Genix Healthcare Reviews 

2,385
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 983 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff, noting that dental professionals go out of their way to make patients feel completely relaxed and comfortable during various procedures. People also appreciate the efficient service, quick appointment scheduling, and thorough explanations provided regarding treatment options throughout their visits. However, some customers also noted issues with certain medical products, mentioning that items like dentures or temporary fillings did not fit properly and required repeated adjustments. A few reviewers experienced difficulties with administrative communication, expressing frustration over delayed responses and challenges when trying to resolve problems with practice staff.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing receptionists, nurses, and dentists as... See more

Service

Consumers find service to be positive, highlighting painless procedures, friendly receptionists, and caring... See more

User experience

Users describe positive interactions with user experience, highlighting that reception staff are welcoming,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the team is... See more

Product

People report ambiguous experiences with product, as some consumers share amazing results regarding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good welcome by reception, didnt have to wait long before Kevin invited me into the surgery.After a quick examination he told me what was needed to be done. Throughout the procedure he kept checking... See more

Rated 5 out of 5 stars

A routine check up identified a filling that needed replacing in my rear lower jaw. An appointment was set but I also received texts in advance of this to say slots had become available. The third tex... See more

Rated 5 out of 5 stars

Treated by Nausheen and her assistant nurse Vidya. I was having composite bonding and was completely unsure of what to expect. The whole process was relaxing painless and every detail during the proce... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience with Maria and her assistant Emma. I was extremely anxious about my dental issues but Maria made it so lovely and i felt at ease with her. I am delighted with the outcome of my tr... See more

Company replied


Company details

  1. Dental Clinic

Written by the company

At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,385)

966 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy appointment

Easy appointment made,didn't wait long either!

October 13, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re pleased to hear that booking your appointment was easy and that you didn’t have to wait long to be seen. Thank you for sharing your feedback!

Advertisement
Rated 5 out of 5 stars

All the girls on reception are really…

All the girls on reception are really polite and helpful, Bayal the stand in dentist was brilliant and really informative great experience 👍

October 8, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

It’s lovely to hear that our reception team were so polite and helpful, and that the dentist provided such informative care.

We’re really pleased you had a great experience and will be sure to share your feedback with the team.

Rated 5 out of 5 stars

Very professional service,

Very professional service,
everything was explained to me thoroughly
about the treatment required.

Michael Gunn

October 6, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello Michael, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re pleased to hear that you received professional care and that your treatment was explained thoroughly, helping you feel informed and reassured throughout your visit.

Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

I have been using GENIX HUDDERSFIELD…

I have been using GENIX HUDDERSFIELD for years
The staff are friendly and professional in their work.
The Receptionist is friendly and manages the appointments very well.

October 9, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your experience with Genix Healthcare in Huddersfield.

It’s lovely to hear that you’ve continued to receive friendly and professional service over the years. We’re also pleased that our reception team makes booking appointments a smooth and positive experience.

Thank you for your continued support.

Rated 5 out of 5 stars

Lovely friendly reception staff.

Lovely friendly reception staff.
Dentist and nurse very caring.

October 9, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

It’s lovely to hear that our reception team made you feel welcome and that your dentist and nurse provided such caring support.

We really appreciate you taking the time to share your experience.

Advertisement
Rated 5 out of 5 stars

Friendlie excellent great communication

October 9, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re delighted to hear that you found the team friendly and professional, with great communication throughout your visit.

Thank you for sharing your feedback with us.

Rated 5 out of 5 stars

Another check up by imran at the…

Another check up by imran at the blackpool surgery, always makes me smile and explains everything fully, I told him if he leaves I'm following him🤣 great dentist he is.

October 9, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare in Blackpool.

We’re so pleased to hear that Imran always makes your appointments enjoyable and explains everything clearly.

It’s lovely to know that you have such confidence in his care. We’ll be sure to share your lovely feedback with him.

Rated 5 out of 5 stars

Brilliant lovely people thankyou so much

October 9, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re so pleased to hear that you found our team so lovely. Thank you for taking the time to share your feedback, it really means a lot to us!

Rated 5 out of 5 stars

Friendly team and running on time.

October 7, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re pleased to hear that you found the team friendly and that your appointment ran on time.

We really appreciate your feedback and look forward to welcoming you back in the future.

Advertisement
Rated 5 out of 5 stars

Very professional service

Very professional service

October 8, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re pleased to hear that you received such professional service. We really appreciate you taking the time to share your feedback and hope to welcome you back in the future.

Rated 5 out of 5 stars

Simona from Alnwick peactice is…

Simona from Alnwick peactice is phenomenal. I started with skin tag removal and it made such a difference to my face, that I decided to have laser treatment for my hooded eyes and crows feet. The results are amazing. Simona is caring and professional and I feel safe in her practice. The nurses and receptionists all make me feel welcome. Thank you

October 9, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your experience at our Alnwick practice.

We’re pleased to hear that Simona made you feel safe and well cared for, and that the wider team helped you feel welcome.

We really appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Total professional service

Total professional service start to finish both with the dentist and his attending staff

October 7, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re pleased to hear that you received such professional care from both the dentist and the wider team. Thank you for taking the time to share your positive feedback with us.

We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

The dentist was very professional and…

The dentist was very professional and the care was first class.

October 7, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re pleased to hear that you found your dentist professional and received such excellent care. Thank you for taking the time to share your positive feedback with us.

We look forward to welcoming you back in the future.

Advertisement
Rated 5 out of 5 stars

Excellent staff

Excellent staff, communication Excellent! ANIL is a perfect gentleman
, always pleasant & welcoming..Highly recommend

October 7, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.

We’re delighted to hear that you’ve been impressed with our team’s communication and service. It’s especially lovely to hear your praise for Anil and that you find him such a welcoming. Patient care is at the heart of everything we do, and we really appreciate your recommendation.

We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

6 month Hygienist appointment…

Had my 6 month Hygienist appointment with Jennifer and as usual the care and attention provided was excellent. She always gives excellent advice and we always have a giggle. See you in six months 😊

October 6, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you for your lovely feedback.

It’s great to hear that Jennifer continues to provide such excellent care and helpful advice at your hygiene appointments. It sounds like she makes each visit both informative and enjoyable, which is always lovely to hear.

We’ll be sure to share your kind words with Jennifer. See you in six months.

Rated 5 out of 5 stars

Very happy with friendly

Very happy with friendly, professional staff. My dentist was an absolute sweetie. Definitely would recommend especially if you are nervous of dentist

October 6, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you for your lovely feedback about your experience with Genix Healthcare.

We’re so pleased that you found our team friendly and professional, and that your dentist made such a lovely impression! It’s especially good to hear that you had such a positive experience, as we understand that visiting the dentist can be nerve-racking for some patients.

Thank you for recommending us. We hope to welcome you back again soon.

Rated 5 out of 5 stars

My daughter was seen by Imran for a…

My daughter was seen by Imran for a check what an amazing job he does every time…. Really good with her too always gentle and professional and tells good jokes if anyone has kids I’d definitely recommend imran always keeps the kids entertained so they don’t worry about getting a check over 10/10 guy

October 6, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you for sharing your lovely feedback about your daughter’s recent visit to Genix Healthcare.

It’s great to hear that Imran continues to make her appointments such a positive experience. His gentle and professional approach, along with a good sense of humour, clearly helps keep the children relaxed and takes the worry out of their check-ups!

We really appreciate your recommendation and will be sure to share your kind words with Imran. It’s wonderful to know your daughter is in such good hands!

Advertisement
Rated 5 out of 5 stars

This practice always puts you at ease

This practice always puts you at ease. Always friendly and cheerful staff, i followed Liselle here from a previous practice, i wouldn't want go anywhere else. Cannot fault it

October 6, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you for your lovely feedback about your experience with Genix Healthcare.

It’s wonderful to hear that the team always makes you feel at ease and that you find everyone so friendly and cheerful. The fact that you followed Liselle from your previous practice says so much about the trust you have in her care!

We’re delighted that you feel so comfortable with us and really appreciate your continued loyalty. We look forward to seeing you again soon.

Rated 4 out of 5 stars

I did specifically ask for a lady…

I did specifically ask for a lady called Beatu, however a young man who I think was called Kevin, performed my check up on this occasion. I would honestly prefer to stay with the young lady next time, as he suggested. No complaints, would recommend this dentist to family/friends. Genix, Alnwick, Northumberland.

September 25, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you for sharing your feedback about your recent visit to Genix Healthcare in Alnwick.

We’re pleased to hear that you had a positive check-up and that you would recommend the practice to friends and family. We appreciate you letting us know that you would prefer to see Beatu for future appointments, and we hope this can be accommodated when arranging your next visit.

Thank you again for your feedback, and we look forward to welcoming you back.

Rated 5 out of 5 stars

Friendly & professional staff

Friendly & professional staff, spotlessly clean premises and very thorough appt. All treatment was explained and wouldn’t hesitate to recommend.

October 5, 2026
Unprompted review
Genix Healthcare logo

Reply from Genix Healthcare

Hello, and thank you for sharing your feedback about your recent experience with Genix Healthcare.

It’s great to hear that you found the team friendly and professional and were impressed by how clean the practice was. We’re also pleased that you had such a thorough appointment and that your treatment was explained clearly throughout.

Thank you for your recommendation. We really appreciate you taking the time to share your experience and hope to see you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look