated 4 out of 5 stars

I liked the fact that it asked…

I liked the fact that it asked questions that i could relate to and I could understand. I would appreciate if it was ACTUALLY free instead of the website advertising it. Fortunately I'm not That Broke to give up $2

June 4, 2026
Unprompted review

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