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Rated 1 out of 5 stars

Attempted to initiate a health coach and the web page said "coaching is not offered outside of the U.S." Sent a request for assistance with no response. Reached out a 2nd time with no response. Testi... See more

Rated 5 out of 5 stars

I really am loving GenoPalate ! The insights are super helpful in navigating an ever changing and sometimes trendy dietary landscape. Wild to find out there are some oils better for me than others and... See more

Rated 5 out of 5 stars

I found GenoPalate through and ad on social media. Thought it couldnt hurt. I easily submitted my dna test and within about 3 days I had my personalized report. Some of the vitamins I am weaker alig... See more

Company replied

Rated 1 out of 5 stars

Customer service is awful not only am I not understood but also have wait forever to get any response

Company details

  1. Fitness and Nutrition Service

Written by the company

GenoPalate is a data-driven personalized nutrition company. Our mission is to empower you to achieve optimal health and prevent chronic disease.


Contact info

3.3

Average

TrustScore 3.5 out of 5

361 reviews

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1-star

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Rated 5 out of 5 stars

Results were surprising!

I was shocked to see what I should be eating and that can explain some of my health issues. I'm glad I had this done. I will be changing my grocery list to include more foods that I should be eating. I liked the breakdown of percentage of protein, carbs and fats. And interesting to see how my DNA reflects this outcome. I have already recommended this to others.

March 5, 2021
Unprompted review
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Reply from GenoPalate

Hi Corinne,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results!

Enjoy eating for your genes,
The GenoPalate® Team

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Rated 4 out of 5 stars

A lot of good information

A lot of good information. It just felt really rushed.

March 4, 2021
Unprompted review
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Reply from GenoPalate

Hi Victoria,

Thank you for providing us with this feedback.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

Super awesome was great to learn about…

Super awesome was great to learn about my own dna. :)

March 2, 2021
Unprompted review
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Reply from GenoPalate

Hi Sheri,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results!

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

At first I wasn’t sure …

At first I wasn’t sure that my results were that meaningful for me. I had been eating a diet moderately high in good fats. Since they were good fats I believed they were good for me. Turns out I need a low fat, higher good carb diet. The explanation for why this was the case for me was excellent and actually explained a couple of health issues that have baffled my doctors. The real test will be if after eating a low fat diet these 2 specific health issues are resolved. So far I feel so much better. I have no cravings and actually feel like eating less while feeling more satisfied with what I’ve eaten.

February 25, 2021
Unprompted review
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Reply from GenoPalate

Hi PS,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

Helpful Session

I was glad for the chance to understand how to use my GenoPalate results. There's so much you can do with them, I just wish the session were longer.

February 18, 2021
Unprompted review
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Reply from GenoPalate

Hi Jana,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results!

Enjoy eating for your genes,
The GenoPalate® Team

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Rated 5 out of 5 stars

Health for life

I just received my results from Genopalate. It told me what to eat & what I was sensitive to. Now I know how to optimize my health for the rest of my life. Love that I could also purchase vitamins designed just for my body & what it needs. I am very happy I now know what I need to stay healthy. Would highly recommend Genopalate to anyone.

February 17, 2021
Unprompted review
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Reply from GenoPalate

Hi Rae,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 3 out of 5 stars

I want a refund

I want a refund
I was looking for a program that could help with the rights food for my particular makeup so I could lose weight and improve my health
What I got was a very very limited choice of foods which was reduced by some foods that no one eats and then a very confusing explanation
I should have read the reviews before I chose your service
I will not recommend you to anyone

February 17, 2021
Unprompted review
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Reply from GenoPalate

Hi Debbie,

Thanks for providing us with your feedback regarding your GenoPalate results. We sincerely apologize for your disappointment.

We want to assure you that all of our nutrition recommendations are derived from evidence-based research from high-impact clinical trials and population studies that directly link positive health outcomes with nutritional genomics. This research shows that variants in your genes influence how well you metabolize and absorb certain nutrients and what nutrition leads to these positive health outcomes for your genotype.

While there are common ideas regarding the health of each food, GenoPalate takes each individual food and your unique genetics to determine food recommendations. If a food is recommended, it is because the nutrients in that food showed the greatest potential to benefit you, based on your specific genetic makeup.

If you have any further questions or concerns in the future, please do not hesitate to reach out to us at hello@genopalate.com.

Sincerely,
The GenoPalate® Team

Rated 5 out of 5 stars

Very helpful in understanding results

Very helpful in understanding results. All of my questions were answered.

February 16, 2021
Unprompted review
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Reply from GenoPalate

Hi Audrey,

Thank you for providing us with this feedback!

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

GenoPalate review

This review gives a synopsis of your individualized GenoPalate results. The nutritionist gave a ton of information on how to make sense of the above and appeared rushed but that was due to time constraints. Overall, the presentation made sense and was laid out well but I also plan on reviewing the data at my own leisure.

February 10, 2021
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Brenda,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results!

Enjoy eating for your genes,
The GenoPalate® Team

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Rated 4 out of 5 stars

Good, but needs further expansion

I felt that much of what I saw fell in line with basic nutrition guidelines. The per cent of protein, carbs, fat intake weren’t much different than the standards. The list of foods were too short. I would like to have seen a more expanded list with “foods to avoid” based on genome markers would be a great addition.

February 9, 2021
Unprompted review
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Reply from GenoPalate

Hi Dozier,

Thank you for providing us with this feedback. We hope to provide this in the near future!

Sincerely,
The GenoPalate® Team

Rated 4 out of 5 stars

Was very interesting and confirmed what…

Was very interesting and confirmed what I suspected for years - high protein/fat based diets are not liked by my body. Would rwcommendu.

February 9, 2021
Unprompted review
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Reply from GenoPalate

Hi Melissa,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results!

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Instructive

The session was very informative and my questions were answered.

February 8, 2021
Unprompted review
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Reply from GenoPalate

Hi Erica,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Very cool experience

Very cool experience, going to learn about these new foods that I've never heard of. Will be exciting to take me food intake to align with my body.

February 5, 2021
Unprompted review
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Reply from GenoPalate

Hi Elizabeth,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

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Rated 4 out of 5 stars

I was surprised and validated

I was surprised and validated. I was shocked to find a food I eat multiple times a week wasn't on my recommended foods. My metabolism results validated why I can drink an energy drink late at night and still fall asleep an hour later, or how I can make one alcoholic drink last forever.

February 2, 2021
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Michelle,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results!

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

Exactly What I Was Looking For....

Excellent demo and detailed information. Great session that was presented very well!

January 27, 2021
Unprompted review
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Reply from GenoPalate

Hi Bob,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 4 out of 5 stars

Not using app was problematic

It was not helpful that the demo was based on the web whereas I, and I'd bet many others, were using the app. It was confusing. Had to click around to find out where in the app she was and it wasn't very intuitive.

January 26, 2021
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Mary,

We apologize for your troubles with the webinar. Thanks for providing us with your feedback. If you have any specific questions or concerns, please email us at hello@genopalate.com at your convenience.

Sincerely,
The GenoPalate® Team

Rated 1 out of 5 stars

Unfortunately I was very disappointed

Unfortunately I was very disappointed. The screen remained white the entire time so I only received audio. Also, the presenter would continuously sat "uhm" and therefore, came across as not very knowledgeable. Perhaps because I only had audio. Nevertheless, you should get someone who doesn't say "uhm" every 2 seconds. Very unprofessional!

January 26, 2021
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Alicia,

We apologize for your troubles with the webinar. Thanks for providing us with your feedback. If you have any specific questions or concerns, please email us at hello@genopalate.com at your convenience.

Sincerely,
The GenoPalate® Team

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Rated 5 out of 5 stars

Definitely Worth it!

The 45 minutes spent with Kelly was focused, informative, and extremely helpful- inspiring me to dive more deeply into both general & specific information in my test results.
Thank you!

January 22, 2021
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Colette,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

I thought this was very confirming to…

I thought this was very confirming to the way my body likes to eat and what I perceive is healthy. My concern is a high calcium scan and cholesterol which GenoPalate doesn’t know and my conflict was the red meat that it recommends for my DNA and Canoloa oil. Other than these 2 concerns I think it was fabulous. I also wished it had enough sample to give me an alcohol review.

January 22, 2021
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Jill,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

Rated 5 out of 5 stars

I found Kaitland to be extremely…

I found Kaitland to be extremely knowledgeable and pleasant. I felt confident if everything she was saying. She answered my question on what formula to use to change my percentages to grams! I'm eager to learn more and hope to jump in again as a refresher on a web call.

January 20, 2021
Unprompted review
GenoPalate logo

Reply from GenoPalate

Hi Shannon,

Thank you for providing us with this feedback. We are so glad to hear you are enjoying your GenoPalate results! Thanks for providing us with your great review.

Enjoy eating for your genes,
The GenoPalate® Team

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