This is a life changing treatment for women. My décolletage area and neck area have transformed for the better over the past several months of applying twice a day. Absolutely recommended for any wo... See more
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I've been using the Firming Cream for a month now and absolutely LOVE it!! I'm allergic to niacinamide which is in so many skincare products these days, so finding the Firming Cream was the best! My s... See more
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Great cream/gel for my post-surgery scar. I read the reviews before purchasing and they were outstanding. Delivery was fast & great customer service. Bought two bottles. I highly recommend this cre... See more
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Thank you Genova! After taking the time to read my feedback about faulty dispensers, you proactively sent me new products, plus an extra item, at no charge. The products themselves are great, light on... See more
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Company details
Written by the company
Genova Skincare is dedicated to creating a specialised line of skincare products that are expertly tailored to meet the needs of skin experiencing the hormonal transitions typical during menopause. This period often brings unique skincare challenges, and our products are designed to address these with precision and care. Our comprehensive range includes gels, serums, and creams, each infused with a blend of scientifically backed active ingredients that have been chosen for their efficacy in rejuvenating and revitalising mature skin. By focusing on these targeted solutions, we aim to restore the skin’s natural balance and vitality, helping to smooth fine lines, enhance elasticity, and improve overall skin tone. Proudly manufactured in Australia, Genova Skincare holds itself to the highest standards of quality and safety. Each of our products undergoes rigorous dermatological testing to ensure they are both effective and gentle on the skin. Our formulations are guaranteed to be non-irritating, making them suitable for all skin types, including those that are sensitive or prone to irritation. We are committed to ethical practices, including a firm stance against animal testing. This reflects our dedication not only to our customers' health and well-being but also to broader environmental and ethical considerations. By choosing Genova Skincare, you are opting for a skincare experience that not only promises but delivers visible improvements. Our skincare solutions pave the way for a rejuvenated complexion, leaving your skin looking and feeling younger, fresher, and more radiant. Discover the transformative power of Genova Skincare and embrace a skin that is not only revitalised but truly nurtured.
Beautiful skin begins here
Written by the company
- Improving menopausal skin with science
- At Genova Skincare, we specialise in innovative skincare solutions that are specifically formulated with scientifically proven active ingredients to effectively target the unique conditions of menopausal skin. Our extensive range, including gels, serums, and creams, is expertly crafted in Australia and has undergone rigorous dermatological certification to ensure the highest standard of quality and efficacy. Our commitment to excellence ensures that each product not only revitalises your skin but also enhances its overall appearance and feel. With Genova Skincare, you can expect to see visible improvements, leaving your skin rejuvenated and vibrant. Experience the transformation for yourself and enjoy truly remarkable results.
Free shipping for orders over $50.00
Same day dispatch if ordered before 10.00am
Experience swift and reliable shipping with Australia Post once your order is confirmed. Our delivery timeframe is typically between 3-7 working days, depending on your geographical location within Australia. Please note that delivery to regional addresses may take slightly longer compared to metropolitan areas. We partner with Australia Post to ensure that our products are delivered securely and promptly right to your doorstep, ensuring that each order is handled with care. Whether you are in a bustling city or a quiet rural area, we are committed to bringing our products to you efficiently.
Contact info
Unit 1/750 Blackburn Road, 3168, Clayton, Australia
- info@genovaskincare.com.au
- genovaskincare.com.au
20% off for the rest of February
4.5
Excellent
139 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good quality product feels great on…
Good quality product feels great on skin and does improve eye wrinkles noticeably. Nice packaging suitable for gifts, quick delivery. No scam marketing or knock offs . I have tried alot of products all ranges of price and I will stick with this one.
October 7, 2025
Reply from Genova Skincare
Hi Mandy,
Thank you for your wonderful 5-star review. We’re delighted to hear that Genova products feel great on your skin and that you’re noticing a real improvement in your eye wrinkles.
It means a great deal to us that you appreciate the honest approach to our marketing and that you feel confident in the quality of our products, especially after trying so many different brands and price ranges. We’re also really glad you love the packaging and found the delivery quick and reliable.
Thanks for choosing to stick with Genova Skincare, and we’ll keep working hard to deserve that trust every day!
Best wishes,
The Team from Genova Skincare
Great product (I've been using it for a…
Great product (I've been using it for a year on a traumatic facial scar with good results) and efficient ordering and delivery - thanks!
October 23, 2025
Reply from Genova Skincare
Hi Bev,
We’re really pleased to hear that Genova Silicone Scar Gel has been helping your traumatic facial scar over the past year and that you’re seeing good results. Knowing it’s making a positive difference for you means a lot to us.
We're also glad your ordering and delivery experience has been smooth and efficient – that’s exactly what we aim for every time.
If you ever have any questions, or need support with future orders, please feel free to contact us directly – we’re always here to help.
Best wishes,
The Team from Genova Skincare
Genova’s Firming Cream is the very best… but..
Genova’s Firming Cream is the very best I’ve tried. I’m 66 and find it particularly effective for crepey skin on neck. Absolutely love it!
I would give 5 stars and more, however Geneva’s excessive packaging and what appear to be non-recyclable containers is disappointing, given the effectiveness of the product. I’m sure many potential customers would be put off by this.
November 12, 2025
Reply from Genova Skincare
Hi Lindley,
Thank you so much for your lovely feedback. We're thrilled to hear how well the Genova Firming Cream is working for you, especially on crepey skin. It means a great deal to us that you’re seeing real results and loving the product.
We understand your concerns around the packaging. The current design is primarily to ensure that every product arrives in perfect condition, whether it’s travelling across Australia or being shipped globally. Protecting the formulation and preventing any damage in transit has been our first priority.
That said, we do agree that packaging should be more environmentally conscious. We’re actively reviewing options to refine and reduce our packaging footprint while still keeping products safe and pristine on arrival. Your feedback reinforces the importance of this work, and we genuinely appreciate you raising it.
Thank you again for your support of Genova Skincare - it means more than you know!
Best wishes,
The Team from Genova Skincare
This is a lovely eye cream and I have…
This is a lovely eye cream and I have tried many. Absorbs well and has certainly helped the bags
October 1, 2025
Reply from Genova Skincare
Hi Nolene,
We’re delighted to hear that you’re loving the Genova Perfecting Eye Serum and that it’s making a visible difference. Knowing it’s helped reduce puffiness and that you enjoy the texture means a lot to us. We really appreciate your continued support and trust in Genova Skincare.
Best wishes,
The Team from Genova Skincare
Fantastic service & Product
Fantastic service, prompt delivery and great packaging and product.
November 5, 2025
Reply from Genova Skincare
Hi Rebecca,
Thank you so much for the 5-star review! We’re thrilled the service was fantastic, delivery was prompt, and you’re happy with the packaging - and most importantly, the Genova Firming Cream itself.
Best wishes,
The Team from Genova Skincare
Genova scar gel is amazing
Genova scar gel is amazing. My husband has a huge skin graft and he has noticed that the gel is making a big difference to his graft
November 3, 2025
Reply from Genova Skincare
Hi Jenny,
We’re delighted to hear that your husband is noticing such a positive change with the Genova Silicone Scar Gel. It’s wonderful to know it’s helping support his recovery after such a major graft. Consistency really makes all the difference - please let us know how things continue to progress in the coming weeks.
Wishing you both the best in his healing journey, and thank you for taking the time to share your experience. It means a lot to us!
Best wishes,
The Team from Genova Skincare
Firming cream of dreams!!!
I've been using the Firming Cream for a month now and absolutely LOVE it!! I'm allergic to niacinamide which is in so many skincare products these days, so finding the Firming Cream was the best! My skin's redness has gone down, my pores are smaller, plus it smells great & a little goes a long way. I'm OBSESSED!!
October 25, 2025
Unprompted review
Reply from Genova Skincare
Hi Briana,
Thank you for taking the time to leave such a wonderful 5-star review. It is fantastic to hear that the Genova Firming Cream has supported your skin so positively, especially given your sensitivity to niacinamide. Visible improvements in redness and pore appearance are exactly the kind of benefits we aim to deliver, and your feedback reinforces the importance of our formulation choices.
We appreciate your kind words regarding the texture and fragrance as well. A concentrated formula that spreads smoothly and feels luxurious on the skin is always a priority for us.
Thank you again for your trust in Genova Skincare and for sharing your experience.
Best wishes,
The Team from Genova Skincare
very very impressed
Very quick and friendly response to my email question. The product arrived very soon after ordering. I have noticed a much smoother complexion where I have decades old acne scarring...this product really works!
September 8, 2025
Reply from Genova Skincare
Hi Barb,
Thank you for taking the time to share your 5-star review of the Genova Silicone Scar Gel. We’re delighted to hear that your experience (from our quick response to your email), to the fast delivery, and most importantly, the improvement in your complexion, has been such a positive one.
Hearing that you’ve noticed smoother skin and a visible difference in long-standing acne scars makes our day! Our goal is to help our customers feel confident and comfortable in their skin, and your feedback reminds us why we do what we do.
Best wishes,
The Team from Genova Skincare
Very fast shipment
I haven't received my order yet, but it's left for shipment after few hours of purchase order. I've been kept up to date with my order which is really assuring. I hope that the good reviews will work for my scar I have been using bio oil on it for a month now and no luck yet so I hope this helps.
September 15, 2025
Reply from Genova Skincare
Hi Esrah,
Thanks for the 5-star review and for sharing your experience. We’re glad the dispatch was lightning-fast, and we really appreciate your trust.
If Bio-Oil hasn’t helped after a month, medical-grade silicone (a key active ingredient in Genova Silicone Scar Gel) is a great next step. Silicone is widely recommended by clinicians for raised or textured scars because it creates a breathable, hydrating barrier that can help flatten and soften scar tissue and reduce redness with consistent use over time. Most people start to notice visible changes from around 8–12 weeks of daily use (and improvements can continue beyond that).
How to get the best results:
Apply a very thin layer to clean, dry skin, twice daily.
Avoid putting oils or moisturisers under the gel (they can reduce silicone’s effect). If you like, moisturise after the gel has fully dried or use it at a different time of day.
Importantly, be consistent, as results are strongly linked to regular use.
Thanks again for choosing the Genova Silicone Scar Gel.
Best wishes,
The Team from Genova Skincare
Thank you Genova
Thank you Genova! After taking the time to read my feedback about faulty dispensers, you proactively sent me new products, plus an extra item, at no charge. The products themselves are great, light on my sensitive skin, and definitely something that can be used in a daily basis, especially during the harsher cold months. Thank you again.
August 2, 2025
Reply from Genova Skincare
Hi Samrina,
Thank you for your kind words and for giving us the opportunity to make things right.
We’re grateful that you gave us your feedback, as it helps us to improve. We're really pleased the Genova product replacements are working well for you and that your skin is loving them, especially during these colder months.
Your trust means a great deal to us. We're always here if you need anything further.
Warmest regards,
The Team from Genova Skincare
I received it within a few days of…
I received it within a few days of ordering. The product is easy to use.
June 2, 2025
Reply from Genova Skincare
Hi Judith,
Thank you for your review and for choosing Genova Skincare’s Silicone Scar Gel. We're pleased to hear your order arrived quickly and that you're finding the product easy to use.
If you have any questions about how to get the best results from the gel, or if there’s anything we can do to turn that 4-star experience into a 5-star one, we’d love to hear from you.
Wishing you continued progress on your skin journey.
Best wishes,
The Team from Genova Skincare
Genova skin wash with brush
I have been using Genova skin wash (the one with the attached brush/polisher). Since day one there has been a visible reduction in the visible pores. AFTER I bought It I saw reviews that said it was a scam
Etc but thankfully that is not my experience. It has done wonders for my skin and I will certainly purchase again. I use it 3 times a week. My skin is much softer and smoother and I am very happy with the product.
May 26, 2025
Unprompted review
Reply from Genova Skincare
Hi Kim,
Thank you for your thoughtful 5-star review.
We're delighted to hear that you're loving the Genova Skin Wash. It's wonderful to know you've seen a visible reduction in pore size and that your skin feels softer and smoother - this is exactly the kind of result we hope our customers will experience.
We understand how disheartening it can be to come across misleading reviews after purchase, so we’re grateful you trusted your own results and shared your experience. Your feedback not only reinforces our commitment to quality but also helps reassure others who may be unsure.
Thank you again for your support. We look forward to welcoming you back for your next Genova Skincare purchase.
Best wishes,
The Team from Genova Skincare
Reply from Genova Skincare
Hi Jan,
Thank you for your recent review of our Genova Firming Cream. We’re really pleased to hear that you're happy with the product and its ingredients.
At Genova Skincare, we’re passionate about formulating effective, high-quality skincare for women who want to feel confident in their skin!
Your feedback helps guide other women on their skincare journey and inspires everything we do.
Best wishes,
The Team from Genova Skincare
As a guy
As a guy, I never really talked about my skin issues, but the acne scars on my face had me feeling embarrassed and self-conscious for years. I tried a lot of products, but nothing really seemed to make a difference—until I found Genova's Acne Spot Gel. It took about 20+ days of consistent use, but the results have been completely worth it. I made sure to apply it twice a day, and slowly but surely, I started to notice the scars fading.
It wasn’t an overnight fix, but sticking with it really paid off. My skin looks so much better now, and I finally feel more confident without feeling like I need to hide my face. If you're dealing with acne scarring like I was, trust me when I say this gel works. It’s worth the wait.
January 16, 2025
Unprompted review
Reply from Genova Skincare
Dear JT,
Thank you so much for taking the time to share your experience with our Acne Spot Gel on Trustpilot!
Your review truly made our day. As a skincare company, there's nothing more rewarding than hearing how our products have helped someone feel more confident in their skin. We completely understand that acne scarring can be particularly challenging, and we're thrilled that you've seen such positive results.
We especially appreciate your honest feedback about the timeline - you're absolutely right that consistency is key, and real results often take time. Your patience and dedication to the twice-daily application have clearly paid off!
Thank you for trusting Genova Skincare with your skin concerns and for encouraging others who might be facing similar challenges. Stories like yours remind us why we're so passionate about what we do.
If you have any questions about your skincare routine in the future, please don't hesitate to reach out.
Best wishes,
Genova Skincare Team
Game-changing results!!!
I am absolutely blown away by my results with Genova Skincare! Having dealt with rosacea as a child, I’ve always been on the lookout for something that would work with my sensitive skin. I’ve tried countless products over the years, but nothing has really made a noticeable difference until now. After using Genova’s products for just over 14 days, I can already see a visible reduction in the redness I’ve struggled with for so long. The improvement has been incredible!
I was so impressed that I decided to try their skin cleanser and firming cream as well. I’m thrilled to say that my skin feels so much plumper, and I’ve noticed a significant reduction in pimples too. It’s truly remarkable how quickly I’ve seen such positive changes!
The customer service has also been outstanding – very helpful and attentive. I can’t recommend Genova Skincare enough, and I will definitely continue purchasing from them. If you're looking for products that actually work, give them a try – you won’t be disappointed!
March 26, 2025
Unprompted review
Reply from Genova Skincare
Hi Kay,
Thank you for sharing your wonderful experience with Genova Skincare!
We're absolutely delighted to hear about your amazing results, especially given your history with rosacea and sensitive skin.
It's really gratifying to know that our products have made such a noticeable difference for you in just over two weeks. The visible reduction in redness you've experienced is exactly the kind of transformation we aim to provide for women dealing with persistent skin concerns.
We're equally pleased that you've expanded your Genova routine to include our cleanser and firming cream, and that you're already seeing improvements in skin plumpness and clarity. These quick, positive changes speak to the effectiveness of our carefully formulated products.
Your kind words about our customer service team mean so much to us – providing attentive, helpful support is a core part of our commitment to our customers.
Thank you for your recommendation and continued support. Stories like yours inspire us to keep creating innovative skincare solutions that help women feel confident in their skin.
Best wishes,
The Team from Genova Skincare
Excellent products that do what they…
Excellent products that do what they say they will. Free shipping which arrives very quickly.
February 27, 2025
Reply from Genova Skincare
Thank you so much for your fantastic feedback Vicki. We’re pleased to hear that our products meet your expectations and that you enjoy our fast, free shipping. Your satisfaction means a great deal to us, and we genuinely appreciate your support.
We look forward to continuing to provide you with the best skincare experience possible.
Best wishes,
The Team from Genova Skincare
Clear information and great…
Clear information and great communication. Delivery on time.
October 17, 2024
Reply from Genova Skincare
Hi Tamara,
Thank you so much for your 5-star review. We are thrilled to hear that you found our information clear and our communication great. Providing excellent service and timely delivery are top priorities for us, and it’s fantastic to know we met your expectations.
Your feedback means the world to us. If you have any further questions or need assistance with your skincare journey, feel free to reach out anytime. We're always here to help!
Wishing you amazing results with the Genova Scar Gel. Thank you for being part of the Genova Skincare family!
Best wishes,
The Team from Genova Skincare
Good product and packaging
I've recently received package because it was delivered straight to the nearest Post Office so I have to schedule pick-up. I wasn't happy because the courier didn't deliver it to my address on a safe spot. Besides there was no Comment section in the shipping where I can leave request.
I like the product and packaging itself. It's easy to apply on my old scars. But I have only been using it for the past 5 days so I don't see any improvement yet. Hopefully, this product is effective and I can't wait until my scars will fade away in the next 2-weeks or more.
October 19, 2024
Reply from Genova Skincare
Thank you for sharing your experience with our Genova Scar Gel. We're pleased to hear that you like the product and its packaging, and that it's easy to apply on your scars.
We apologise for the inconvenience you faced with the delivery. We understand how frustrating it can be when a package isn't delivered directly to your address. We'll certainly look into this with Australia Post (our courier service) to improve delivery options and consider adding a comment section for special requests in the future.
Importantly, scar healing is a gradual process, and results can vary from person to person. We're hopeful that you'll start to see positive changes soon. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.
Thank you again for your feedback, and we look forward to hearing about your progress!
Best wishes,
The Team from Genova Skincare
Uncertain
The pump in the bottle doesn’t work so I haven’t used it
Also it isn’t vegan so I won’t be using it even if I wasn’t sent a faulty product ,my fault for not researching more thoroughly
August 5, 2024
Reply from Genova Skincare
Dear Evie,
Thank you for taking the time to share your feedback. We're sorry to hear about the trouble you've experienced with the pump on your Genova Scar Gel. Our airless pump system sometimes requires a few extra pumps initially to activate. If you've tried this and it's still not working, please reach out to our customer service team—we'd be happy to provide a replacement.
We also appreciate your comments regarding our product not being vegan. We understand how important this is to you and many of our customers. Please know that we're actively working towards developing vegan formulations for our products.
Your feedback is invaluable to us as we strive to improve our products and services. If there's anything else we can assist you with, please don't hesitate to contact us.
Best wishes,
The Team from Genova Skincare
Ordered easily
Ordered easily, delivered within 48 hours which was amazing. Now into the first week using this product.
So far so good.
October 8, 2024
Reply from Genova Skincare
Hi Shirley,
Thank you so much for your fantastic 5-star review!
We're pleased to hear that your ordering experience was smooth and that the delivery was fast. It’s great to know you’ve started using the Genova Scar Gel, and we’re pleased to be part of your journey.
If you have any questions or need further support along the way, feel free to reach out. We look forward to hearing about your progress!
Best wishes,
The Team from Genova Skincare
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