Gentle Patches Reviews 

1,184
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

For the price, these patches have been well worth it. I've been using them for about two weeks now and the biggest thing I've noticed is that my energy stays much more consistent throughout the day. I... See more

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Rated 5 out of 5 stars

Nicole and Bon were both very professional in their email exchange with me. They were prompt, courteous, and resolved my situation as quickly as possible. Customer service with Gentle Patches should r... See more

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Rated 1 out of 5 stars

I was extremely disappointed. Tried them for 30 plus days and saw absolutely no effect. I wish I would have researched the reviews better before I purchased them. Their return policy was not very go... See more

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Rated 1 out of 5 stars

i honestly cant even validate one star - the product is not great - i tried to cancel the next order - which didnt happen and the return /refund process of this order is a disgrace they try and make i... See more

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Company details

  1. Health and Beauty Shop

Written by the company

Gentle Patches is a wellness brand offering science-backed transdermal patches designed to support energy, skin health, weight management, and more. Founded by health entrepreneurs passionate about longevity and modern wellness, we offer a focused line of patches formulated for what matters most—helping people feel better naturally. Our patches provide a clean and effective alternative to traditional supplements by delivering active ingredients through the skin for steady, controlled absorption. Whether it's NAD+ for cellular energy, marine collagen for skin vitality, or natural compounds like berberine to aid metabolism, our goal is to make wellness easier, more consistent, and more natural. With no fillers or unnecessary additives, our products are made for people who want real results without the hassle. We serve customers across the US and Europe with fast, reliable shipping and a satisfaction-first approach to customer care. Gentle Patches is continually developing new solutions to support your well-being at every stage of life. Simple. Natural. Effective. That’s the Gentle way.


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3.3

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 39% of negative reviews

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3.3

All reviews

(1,184)

982 reviews in the last 12 months

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Rated 1 out of 5 stars

When they say "order cannot be processed" and it was !

First of all, Gentle Patches Worked for me. Not immediately and not in an incredible weight loss- I only lost about 11 pounds with a 3 month supply. BUT that is not my complaint. About 10 days after finishing the patches ...I started gaining weight, not all but about 1 pound every 2 days. I remembered hearing it took 6 months on these patches before you "reset" your new weight. But that is not my complaint either!

So I tried to reorder Gental Patches but after filling in the information, I received an alert from Gentle Patches that the Visa bank debit card failed & the order could not be processed! IT MUST BE A COMPUTER GLITCH -I have an 800 credit score and my cards are 100% backed up by my bank. I thought I would call the bank the next day. Then tried with American Express. SAME MESSAGE- CARD CANNOT BE PROCESSED. So I just gave up - Next morning I receive two fraud alerts, one for my bank card and one from American Express. Both suspected fraud and canceled any payments, But I had to cancel both cards and wait to be sent a new ones.
This occurred about a month ago or more. Then I TRIED the Kind Patches because they were cheaper, no problem ordering but they did not work for me at all.

Now TONIGHT, I decide to try to order Gentle Patches again.
( I did not realize this was the company triggering those fraud alerts from my Bank and American Express 4 months ago because they did not Identify themselves as Gental Patches when charges hit the bank or AMX; and I was under the impression that "the card could not be processed" and assumed it was never processed! Also, the amounts were different.

Now TONIGHT, I just received an automated response asking if I made a purchase for $134. and change and expect to receive a similar call tomorrow from AMX.
Fortunately, they stopped the culprits and I did not lose money BUT I STILL NEED TO WAIT FOR NEW CREDIT CARDS AGAIN!!!

I am seriously hesitant to continue on line shopping & wonder if Gentle Patches is involved with this fraud.

May 19, 2026
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Rated 5 out of 5 stars

Top customer service!

I had an issue with my order, my fault, not thiers and it was resolved within an hour by Gelou. Top customer service!

May 19, 2026
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Rated 1 out of 5 stars

Avoid at all costs, they do not follow Consumer Rights Act

Unfortunately there is no option to leave zero stars but that is what I would have rated them. I recently made an order with them but after I selected the patches I wanted I then had 6 other offers popping up that I had to dismiss as they were trying to sell add-ons
I accidentally pressed the wrong part of the screen to decline the offer and instead selected add to order. I presumed there would be a final confirmation screen but there was not. I emailed them within a few minutes to explain my issue and after many emails back and forth I was offered a 30 per cent refund!! This is absolutely disgusting and I will be contacting my bank as my consumer rights are that I should get a full refund after being mis-sold extra items. What an unprofessional, immoral and illegal company this is. Avoid, avoid, avoid!!!!!

May 17, 2026
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Rated 2 out of 5 stars

Save your money

Having tried these patches as recommended, first patches had no effect, I realise now that these do not work and are a waste if money. Feel annoyed with myself for believing the ads, I should have known better.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

First class customer service 10/10

I ordered my first order (which I have still to receive as was only 2 days ago so will update once tried)!but I wanted to cancel my subscription until I had tried as I end up with so many subscriptions that I forget how and when to cancel if required, so thought Id try first and if I liked I could start up again.
Anyway, I emailed to cancel and received a lovely reply almost immediately (within the hour) confirming my cancellation and offering any other assistance. I immediately responded thanking their prompt customer service (which at no point made me feel pressured to not cancel or to re book). Again I got a lovely reply offering assistance if and when required and reconfirming my cancellation. Of all the companies or individual small businesses I have dealt with over the years I can honestly say that the customer service is second to none, so much so that if the patches work even a tiny bit I will most certainly order again.
An absolutely fantastic company to deal with and want to offer my sincere thanks for making the whole process so easy and calm, if it was possible to give more than 5 🌟 I would and would encourage anyone to at least try from this business before some of the others on the market who I didn’t have such a positive experience with.
I will update with results once tried.

May 16, 2026
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Rated 1 out of 5 stars

GLP-1 gentle patch’sPatches poor customer service

Patches did not work for me and apparently I signed up for a subscription I new nothing about, customer services from GLP-1 gentle patches Australia are a nightmare to deal with it says money back guarantee and they keep sending me emails with 25% money back and you keep the product I think I have received 3 of them and then the last one was 50% and I keep the product. I just want to send the product back for a full refund which I clearly state in every return email.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

I was willing to try this product for…Ripoff

I was willing to try this product for $14.95. When I checked out I was charged $134. I received an email right away and asked to cancel my order. They said they couldn't because it was shipped. Not in less than one minute. Then 2 emails offering up to 60% off. I said .Ripoff

May 11, 2026
Unprompted review

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