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Gentleman-shoe is a professional footwear brand dedicated to providing high-quality, stylish and comfortable men’s shoes for global customers. Focusing on men’s footwear series, our product lineup covers full-scene styles, including formal leather shoes, fashionable winter boots, daily casual shoes and lightweight sports sneakers, meeting all dressing needs of business occasions, daily commuting, outdoor activities and leisure time. We always adhere to the core concept of combining comfort, durability and modern aesthetics. Every pair of shoes adopts carefully selected materials and exquisite craftsmanship, focusing on fine stitching, comfortable foot feel and durable wear resistance, balancing classic gentleman temperament and trendy design. Committed to delivering cost-effective footwear products, we strictly control every production link to ensure reliable product quality. Dedicated to serving global male consumers, Gentleman-shoe keeps optimizing product details and customer experience. We strive to let every customer wear suitable, comfortable and stylish shoes, interpreting low-key and elegant gentleman style in every step of daily life.
United States
3.4
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
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Very happy with the shoe I purchased exactly as advertised. I also reached out to customer service regarding the size I picked and they helped me get the right shoe size and was extremely impressed with everything
HiHi I'm very satisfied with your product I like it so much I'm want to tell you again thank you
My experience with Gentleman Shoes has been a good one. My recent order was long in arriving. I reached out to Gentleman Shoes, to find out why my order was delayed.
However, their records indicated the order was delivered weeks ago. I informed them that I did not receive the order. The agent at Gentleman Shoes assured me that they would find out what happened to my order and not to worry.
Through their investigation, they discovered that my order was delivered to the incorrect address. Then I was told not to worry, they will ship me another pair of shoes. They did ship me another pair, and I did receive them.
I must say, they were professional though out this entire time. Now days, it is rare to experience such top notch customer service like that. Their communications was superb, I think that’s what gave me confidence in their ability to resolve my issue.
Thank You
Bshp RJ Saf
I recently purchased a pair of Dan Anthony Black Leather Sandals from this online store (Order Number: GM2235). I ordered a size 11, which is one size larger than my usual size 10, just to be safe — but when the sandals arrived several weeks later, they were far too small and did not fit at all.
I contacted their customer service and sent them photos to explain the issue, only to discover several serious concerns:
• This is not a legitimate online retailer. The platform is based in China, and their customer service operates through a gmail.com address — a red flag for any reputable business.
• The person responding to emails was clearly not properly trained to handle customer complaints.
• They have no proper return or refund policy. If you read the fine print, you'll see that returns are either not accepted or you'll have to pay the return postage yourself — often making it pointless.
• In my case, they offered me a so-called “solution” where I could pay an additional $30 on top of the $89.93 USD I already spent to exchange the item, which I found completely unacceptable.
In the end, I was left with a pair of sandals I cannot wear and cannot return. I strongly advise others to avoid this website. Do not be tempted — it is not worth the risk.
I would never recommend this seller to anyone.
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