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Genrep Ltd./Ltée Reviews 

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TrustScore 3 out of 5

3.2

Generator Shop
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Company details

  1. Generator Shop

Written by the company

Looking for a dependable backup generator in Ontario? Genrep Ltd./Ltée, a Canadian generator company in Hamilton (Dundas), has served businesses for over 40 years. We hand-assemble Seneca natural gas and diesel generators for residential, commercial, industrial and mobile applications, and supply engines, power units, transfer switches, switchgear, exhaust systems, sound abatement and in-stock parts. We also offer generator repair, preventive maintenance, CSA C282 (CSA 282) service plans, load bank testing, diesel fuel polishing and rentals. Our Hamilton, Toronto (North York), Ottawa and Leamington offices are ready to help. Request a quote today. Tell us your load, runtime and fuel needs and we'll recommend the right configuration.

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Genrep Seneca Sentry V generator…

I bought a Seneca Sentry V generator from Genrep Ltd. in Toronto 2 years and 4 months ago. When I bought it I was told it had a 6 year warranty. If you look online it also says they have a 6 year warranty.

My generator has not run for even 10 hours so far. I tried to start it a few weeks ago and it was completely dead. I called Genrep for a service call and they said after 24 months the warranty is: “limited to the supply of defective parts only”. To say I was shocked and disappointed is an understatement!!

THEN…they told me a service call would be Approximately $1,500 which is greater than 20% of the cost of the generator!!! That’s like buying a $70,000 vehicle and paying $14,000 to have a diagnostic test done on it…!!! This is absolutely ridiculous !!!

I bought a Canadian product thinking it would be better than something “Made in China” and it would be a good quality product and give my family peace of mind when I’m away from home … but I was dead wrong!!

I highly recommend AGAINST buying this product or dealing with this company…!!

October 28, 2026
Unprompted review
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